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Title General Manager Regional
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Wakefield Rd Apt 203Baltimore, Maryland Street Address
Phone: PHONE NUMBER AVAILABLEEmail:EMAIL AVAILABLEObjectiveTo obtain the necessary prerequisites to reach the Regional Manager Level in the Retail Or/Restaurant industry.Summary of Qualifications:2018 to current Popeyes Louisiana Kitchen, Baltimore Maryland Position: District General ManagerEssential ResponsibilitiesDevelop Servant Leaders Shows compassion, care and concern towards the hardworking team Engages the team in regular one on one meetings and performance management discussions Creates the right environment and sets the team up for success Coaches and motivates the Assistant Managers and the team Recruits and develops talent Demonstrates commitment to goals and inspires others to deliver superior performance Love and serves those they lead through behaviors, actions and decisions Create Memorable Experiences Serves as a role model to create memorable guest experiences. Sets clear expectations and creates a welcoming work environment Takes actions to solve and celebrates guest feedback Regularly observes the team and operations from the guest perspective and celebrates or coaches accordinglyBrand ChampionServes as the face and voice of the brand in the restaurant and community Serves as the local representative of Popeyes to the community by sponsoring or participating in events Builds and leverages community relationships to drive business and maximize catering program opportunities in the community Champions and implements company-wide promotions, product launches and product samplings Ensures the team executes and measures the impact of local promotions AdministrationMaintains the balance between providing a high quality employee and guest experience, and achieving financial goals Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs Reviews inventory efficiencies to create product (truck) orders Reviews inventory and evaluates food costs Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records Creates, communicates, implements and follows up on operations and financial action plans. Analyzes sales and labor results throughout and after each shift Maintains Brand operating standards for product procedures, cleanliness standards and service expectationsMaintain FacilityEnsures the restaurant is a safe, sanitary and appealing place for everyone Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations.Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment is operational 2015 to 2016 Anns House of Nuts Robersonville, NC Position: Warehouse WorkerTemp JobInspect peanuts for any unusual items, forms or shapes Sanitize machinery for use of inspectionWork attire consists of: hair & beard net, smock, gloves, protective sleeves and ear plugs 2013 to 2014 Aerus Inc Greenville, NCPosition: Home Health ConsultantSort of Door to Door SalesSelling Air Purification System to homeownersConducting Air Purifications tests in homesWeekly Business meetings with Trainers and managment 2011to 2013 Dollar General Corporation Baltimore, Maryland/NC Position: Store Manager (Managing 2 Stores) Overseeing and managing 25 employees at 2 different locations (including 2 Store Manager Trainees, 1 Assistant Manager and 3rd Key Mgr) Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Complete all paperwork and documentation according to guidelines and deadlines. 2004-2013 Baltimore City Public Schools System Baltimore, Maryland Position: Substitute Teacher Teach and fill in for full time teacher Maintain control in a classroom setting of 30 young adults Education in Math, English, Spanish and Physical Education 2006-2007 Division of Corrections Baltimore, Maryland Position: Correctional Officer I Guard, secure and protect inmates in a prison facility Monitor day to day activities on the cell block, cafeteria, and outside areas Under the supervision of our Sargent and Cell Block O.I.C. 2000-2002 McDonalds Timonium, MarylandPosition: Shift Supervisor Train and supervise crew members in all areas of the store Monitor orders taken and providing great customer service to customers Making sure all staff are following the proper sanitation requirements, etc Working together with the rest of the management team to keep the store afloat 2012-2013 Professional Certifications Baltimore, Maryland Completed Trainings Robbery Prevention Training Direct Store Deliver (DSD) Beer and Wine Sales Training HHT CBL's 7 Day Work flow Training Workforce Management Part 1 & 2 WFM CBL's consisting of Atlas, Scheduling, Payroll, Pre-schedule Maintenance,Time& attendance Assistant Store Manager Communication Center Course Basic Guide to Store Manager Training CBL Course Viewing Candidates for your store RMS Training Managing applicants with RMS Training Hiring Employees with RMS Training Store Manager Training Store Administration Course Store Manager Training Analyzing Store Reports Course Store Manager Training Cash Management Course Store Manager Training Employment Law & Related Policies Course Food Safety Course Store Manager Training Hire, Train, and Retain Employees Course S.T.A.R.T. Course Supplemental Nutrition Assistance Program Course Store Manager Training Course on Receiving, Stocking and Maintaining Inventory Store Manager Training Merchandising Your Store Course Store Manager Training Reducing Shrink Course Serving Customers Training Course06/2006-08/2006 Law Enforcement & Correctional Training Sykesville, Maryland Certifications Bloodbourne Pathogens The proper use of a gas mask Self Defense Combat First Aid & CPR2008 Foster Care Parent Training Certification Baltimore, Maryland Certifications Children with physical and mental disability Training Certification in given medication First Aid & CPR Bloodbourne PathogensEducation1999-2003 Northern High Senior High School Baltimore, Maryland 6401 Pioneer DriveObtained High School DiplomaGraduated 20032014-2018 Pitt Community College Greenville, North Carolina 1986 Pitt Tech RdMajor: Business AdministrationSelf-Employment Information2011-Current Healing & Deliverance Revival Center Church, Inc Greenville, NC Non-Profit Religious OrganizationPosition: C.E.O. & FounderPrincipal Function: The Pastor is responsible to the church for proclaiming the gospel of Jesus Christ, for using his skills in administrative leadership, for engaging in pastoral care ministries to meet the needs of persons in the church and in the community, and to act as the chief administrator of the ministerial and vocational staff.Professional ReferencesMrs. Kellie Allen Baltimore, Maryland PHONE NUMBER AVAILABLE Known 11 yrs. Ms. Patricia Whiting Baltimore, Maryland PHONE NUMBER AVAILABLE Known 11 yrs. Ms. Janifa Williams Greenville, North Carolina PHONE NUMBER AVAILABLE Known 2 Yrs. Mr. Bassam Lakish Baltimore, Maryland (267)-872-5058 Known 3 yrs. Ms. Tacarra Miller Baltimore, Maryland (443)-552-6165 Known 1 yr

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