Candidate Information Name Available: Register for Free Title Customer Service Accounting Clerk Target Location US-GA-Jonesboro Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address  Creekstone WayRiverdale, GA Street Address
PHONE NUMBER AVAILABLESUMMARYe Acustomer service position in a financial environment requiring excellent communication skills andknowledge of international banking and accounting.e Ten plus years in customer service, eight years in general accounting and, six years in Letter of Creditnegotiation. Developed expertise in working and interacting well with people of all types withdemonstrated effectiveness in problem solving. A highly practical empathetic person who takes pridein doing a job well.KEY ACCOMPLISHMENTSDeveloped a structured payment plan for past due accounts. Decreased past due accounts by40%, increased collection by 50%.Developed monthly reporting plan that increased efficiency by 30%.Designed customer contact program that increased membership by 30%.Mapped out a training program for customer service personnel that increased customer supportefficiency by 20%.Received a special salary increase in recognition of high productivity.Participated in hiring new employees and assisted in their training.As Manager for a YMCA, supervised approximately 20 people.Supervised accounting department for a paper company.Working knowledge of WordPerfect, MS Word, Excel, Lotus 1-2-3, 36/LEO and AS/400 Systems.EXPERIENCESunTrust Bank, Atlanta, GA 1995 - Present o/s. AzLetter of Credit SpecialistStandard Chartered Bank, Atlanta, GA 1994 - 1995Letter of Credit Negotiator IINationsbank of Georgia, NA, Atlanta, GA 1990 - 1993Letter of Credit NegotiatorAvery Paper Company, Atlanta, GA 1988 - 1989Accounting Clerk SupervisorGold Kist, Inc., Atlanta, GA 1986 - 1987Senior Accounting ClerkWAOK AM Radio Station, Atlanta, GA 1984 - 1985Sales AssistantSouthwest YMCA, Atlanta, GA 1987 - 1984Office ManagerEDUCATIONBachelor of Arts, History, Tennessee State University, Nashville, TN 1974Professional Development:Customer Service e Letter of Credit NegotiationIssuance Training e Office Management