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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONPennsylvania Culinary Institute Pittsburgh, PAAssociate Degree in Specialized Technology with Le Cordon Bleu Program in Culinary Arts Street Address December Graduate G.P.A. 3.18EXPERIENCENeidhammer Event Center - Indianapolis, IN ( 11/2022- Pres) Executive Administrative Assistant /Venue Coordinator Manager/ HR Specialist Coordinate all event activities and personnel Distribute all detailed information and supplies to attending personnel Hire and orientate qualified personnel Develop and maintain a recruiting strategy Research and identify successful event opportunities Management of personal on major event days Maintain stock of event supplies Utilizing various HR information systems/tools to complete and track workload. Identifying, evaluating, and recommending to management appropriate human resources interventions to resolve complex interrelated human resources problems and issues.Webtec Plainfield Warehouse- AVON, INShipping /Receiving Clerk- (12/2022 - Pres) Properly accounting for the location of incoming goods Assuring no damaged items are sent or received Comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list Collaborating with the marketing department to develop a schedule for assembling and displaying manufacturer marketing pieces on the sales floor Updating the product inventory as products are received and added to the inventory Packaging products for return to vendors and filling out any paperwork necessaryNon-Profit Case Management- Indianapolis, INCRS Account Manager/ Human Resource Specialist- (7/2020-12/2023) Inbound calls and managing closing out accounts Authorizations for high escalated accounts and file paperwork Utilize and work with Microsoft Word, Excel Spreadsheet, and also PowerPoint Trained and Quality Controlled other CSRs candidates on updated Scripts and how to maintain good call times.. Trained and skilled on the computer to accomplish deadline priorities Trainable and Skilled for technical support for other programs Trained and facilitated training courses in large groups maintain a steady curriculum to follow for script Maintaining multiple Screens and spreadsheets for different programs LCP TRANSPORTATION- Indpls, INPA / COORDINATOR- (8/2018-6/2020) Scheduling and Dispatch inbound calls Prior Authorizations for Long Distance and unusual transportation Organize and file paperwork Trained and facilitated Workshops for new hires on new curriculum and programs for software Utilize and work with Microsoft Word, Excel Spreadsheet, and also implement new policy and procedures for the PA department Trained and Quality Controlled other CSRs on updated system changes and how to maintain good customer service Train and work hands on with new hires on the computer to accomplish deadlines Oversaw 2 major (Medicare and Medicaid) accounts with handling all Long Distance transportationsSKILLS Microsoft Excel, Office,Powerpoint and Spreadsheet Customer service excel Excelled in Verbal and/or Oral Communication Service driven Empathetic Ability to multitask on on multiple screens if trained Typing ability over 30 WPM Assist in managing Office Duties Operated Office equipment Fax machine, Copier, Oracle |