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Title Customer Care Independent Contractor
Target Location US-OR-Portland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  SW Stono DriveTualatin, Oregon Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectiveTo secure a leadership position that gives me the ability to make a positive difference in an organization based on my sales management, exceptional customer care and training experience.Brighton Hospice  Tualatin, Oregon - 2022 to 2024Volunteer Manager Recruit, manage and train volunteers to deliver compassionate care to hospice patients. Developed the program for Oregon locationTravel Edge  Travel Advisor Tualatin Oregon - 1/2018 to presentIndependent Contractor  Travel Agent who plans trips for people travelling all over the worldCruise specialist  Selling the Viking River Cruise ExperienceNordstrom  Washington Square  Tigard, OregonClinique Counter Sales- CosmeticsNordstrom  flagship store  SeattleFloor Manager  Lancme Cosmetics*Makeup Artistry for Lancme*Manage the scheduling and appointments for 4 team members*Responsible for hourly revenue goalsExpedia Cruise Ship Centers  Bellevue, Washington*Cruise Specialist specializing in River Cruising in EuropeMARS, Inc  St. Louis, MissouriDistrict Manager for Royal Canin Division  Washington & Idaho*Deliver education and training for national retail stores and veterinary clinics on nutrition and medical conditions in purebred dogs and cats*Responsible for 20% yoy growth in a 3.6M territory for Washington and Idaho*Efficient route management for two states*Power user in Salesforce.comAll Out Performance  Las Vegas, NVDirector of Training  Independent Consultant*Clients include: Viking River Cruises, Nintex and Gene Juarez Salon & SpasAdvanced International Medical2012 to 2015 I worked as an independent contractor selling numerous products including medical devices and medical supplies to hospitals and nursing facilities.T-Mobile USA  Tempe, ArizonaFederal Account Manager-Government Sales*Responsible for acquiring and growing Federal Accounts in the Arizona and New Mexico territory. Managed all aspects of the sale from pre-sale meetings to post-sale training and support. Managed all military bases, federal civilian accounts and tribal entities. Responsible for a monthly net sales quota, churn and customer satisfaction.Verizon Wireless-Bellevue, WashingtonAssociate Director  Government Accounts*Responsible for driving all government business including state, local, municipalities, federal and non-profits in the State of Washington*Managed all contract negotiations for Pacific Northwest Region*Managed a team of twelve government major account executives and two government sales managers*2006-2010 exceeded both unit growth as well as revenue ytd  average 111% to plan*Senior sales trainer for Government Training  Washington and Oregon*#1 for NPS scores in the nation for the Federal GovernmentMcCaw Cellular/ATT WirelessPacific Northwest Director of Sales & Marketing*Responsible for all sales channels for Washington, Oregon and Alaska for cellular and paging products*Managed 11 sales managers and their total teams of 60 sales reps to deliver exceptional results during an incredible time of growth in the cellular industry*Earned the honor of Director of the year six years in a row for highest national growth and customer retentionEducationBellevue Community CollegeInterests/Affiliations*Hospice of Seattle/Sisters of Providence  Board of Directors 1995-2000*Camp Erin for Hospice - Volunteer*Make A Wish Volunteer*BNI International  Leadership Team Mercer Island, Washington and Portland, Oregon*Bellevue Chamber of Commerce  Ambassador*Clackamas County Chamber of Commerce  Ambassador*Co-Author of a book entitled SHIFT Stories of Organizational Change-published 2016

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