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Click here or scroll down to respond to this candidateCandidate's Name
Silver Spring, MD, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Dedicated and results-driven professional with a strong background in administrative and operational roles within the international development sector. Seeking a challenging position where I can leverage my exceptional team-player mentality, advanced problem-solving skills, and expertise in procurement and project management to contribute to the success and growth of a dynamic organization. Eager to apply my multicultural communication abilities and passion for driving efficiency and innovation in a collaborative work environment.SKILLS- Exceptional team player with advanced interpersonal and electronic communication skills- Proficient problem solver with a meticulous attention to detail and extensive experience in project management- Expertise in Operations & Management (OM)- Experience in Customer Satisfaction and Customer Support- Fluent in Dari; proficient in Pashto, English, and Urdu EXPERIENCEOperations AssistantAfghan United Bank03/2023 03/2024Prepare, compile and sort documents for data entry.Check sources and departments documents for accuracy.Verify data and correct data where necessary.Update data and scan necessary files.Enter data from source documents into prescribed computer database, files, and forms.Maintain logbooks or records of activities and tasks.Respond to requests for information and access relevant files.Scan documents into document management systems or databases.Combine and rearrange data and files from source documents where required.Other job-related tasks as assigned by the line-manager. Customer Service RepresentativeAfghan United Bank02/2021 02/2023Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.Ensure a high level of customer satisfaction through the delivery of superior service.Conduct all tasks following established bank policies and procedures.Assist the Branch Manager in performing all operational duties associated with running a branch office, which include the performance of monthly audits, managing the record retention of bank documents, and training new staff members.Competently take charge of the branch when the Manager is absent. Administrative AssistantCare International, Kabul, Afghanistan09/2019 03/2024- Formulated and executed procurement strategies in alignment with organizational policies and regulationsProvided substantive inputs for procurement-related reports and analyses, and drafted responses to inquiries for review by the Operations ManagerContributed to the implementation of procurement management policies and strategies aimed at cost-saving and reduction.Managed internal and external audits, ensuring compliance with procurement standards.Developed sourcing strategies and organized procurement processes for the Area Coordination Office (ACO)Prepared procurement plans for programs/projects and reviewed procurement requests, initiating procurement procedures as necessary.Conducted the Buyer role in Atlas, handling the preparation and closure of Purchase Orders(POs) and contracts.Facilitated the contract management process for the ACO, reviewing and processing contracts as required.Updated and maintained the roster of suppliers, supporting supplier selection and evaluation processes.Organized training sessions for operations/projects staff on procurement and contributed to knowledge sharing and building initiatives.Synthesized lessons learned and best practices for continuous improvement. Admin OfficerBRAC International (GEC) Education Challenges Project (Funded by Department for International Development) DFID, Kabul, Afghanistan01/2017 09/2019- Coordinated communication and advocacy activities, organizing various community meetings- Ensured effective linkage between trainers and learners, and organized parent workshops- Managed the organization of conferences, workshops, and training sessions- Assisted Technical Teams in coordinating administration, finance, procurement, and operations activities- Reviewed financial documentation from partner NGOs, posting transactions in ERP systems and maintaining financial records- Prepared monthly financial reports for partner NGOs and supervised learners until training completion and certificate distribution- Monitored project progress regularly, identifying and solving problems as they arose- Provided training, monitoring, and support to partner finance staff EDUCATION:Bachelor of Political ScienceRana University, Kabul, AfghanistanReference will be provided upon request. |
