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Title Customer Service Data Entry
Target Location US-AL-Birmingham
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Candidate's Name
Candidate's Name  ResumeBessemer, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESearching for a career using my previous knowledge and experience, while also being able to work remotely or in an office atmosphere where I can grow and learn more to enhance my current abilities. Authorized to work in the US for any employerWork ExperienceCashier/Customer ServiceDollar Tree-Saint Marys, GAOctober 2023 to June 2024Helping customers with their purchases. Bagging items for customers and placing items incorrectly back in their proper place. Helping customers to locate items that they are looking for at our location and help with store clean up.Data Entry Specialist (Temporary)Vaco Staffing/First Citizens Bank-Jacksonville, FL January 2023 to April 2023Aided First Citizens Bank doing Data Entry work. During the duration there Microsoft Team was used for communication with other team members. The members of the team, reached out to vendors and clients for various information such as equipment serial numbers and title information. Salesforce was also used to update client information to update and edit information. Microsoft Teams was also used for training purposes.Historic Documents AssistantDeephaven Mortgage - Vaco Staffing-Charlotte, NCSeptember 2022 to December 2022Worked with the human resources department where downloading and preserving company information were done remotely. Helped to create folders and attended Zoom meetings to stay abreast of new information needed to successfully complete the position. Administrative Operations AssistantSelene Finance - Vaco Staffing-Jacksonville, FLFebruary 2022 to September 2022Assisted the human resources department with downloading and preserving employee information. Responded to company emails through Microsoft Outlook and completed training sessions required by Selene Finance.Greeter/Customer ServiceFlorida Blue - Vaco Staffing-Fort Myers, FLSeptember 2020 to December 2020Worked remotely for Alluvion Staffing (Vaco Staffing) out of Jacksonville, Florida. Hired during Covid 19 to work for Florida Blue's Estero location during open enrollment. In the position was required to serve as a greeter to answer and transfer phone calls to both agents and customer service representatives. Also, scheduled member and non-member appointments are looking for health insurance for the 2021 year. Financial Aid Specialist IFlorida SouthWestern State College-Fort Myers, FLJuly 2014 to April 2020Assisted students applying for federal financial aid processed transient student financial Aid awards for students taking classes at other institutions. Utilized the following computer programs: Microsoft Office to include Excel, and Outlook. Traveled to both the Ft. Myers Campus and the Hendry-Glades location where aid was given to students. Aided with both College Goal Sunday and college orientation. Administrative AssistantFlorida State College at Jacksonville-Jacksonville, FL September 2008 to February 2013Ran the front desk of the career development center. Assisted students with student employment applications and processed paperwork for human resources. Utilized the following computer programs: Microsoft Office to include Word, Excel, and Outlook. Developed and tracked the budget for office supplies. Ordered office supplies. Conducted college work study workshops. Supervised student employees. Wrote the South Campus Student Handbook for the location, so students knew what policies that needed to be followed while they were student employees. Academic and Financial Aid AdvisorPalm Beach State College-Belle Glade, FLSeptember 2002 to January 2008Directed students through the college admissions process and processing college transcripts when originally hired in the position. Eventually, promoted to work in academic advising and financial aid. Organized the college transfer fair for three years at the Belle Glade location. Attended outside workshops in financial aid. Went to various locations to help with student outreach and campus enrollment. Organized student enrollment packets that contained information regarding college admissions, financial aid, and scholarship opportunities that could be utilized to attend school. Administrative AssistantFRH Construction Services, Inc-Pahokee, FLApril 2000 to December 2001Assisted the project manager and roadway inspectors. Completed general office work to include filing. Completed projects with Microsoft Word and Excel. Ran office errands and maintained petty cash. Registration AssistantPalm Beach State College-Belle Glade, FLDecember 1998 to April 2000Worked in the admissions and registration department guiding students through the college application process. Processed college transcripts. Assisted the Dean of Educational Services and the Campus Provost. Compiled the college newsletter.EducationExecutive Masters Degree in Business Administration Colorado Technical University - Colorado Springs, CO August 2005 to November 2006Bachelor's of Science degree in Legal StudiesHodges University - Naples, FLSeptember 2001 to April 2004Associates of Science Degree in Legal AssistingFlorida SouthWestern State College - Fort Myers, FL August 1996 to April 1999Associates of Arts Degree in General StudiesFlorida SouthWestern State College - Fort Myers, FL August 1986 to April 1994DiplomaLaBelle High School - LaBelle, FLAugust 1978 to June 1982Skills Administrative Experience (10+ years) Training & Development Microsoft Outlook (10+ years) Recruiting Interviewing (2 years) Management (2 years) Windows (10+ years) Salesforce Employee Orientation Data Entry Typing Customer service Customer service Analysis skills Typing Windows Mentoring Clerical experience Interviewing Training & development Cash handling Databases Salesforce Recruiting Help desk Human resources Supervising experience Presentation skills Research Academic Advising Computer skills Communication skills Leadership Blackboard Google Docs Microsoft Office Customer support Microsoft Word Microsoft Excel Office experience Sales Microsoft Excel Microsoft Office Administrative experienceAwardsEmployee of the MonthFebruary 2009I was an Employee of the Month while I worked at Florida State College at Jacksonville. Improved the hiring process system.Certifications and LicensesDriver's LicenseAdditional InformationReferencesLorie Crawford, Clewiston, FL PHONE NUMBER AVAILABLEJacob Reynolds, Jacksonville, FL PHONE NUMBER AVAILABLEJames Yurko, Cape Coral, FL PHONE NUMBER AVAILABLEJoe Pence, Jacksonville, FL PHONE NUMBER AVAILABLEGwenette Royal, Belle Glade, FL PHONE NUMBER AVAILABLEDanielle Berhel, Punta Gorda, FL PHONE NUMBER AVAILABLE/pre>

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