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PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienced and conscientious individual seeks stable opportunity to use skills and good judgement to benefit employer. Offering professionalism, reliability and enthusiasm.SkillsStrong work ethic and positive attitude Friendly, honest and dependable Detail-oriented and focused  Excellent Customer Service skills Reception, Data Entry & Clerical skillsEducationEdward R. Murrow High School Brooklyn, NYRoyal Business SchoolNew York, NYNYC College of Technology Brooklyn, NYWork ExperienceAtrium StaffingData Entry OperatorBrooklyn, NYOct 2023- presentReview emails from clients requesting samplesEnter sample orders into databaseRecord data using Excel spreadsheet, PDF format and printerAllocate orders to warehouseSend emails to customers verifying orders and shipmentsUse of telephone and intercom system for interoffice communicationRaising CanesCustomer Service New York, NYAug 2023  Sept 2023Worked closely with Store, Assistant, and Front End Managers to ensure success with grand opening of restaurant. Assisted back kitchen with foodpreparation, and front of house with greeting customers at tables and cash register; handledpurchases in cash, credit cards, and ATM debit per company policySanitized tables before and after each customer sitting; checked and stocked bathrooms during intervalsNYC311Call Center Representative New York, NYApril 2015  July 2023Provided friendly, professional service; achieved customer satisfaction and call resolutions. Worked in fast- paced settingin coordination with solid team of representatives.Fielded diverse volumeof inquiries while coding each call; closely adhered to all quality standards.Submitted service requests to other agencies for resolutionMetropolitan CompaniesOffice Support Brooklyn, NYDec. 2022  April 2023Maintained filing system in busy real estate management officeRecorded incoming mail and email on spreadsheetProvided front desk assistance and various clerical dutiesUS Census Bureau 2020 Enumerator Brooklyn, NYConducted interviews with residents in assigned areas to submit questionnaires during COVID pandemic.Online chats with field supervisor to review procedures, received instruction and reported issues of concern while out on assigned fieldsAll American School Bus Co.Bus Attendant Brooklyn, NY Dec 2013  April 2015Worked with driver as a team to transport children to and from school, and on field trips. Assisted children with onboarding and departing bus. Made out incident reports when necessaryTown Car International Customer Service Representative June 2011 - May 2013Provided excellent customer service in busy call center; reserved cars, vans and limos for corporations. Entered transportation reservations indatabase; monitored driver locations for updatesXYZ Car ServiceCustomer Service Brooklyn, NYMay 2011 - June 2011Provided excellent customer service in busy call center; reserved cars for corporations.Entered transportation reservations in database.US Census Bureau 2010 Enumerator Brooklyn, NYConducted interviews with residents in assigned areas to submit questionnaires. Met with field supervisor to review procedures; received instruction and reported issues of concern while out on assigned fields