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Nicholas R. Zoeckler
EMAIL AVAILABLE Street Address Longbeach Circle
PHONE NUMBER AVAILABLE Sandy Springs, GA Street Address
EDUCATION: Georgia State University, J. Mack Robinson College of Business, Atlanta, GA
Bachelor of Business Administration, Major: Finance
Overall GPA: 3.3Business GPA: 3.6 Intend to pursue MBA, October 2025
2017-2021
WORK EXPERIENCE
Stryker Medical
Sales Operations Analyst Contractor (October 2023 - April 2024) Analyzed data and identified trends for the purposes of planning, forecasting, advising, budgeting, reporting, and sales opportunities. Performed weekly, monthly, and quarterly validations of data such as sales and quota; we acted as the last line of defense in ensuring accurate data. Additionally, we automated much of the validation process minimizing user error and maximizing the frequency with which we could run validations. Also tasked with quickly diagnosing and correcting the underlying issue causing a variance. Alerted the appropriate department if the issue was systematic or leading to widespread inaccuracies. Responsible for the calculation, planning and accurate payment of incentive compensation in a complex multi-divisional sales organization. Support ad hoc projects and reports requested by sales management and corporate leadership across multiple departments. Projects/reports included quarterly projection files, financial accruals, compensation metrics, etc. Developed PowerBI reports from raw data using various sources such as SQL servers or CSV files. Also tasked with updating/maintaining existing reports ensuring accurate and actionable data.
Optimized PowerBI reports to look visually professional and user friendly. Ensured the UI was simple and easily utilized by the end user. Occasionally held training sessions to showcase and explain new reports.
Implemented automation whenever possible within PowerBI, allowing more frequent and accurate updating. Collaborated with sales leadership to balance territory alignment changes along with the subsequent sales and quota impacts. Utilizing ArcGIS, developed and maintained professional maps for multiple departments. Visually displaying revenue and sales territories provided the sales team with an easy reference to their territory. Mapping also effectively assisted analysts in allocating and balancing changes in sales territories. Momnt Technologies
Sales Operations Analyst - (May 2022 July 2023)
Lead a small team of analysts tasked with fully optimizing our sales and operational processes; this essentially entails ensuring our sales cycle is as efficient and impactful as possible.
Sales Force.com admin in charge of reporting, dashboards, and all sales-related requests. Completed a college course (at Kennesaw State) on sales force during my time here. Utilizing and automating our rapidly expanding tech stack to maximize performance and minimize manual effort.
Collaborate cross-functionally with Business Development, Marketing, and other divisions to ensure the sales process is fully aligned and optimized to our customer s needs - while also keeping our sales cycle uniform and aligned across the company. Support sales both operationally and internally through structured territory management and design along with account and opportunity management. Monitor sales performance and develop internal reporting sent to upper management through the development of KPI s such as productivity metrics, territory sales goals and other indicators.
Develop and maintain professional and polished reporting sent externally to our largest clients on a daily, weekly, and monthly basis. Support strategic initiatives and act as a conduit or liaison across different departments involved in completing these initiatives. Accurately forecast and project multiple metrics, most notably revenue and sales volume, calculated through various equations along with industry knowledge and seasonality. Collaborate and maintain strong relationships with Finance, Marketing, and other stakeholders to ensure any new product or change is efficiently and uniformly implemented across the company. We ensure any change made outside of business development is effectively communicated among our Account Executives and other relevant departments. Assist upper management with compensation plans that act in both the financial interest of the company and while simultaneously keeping our sales team highly motivated and working towards productive and achievable quotas. Maintain and carefully develop our CRM to ensure that only accurate and relevant data is being input into our BI tools and data warehouses - thus ensuring the output contains accurate and actionable data points. Osmose Utilities
Sales Operations Analyst - (February 2021 May 2022)
Maintained and monitored sales data & activities as an admin in our CRM platform. Helped optimize our entire tech stack to improve efficiency, automation, and ease of use for our sales team.
Conducted data related performance reviews to ensure integrity and accuracy of sales data being logged in our CRM This ensured accurate data was input into our system, resulting in clean and accurate data on the output. Optimized the onboarding of new hires and provided workshops to our existing sales team related to improvements with our data entry process.
Helped set sales targets & quotas, utilizing historical data from numerous programs and departments. The goal was to provide a fair system that motivated and encouraged higher numbers from our sales team.
Helped develop and coordinate our commercial sales reporting across multiple departments. Designed and optimized our tech stack, with an emphasis on CRM dashboards. This entailed presenting KPI s and other critical performance standards in a clear, concise, and aesthetic format.
Frequently made changes in our CRM, improving the efficiency and data quality from Business Development. This ensured only clear and accurate data reached upper management, along with allowing our sales team to spend less time in CRM, and more time selling. Coordinated with marketing and other departments to improve our lead generation/ management system. Analyzed data gathered from our marketing automation technology along with our go-to market sales intelligence platforms, resulting in passing higher quality leads to the sales team.
Utilizing ArcGIS, designed and built hundreds of maps for numerous departments - the most important being sales territory maps. This enabled detailed territory analysis & planning with the goal of optimized revenue and focused scope of our projects.
Territory management aided in expanding our footprint into untapped but profitable markets, while ensuring equal distribution of new volume for our sales team.
Conducted periodic performance evaluations of our sales team using KPI s and other metrics. For our sales team, weekly scorecards were created and sent to upper management in coordination with Finance and other departments.
Managed and trained our sales operations intern program, directing their daily activities. Led weekly meetings and periodic workshops related to IT updates, training, and other matters related to Business Development. Facilitated special projects as directed by our Director of Sales Operations.
SKILLS
Mastery of Excel/Microsoft Office Suite Experience as Admin in CRMs
Mastery of multiple CRMs (NetSuite, Salesforce and Hubspot). This includes workflow optimization and dashboard/KPI design. Ability to integrate CRMs with various Business Intel tools (HubSpot, ZoomInfo) and automate when possible. Extensive experience using Business Analytics tools to visually represent critical data (Qlik, Tableau, PowerBI and Compass). Ability to build and publish professional PowerBI dashboards and reports from the ground up (using data from SQL servers and other sources such as CSV files or CRM) Extensive experience running validations from multiple data sources and diagnosing and fixing issues causing variance. Experience encouraging and enforcing proper data hygiene among the sales team and operations. R-studio (regression analysis, LASSO, and tree regression)
Salesforce power user, with accredited courses taken through a local university. Detail oriented individual, with strong analytical skills, stemming from my background in Financial Analysis. Ability to build, optimize and maintain balanced sales territories using various methods. Mastery of ArcGIS and map building. High proficiency in constructing CRM dashboards and building out relevant KPI s. Experience utilizing sales activities to drill down on the most effective methods used by the sales team. Experience integrating CRMs with other BI programs, automating the process when possible.
Strong people/presentation skills. High level of comfort due to extensive experience holding workshops and leading various Business Development calls. Experience in management and leading a team. Proficiency in projecting revenue, volume, and other various sales metrics. Ability to analyze large pools of data and condense/shorten into a brief report that tells a story to the reader.
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