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| | Click here or scroll down to respond to this candidateMCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEArlington, TXEDUCATIONPenn FosterUSA -Medical Coding & BillingSt Ignatius College RSA -Customer ServicesKopano High SchoolRSA -High School DiplomaSUMMARYSelf-motivated and a great team player. Customer Services Professional seeking for better opportunities. Skilled in Training Staff and Establishing rapport with clients. Self-motivated with exceptional communication and computer abilities. Results-oriented and effective at uncovering customer needs, finding solutions and handling objections.SKILLSCash Flow ManagementCustomer ServicesMS Office SuiteComputer LiterateHotel Front Desk ExperienceHotel Nigh Audit ExperienceStaff ManagementWORK EXPERIENCECourtyard Marriott - Front Desk ReceptionistArlington, TX 07/2022 - CurrentOperate the front desk according to standard operating procedures and with exceptional guest service.Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.Maintain accurate cash sheet. Responsible for cash drawer balancingMaintains high standards of personal appearance and grooming, which include compliance with the dress codeTake and record reservations with accuracy. Confirm as requested.Southwest Farmers Market - General ManagerArlington, TX 02/2019 02/2022Oversee the day-today business operations of the storeManaged budget implementations, employee reviews, training, schedules and contract negotiations.Managing Vendor relationships & OrdersApplied performance data to evaluate and improve operations, target current business conditions and forecast needs.Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. |