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Click here or scroll down to respond to this candidateCandidate's Name
Monson, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy objective is to obtain a position within the medical field that is meaningful and challenging; which also contributes to my daily knowledge and growth as a medical professional. Authorized to work in the US for any employerWork ExperienceCertified Medical Assistant InstructorPeak Medical Academy - Worcester, MADecember 2018 to PresentWrote curriculum for program. Teach academics and clinical skills for entire program. Keep track of attendance and grades, write advisories as needed. Front Desk ReceptionistMedexpress Urgent Care - Hadley, MASeptember 2017 to December 2018Welcome all MedExpress patients and visitors by greeting them in person, answering inquiries, and directing them through the registration process.Answering multi-phone lines, filing, faxing, scanning documentation, and completing daily patient callbacks.Discharge patients, assist office and clinical staff, and close office at the end of the night. Collect all insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.Maintain a neat and clean work environment and professional appearance, and adherence to relevant health and safety procedures.Medical assisting instructorInstructorPorter and Chester Institute - Branford, CTApril 2013 to November 2016Taught all classes including clinical, anatomy and administrative. Followed students on academic, wrote tests and quizzes, graded them in timely manner. Advised students on academic performance and soft skills. Reported problems to immediate supervisor and dean. Medical assistant instructorSanford Brown Institute - Cranston, RIMay 2010 to March 2013Wrote curriculum for several anatomy and clinical classes. Taught all classes in the program. Responsible for student retention, tutoring when necessary.Medical Assisatant InstructorLincoln Technical Institution - Lincoln, RIMarch 2003 to October 2007Wrote tests and quizzes. Taught all classes in the program. Developed curriculum for various classes. Responsible for student retention and tutoring.Medical AssistantReproductive Science Center-Providence, RIPatient registration, vitals, injections, assisting physicians with procedures. Autoclaving instruments, inventory control. Phlebotomy, and patient education. EducationCertificationLincoln Technical Institute - Lincoln, RIJuly 2007Board certified massage therapist in MassageLincoln Tech - Lincoln, RIJanuary 2007certificate in MedicalCanterbury Career School-Fort Lauderdale - Fort Lauderdale, FL January 1990Skills RECEPTIONIST (7 years) CUSTOMER SERVICE (10+ years) MATHEMATICS (10+ years) MEDICAL TERMINOLOGY (10+ years) OFFICE MEDICAL (10+ years) Front Desk Front Office Reception Scheduling Filing Billing Data Entry Outlook Organizational Skills Inventory Customer Service Skills Clerical Management Athenahealth Phone Etiquette Teaching Experience Anatomy Knowledge Experience Administering Injections Academic Advising Vital Signs Administrative experience Medical office experience Office Experience Patient Care Phlebotomy Venipuncture Medical Scheduling Curriculum Development Laboratory Experience Medical Records Triage Medical Billing HIPAA Medical Coding Clinical laboratory experience Basic math Documentation review Occupational health Computer literacy English Tutoring Insurance Verification Microsoft Powerpoint Medical receptionist Office Management ICD-10 CPT CodingCertifications and LicensesRegistered Medical Assistant (RMA)January 1990Certified Medical AssistantAssessmentsManagement & Leadership Skills: Impact & Influence Highly Proficient February 2020Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly ProficientPatient-Focused Care ExpertJuly 2020Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: ExpertWork Style: Reliability Highly ProficientMay 2019Measures a candidate's tendency to be dependable and come to work. Full results: Highly ProficientElectronic Health Records: Best Practices Highly Proficient December 2019Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly ProficientElectronic Health Records: Best Practices Expert September 2020Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: ExpertCustomer Focus & Orientation ExpertSeptember 2020Responding to customer situations with sensitivity Full results: ExpertVerbal Communication Highly ProficientSeptember 2020Speaking clearly, correctly, and conciselyFull results: Highly ProficientCustomer Focus & Orientation ExpertSeptember 2020Responding to customer situations with sensitivity Full results: ExpertMedical Receptionist Skills Highly ProficientSeptember 2020Managing physician schedules and maintaining accurate patient records Full results: Highly ProficientCustomer focus & orientation ExpertSeptember 2020Responding to customer situations with sensitivity Full results: ExpertElectronic health records: Best practices Expert September 2020Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: ExpertMedical receptionist skills Highly ProficientSeptember 2020Managing physician schedules and maintaining accurate patient records Full results: Highly ProficientPatient-focused care ExpertJuly 2020Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: ExpertMedical receptionist skills FamiliarJuly 2021Managing physician schedules and maintaining accurate patient records Full results: FamiliarMedical terminology Highly ProficientJune 2021Understanding and using medical terminologyFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsPositive AttitudeStrong work ethicGood communication skillsTime management abilitiesProblem solving skillsTeam playerSelf confidenceAbility to accept and learn from criticismWork well under pressureFlexible and DependableAbility to multitaskKnowledge of basic mathematics and payment processing Computer experienceStrong organization abilities and attention to detail Outstanding customer service skillsAbility to remain calm and professional, even in emergency situations Understanding of medical terminology and standard insurance forms |
