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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Allen, TexasNewly certified Phlebotomist with over 3 years of customer service experience, eager to transition into helping patients. With strong customer service skills, and the ability to keep a positive attitude within a fast paced environment, I have the necessary skills to transition into a medical setting. Adept at properly identifying patents, helping to settle a nervous patient, and proper techniques for obtaining and handling specimens.EDUCATIONCollin College, AAS General Studies Projected Graduation Date- Fall 2024Phlebotomy Training Specialists, Richardson, TX Graduation Date- June 20, 2024 Venipuncture N24105227 Dermal puncture Proper steps for identification Proper handling of specimen Proper sanitation and usage of PPEWORK EXPERIENCECarrabba's Italian Grill Nov 7 PresentServer Plano, Tx Monitor guests' dining experiences, promptly addressing any concerns or issues to ensure customer satisfaction. Anticipate guests' needs, providing recommendations and offering additional services. Uphold workplace policies and standards regarding food safety, hygiene, and service quality at all times.Waffle House Aug 2022 - Aug 2023Server Plano, Tx Used strong customer service skills with the ability to follow protocol in order to provide good customer experience. The availability to work well with others in a fast paced environment. Monitored dates and time in order to provide only the freshest products to the customer.CERTIFICATIONS, SKILLS & INTERESTS Certifications: NHCO phlebotomy Certification, CPR certification Skills- Dermal punctures, venipuncture, disease prevention, infection control, labeling specimens, specimen preparation, strong customer service skills, interpersonal communication skills, detail oriented, ability to be empathetic, quality assurance, patent relations, confidentiality, |