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PHONE NUMBER AVAILABLEEMAIL AVAILABLEQUALIFICATIONSo Skilled team leader and team player - able to optimize and coordinate logistics of multiple projects both on teams and individuallyo Expert ability to communicate clearly and effectively with a diverse audience in both written, verbal and visual formo Excellent analytical competence, problem-solving abilities, and time management skills o Expert at implementing, updating, and maintaining training processes and procedures EXPERIENCEExecutive Director / Director of Sales and Marketing January 2020 to August 2022 Logan Creek Retirement CommunityOversees the day to day operations of 42 apartment retirement communityPromoted from Activities Specialist to Director of Sales and Marketing within 4 months, increasing revenue by 48%Manages a staff of 14 employees, responsible for hiring, training, performance reviews and weekly schedulingResponsible for managing community budget on a weekly, monthly, and yearly basisServes on local Chamber of Commerce to enrich and integrate Logan Creek in the local communityIncreases the efficiency of team through coaching and creative problem solvingMaintains compliance with local and state health codes, including proper Covid-19 response protocolHosts community tours and engages in full-cycle placement of new residentsEnsures the health and happiness of current residents by upholding excellent customer service standardsResponsible for developing and executing high-yielding marketing plans to build revenue Yoga Instructor and Reiki Practitioner February 2017 to March 2020 Anacortes Yoga StudioSojourn Yoga and MassageMaintained awareness and connection with each student, assessing individual needs based on skill level and injury statusProvided a high level of customer service to build a high level of trust and confidence amongst clientsConsistently filled classes to maximum capacity through social media and word of mouth marketing strategiesResponsible for maintaining a clean and comfortable studio before and after classesAssisted with financials such as billing and payment collectionCollaborated with team by keeping open communication and participating in team meetings Store Manager November 2009 to March 2015Fresh and Easy Neighborhood MarketManaged team of 8-15 to accomplish time-sensitive tasks and provide a high level of customer serviceCollaborated with management team to drive sales and improve customer experienceTrained new and current employees on company policies and proceduresCompleted daily inventory counts and orders for the store utilizing handheld devices and data management programsResponsible for daily opening and closing procedures including cash counting, receiving truck, and securing the storePrepared and analyzed daily/weekly business reports to track sales and prevent lossCreated company-wide SOPs and training materials for new cash counting proceduresUtilized across multiple stores throughout the Southern California region to improve store performance through specialized trainingExecutive Assistant June 2007 to March 2009Notice, Inc.Assisted owner and designers for a contemporary womens sportswear lineResponsible for networking and maintaining relationships with manufacturers, regional sales representatives, and production teamCaptured photos of products and utilized photoshop to edit marketing materialsOversaw internship program and trained new interns EDUCATION & CERTIFICATIONSHigh School Diploma, Lemoore High School September 2007Certified Speaker, AACP October 2020Certified Personal Trainer, National Academy of Sports Medicine December 2019Certified Reiki Master, Sojourn Reiki Training April 2019Registered Yoga Instructor, Sojourn Vinyasa Training October 2017 ACCOMPLISHMENTSAwarded Most Upbeat from the Chamber of Commerce in Mount Vernon in 2022.Increased Logan Creeks revenue by 48% in four months.Awarded the Super Star award at Fresh and Easy three times for going above and beyond References Available Upon Request |