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PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsProblem-solving abilitiesOrganizational abilitiesCustomer serviceDecision MakingAttention to DetailMultitasking and OrganizationCash HandlingExperienceSelf Employed / Personal House CleanerAugust 2020 - May 2022, New Philadelphia OHExercised good judgment when dealing with unexpected situations that arise during the course of cleaning services.Operated equipment including vacuum cleaners and floor buffers safely according to manufacturer's instructions.Stayed updated on industry trends related to housekeeping services through continuing education courses.Performed all necessary tasks for deep-cleaning projects such as shampooing carpets, polishing furniture, and sanitizing bathrooms.Displayed proficiency in using green cleaning products in order to reduce environmental impact.Exhibited strong attention to detail when dusting, vacuuming, mopping, washing windows, and scrubbing surfaces.Demonstrated ability to follow detailed instructions while cleaning and organizing a variety of residential spaces.Practiced discretion when accessing private areas of client residences while completing assigned duties.Demonstrated knowledge of various cleaning products and their appropriate uses in different settings.Cultivated strong relationships with customers through reliable service delivery over extended periods of time.Utilized excellent time management skills to complete assignments efficiently within the allotted timeframe.Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.Wiped down windows and mirrors with glass cleaner.Sanitized tables and countertops with cleaning solutions.Customized cleaning services for clients by making changes when necessary.Greeted guests and employees, delivering friendly service in interactions.Carried out deep cleans in kitchens including ovens and fridges.Woods Tall Timber Resort / Concession Worker (seasonal)May 2021 - September 2021, New Philadelphia OHMay 2022- September 2022Performed daily maintenance tasks such as sweeping floors, wiping counters.Worked collaboratively with other employees to ensure smooth operations during peak hours.Demonstrated strong organizational and multitasking skills while managing multiple responsibilities simultaneously.Greeted patrons pleasantly and promptly took orders, enabling smooth customer flow.Set up concessions stands according to standard operating procedures.Ensured that concession areas were clean and stocked with supplies at all times.Kept work area and surroundings clean, following sanitation standards.Prepared food orders quickly, accurately, and according to recipe specifications.Followed food safety guidelines when preparing, storing, and serving items.Processed payments using cash registers or other electronic payment methods.Restocked concession stands with necessary merchandise throughout the day.Memorized product menu to quickly serve customers.Resolved customer complaints in a professional manner.Operated grills, deep-fat fryers, and ovens to prepare food to order.Cleaned up and broke down concession area at end of event.Monitored expiration dates on food items for freshness assurance.Communicated with customers regarding orders, comments, and complaints.Washed dishes, glassware, and silverware after meals.Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines.Cedar Point / Warehouse Worker (seasonal)October 2022 - November 2022, Sandusky OHPacked orders in accordance with customer specifications.Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.Sorted and placed materials or items on racks and shelves according to organizational standards.Assisted other departments when needed to complete tasks in a timely fashion.Organized warehouse space by rearranging items, storing materials, and marking locations.Assisted with stocking shelves and organizing warehouse.Completed physical inventories and cycle counts following correct procedures.Kept appropriate records and reports to guarantee accuracy of inventory.Loaded and unloaded trucks with heavy materials following safety protocols.Collaborated with team members to optimize efficiency in the warehouse.Kent State Tuscarawas / Student Librarian AssistantJanuary 2023 - May 2023, New Philadelphia OHMaintained a clean work area by dusting shelves, straightening chairs, and disposing of trash regularly.Developed excellent customer service skills while assisting patrons in the library.Provided support to librarians and faculty by organizing materials for easy access.Supported the circulation desk by checking out and renewing items for patrons according to established policies and procedures.Assisted in training new student assistants on how to operate various systems within the library environment.Maintained library reading area and reference collection, including books, magazines, newspapers, and audio-visual materials.Processed lending, return and renewal of library items with library computer systems.Delivered and retrieved items throughout library by hand or with pushcart.Inspected returned books for condition and due-date status and computed any applicable fines.Woods Tall Timbers Resort / Assistant Concessions Manager (seasonal)May 2023 - August 2023, New Philadelphia OHTrained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.Tracked store inventories and replenished products according to demand.Ensured compliance with health department regulations and safety standards.Provided excellent customer service while managing concessions staff and operations.Established procedures for proper storage and handling of food items.Resolved customer complaints in a professional manner.Monitored inventory levels to ensure adequate stock on hand at all times.Trained, supervised and evaluated performance of concession stand workers.Walmart / Digital ShopperOctober 2023 - November 2023, Weirton WVMaintained positive working relationships with customers, team members, and leadership.Performed regular quality control checks of merchandise before delivery.Utilized selection process for products within store and bagged products following bagging standards.Resolved customer complaints quickly by contacting leadership.Received work assignments from order system to fill orders.Stored product correctly in staging area, following safety guidelines.Ensured a safe working environment free from hazards or risks.Helped customers in finding unique items to fit their individual style.Used knowledge of company products and services to recommend solutions to customers.EducationNew Philadelphia High School / High school DiplomaAugust 2019 - May 2020, New PhiladelphiaKent State University of Tuscarawas / No DegreeAugust 2022 - May 2023, New Philadelphia |
