| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCoreyGreenCandidate's Name
Corey GreenStreet Address Edwards WayHyattsville, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsSeasoned professional wCandidate's Name , focusing on effective troubleshooting and network optimization.ExperienceComcast / Customer Account ExecutiveDecember 2013 -May 2024, Silver Spring, MDCommunicated persuasively with 40 clients daily, deciphering needs and articulating product benefitsLeveraged industry insights to retain customers and avert service downgradesDevised innovative long-term sales strategies, fueling consistent business growthEnhanced customer retention through improved service interaction techniquesInitiated customer feedback system to fine-tune service offeringsBoosted client retention rates by implementing targeted loyalty programs.Coached peers in advanced communication techniques, boosting team efficiency.Oversaw financial transactions, ensuring precise billing for 500+ clients.Streamlined account management processes, enhancing client satisfaction and operational efficiency.EducationUniversity of the District of Columbia / Mechanical EnginAugust 2004 - December 2005, Washington DCAwards Diamond award, 2019 Awarded for maintaining excellent customer service Multiple "Top Agent" Awards, awarded over several years due to high-level performance over the course of 10 years in the position Named agent of the month over 10 times Maintained 80% or higher in customer service satisfaction rating through the length of career Top level billing agent, CAE Level 4 |
