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Activation Technical DeveloperGreater OrlandoStreet Address Gatehouse Circle Apt 207Orlando FL, Winter Park Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCECharter Communications, Maitland FL Activation Specialist AUGUST 2022 - PRESENTManage activation lead queues responsible for getting leads activated with existing customers in accordance with company standards and policies. Actively listening and sales driven and technical support for all fields, retailers and technical. I support all operation customer accounts,along with processing strong computer skills, able to learn new software quickly, self-directed, very well organized, dependable, good attendance, takes pride in appearance and performance, able to communicate in English when writing and speaking to companies customers profiles through order entry operating systems. The Honey Baked Ham Co, Orlando FL General Manager MAY 2021 - AUGUST 2022Responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. Providing associate recognition; delegating business objectives effectively. Understanding Profit & Loss reviews along with Labor trackers and sales forecasting .Ensure compliance with all company policies and procedures, including safety regulations. Walmart Co. Orlando FL Fresh Store Team LeadSEPTEMBER 2019 - MAY 2021Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoring associates; assigning duties; setting clear expectations. Overviewed Fresh Produce, Meat Department, and the Deli & Bakery.Track performance metrics and provide feedback to associates on their progress to all employees. Family Dollar . Orlando FL Store ManagerSEPTEMBER 2017 - MAY 2019Completed works daily with operation of the store opening hours. Under the direction of the Store Manager, I was responsible for maintaining inventories, store appearance and completing daily paperwork. Develop and implement strategies to increase sales and profitability while controlling expenses. Manage cash flow and banking activities, ensuring accuracy and security at all times. EDUCATIONAgile Scrum Master Technical Certification May 2024 Operational and Support Technical Certification June 2023 Valencia College Business Administration - December 2023 Colonial High School- High School Diploma May 2016 SKILLSAgile Project ManagementTime ManagementComputer ScienceMicrosoft SystemsTeam DevelopmentActive Attentive ListeningB2B BusinessFinancial Performance ViewsQualified CommunicationsCustomer ServiceTraining DevelopmentProgramsInformation SecurityInventory ProcessSales BuildingBusiness AnalystSOFTWAREDevOpsWorkDay SoftwareAvaya CommunicationMicrosoft Office ExcelVulnerability ValidationAWARDSTop 10% Mobiles Sales MTDJanuary 2024Top 10% Mobile ActivationsMTD March 2024Business To Business HolidayProject MTD 2021-2022LANGUAGESEnglish, Spanish |