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| Click here or scroll down to respond to this candidateMikaelaGuajardoExperienceJuly 2024 to PresentRemote Client Support Specialist TEKsystems*Handled inbound calls and supported customers through online assistance*Properly documented all calls and provided assistance with returnsJanuary 2023 to July 2024E-Commerce Customer Service Representative SPFM, LP*Handled all incoming calls, emails, and correspondence for E-Commerce orders and requests*Handled shipments, packages, and performed inventory abiding by strict procedures and protocolJanuary 2021 to January 2023Public Relations Assistant San Antonio College*Enhanced brand visibility by executing targeted PR campaigns and media outreach strategiesEducationTexas Tech University, San Antonio, TexasB.A. Communication and Digital Media in Progress2024 to 2026CommunicationAs a Communication Student and Remote CustomerService Professional, I have honed my professional communication skills as well as my ability to empathize with others and help individuals as well as organizations. I have an extensive amount of professional customer service experience in which I used my professionalcommunication skills in order to effectively produce a sustainable and productive work environment.6107 Akin PlaceSan Antonio, TexasPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEguajardo-186b1a284 |