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| | Click here or scroll down to respond to this candidatePHONE NUMBER AVAILABLEEMAIL AVAILABLEC O N T A C T P R O F I L ES K I L L SE D U C A T I O NW O R K E X P E R I E N C EAbility to work in a Team-orientedEnvironmentEmployee training and developmentTime managementEfficient multitasking in a fast pacedenvironmentInventory managementTeam Leadership and TrainingCommunication skillsStrong problem-solving abilities.Meeting and exceeding goals andexpectationsEmployee Training Coordinator/ Shift LeaderServer/ Lead Trainer/ HRCracker Barrel Old Country StoreProven experience in the restaurant industry, demonstrating proficiency in various roles.Outstanding leadership skills, capable of motivating and guiding team members to achieve operational excellence.Strong communication abilities, adept at delivering effective training programs and fostering a collaborative work environment.Detail-oriented with a focus on maintaining high standards of service and quality.Provided attentive and personalized service to patrons, consistently exceeding customer satisfaction standards.Managed and prioritized multiple tables, ensuring timely and accurate order delivery.Managed office tasks, including scheduling, preparing reports, and organizing documents.Trained and mentored new servers, ensuring adherence to the highest service standards.1991-CurrentResults-driven Employee Training Coordinator and Shift Leader with a proven track record of optimizing team performance in fast-paced restaurant environments. Adept at developing and implementing comprehensive training programs to enhance employee skills and deliver exceptional customer service. Strong leadership skills, coupled with effective communication and organizational abilities, contribute to a positive team culture and operational excellence. Dedicated to fostering a collaborative work environment and achieving high standards of service quality.A W A R D SB R I G I T T E S H A F E RC U S T O M E R S E R V I C EEmployee of the yearHospitality HeroTop upselling expertNorthwest High School 1978Payment processing |