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| | Click here or scroll down to respond to this candidateCandidate's Name
Brandon, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceFinancial ConsultantStrategic Consulting Services - RemoteJuly 2023 to PresentMy role in driving financial performance and strategic decision made within the company operations. I was responsible for calls both inbounds and outbounds or up to 8 hours of talk time a day. Top 25% in production out of 400+ sales reps. Part of a remote division where I exceeded company expectations. I was responsible for credit pulls and helping customers make the right financial decisions. Debt settlement and loans.Senior Account Representative/ CollectorD & A Services LLC - Saint Petersburg, FLJune 2012 to May 2023My role as a collections specialist is to serve as the liaison between the creditors and consumers. Im in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. I collect on pre legal/ legal accounts. Trained and tested on state and federal guide lines.(FDCPA) (FTC) and (CFPB) High customer satisfaction skills. Top collector for many of years. Ive collect for the Top creditors such as Bank of America and American Express. I received Awards and Certificates for my top performances.EducationBachelors in Criminal Law Science and Administration University of PhoenixJanuary 2012 to December 2016Skills Account Management Negotiation Phone etiquette (10+ years) Customer service (10+ years) Accounts receivable (10+ years) Medical collection (10+ years) Accounts payable (10+ years) Accounting (10+ years) Debits & credits (10+ years) Maths (10+ years) Financial concepts (10+ years) Account reconciliation (10+ years) Sales Analysis skills Financial services Debits & credits Cash handling Google Docs Financial planning Negotiation Customer service Account management Technical sales Salesforce Bilingual Remote Worker (5 years) TypingLanguages Spanish - IntermediateAwardsExcellence AwardSeptember 2022Excellence AwardIn Recognition Of My Valuable Contributions 2022 |