Candidate Information Name Available: Register for Free Title Contract Specialist Government Target Location US-IL-Springfield Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Senior Sales and Marketing Specialist Godfrey, IL Customer Service Specialist Normal, IL Moving storage claims,heavy duty truck parts specialist,manageme Jacksonville, IL Support Specialist Office Manager Decatur, IL Assembly Specialist Restaurant Experience Normal, IL It Analyst Cobol Ipava, IL Call Center Customer Service Brighton, IL

Candidate's Name
Springfield, IL PHONE NUMBER AVAILABLE EMAIL AVAILABLEMeticulous government contract specialist with 5+ years of experience coordinating with diverse teams to oversee wide-ranging administrative operations while boosting productivity across companies. Self-motivated professional with a history of improving processes, shaping policy, and supplying exceptional service to all.Professional ExperienceCQuest Springfield ILBilling Representative November 2020 - Present Oversee 12K accounts totaling over $359k in finances while creating 1200 monthly invoices Craft solutions for clients unwilling or unable to pay, boosting on-time payments by 90% in one year Interact with 20 daily customers with clear and concise communication, sorting out any discrepancies Utilize calm and empathetic demeanor to quickly de-escalate frustrated or upset callers Orchestrate data collection and entry for payments, double-checking work to ensure 100% precisionMolina Healthcare of Illinois Oak Brook, ILLead Government Contract Specialist April 2016 - November 2020 Promoted to higher-level role for outstanding work ethic, critical thinking skills, and attention to detail Mentored 6 employees with effective leadership by reviewing policies and procedures, evaluating performances, and offering feedback for continual growth Served as assistant to vice president, certifying all paperwork was in order while providing new solutions when needed to save both time and money Managed 4 product lines accounting for $300k in funds, working as a liaison by collaborating with numerous agencies and remediating any issues Conducted extensive research to maintain total compliance with all state and federal regulationsMolina Healthcare of Illinois Oak Brook, ILOmbudsman August 2013 - April 2016 Spearheaded 120+ inquiries per month, performing investigations into a wide variety of matters, utilizing sound judgment to promote swift and satisfying resolutions for all parties involved Compiled reports with administrative expertise, certifying accuracy and organization of all contents Developed new policies and crafted strategies for improvement, earning consistent supervisor praiseBethesda Lutheran Communities Springfield ILDirect Support Professional August 2010 - August 2013 Assisted 6+ individuals with activities of daily living, building strong relationships in the process Tailored service to each individual client, fostering independence and self-sufficiency when possible Directed patient appointment schedules, employing multitasking skills to maximize efficiency Additional ExperienceBlue Cross Blue Shield (BCBS) of Illinois Provider Representative Core CompetenciesProject Management, Employee Leadership, Business Administration, Problem-Solving, Team Collaboration, Data Analysis, Technology Proficiency, Microsoft Office Suite, Bookkeeping, Prioritization, Written & Verbal Communication, Relationship Building, Data Analysis, Interpersonal Skills, Adaptability, Positive Attitude EducationUniversity of Phoenix, Business Administration