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Click here or scroll down to respond to this candidateCandidate's Name 225 S Johnston Avenue, Hamilton, NJ 08609 EMAIL AVAILABLE PHONE NUMBER AVAILABLEObjective To obtain a meaningful position in Social and Human Services to aid those in need the most.EducationTCI College of Tech New YorkAssociates of Applied Science Dec 2014Major: Human ServicesACE Business School Apr 2005Associates of Applied ScienceMajor: Secretarial ScienceSkillsHuman ServicesHuman Services-Child Psych, Individual Counseling Adult & Children, Substance Abuse-Addiction, Group Dynamics, Geriatrics, Home Health Aide, Psychometrics, CPR/First Aid, CDL Class C, Life, Health, & Annuities Insurance License AgentSoftwareSPSS Statistics, Microsoft Access, Outlook, Excel, Word, PowerPoint, Lotus Notes, Microsoft Office, DHS CARES, HOME, & CAP, Foodhold Care ManagementOffice ManagementElectronic Health Records, Type 60 wpm, 10 Key Calculator, Transcription, DictationExperienceMidway Living, Inc.DHS Case Manager -Families - 42.5 hrs/wk 08/23-PresentProvide comprehensive services to individual clients and families residing in cluster apartments, which includes assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groupsCoordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing Manages a caseload of families and children residing in the shelter.Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP) Service PlanResponsible for intakes and assessments for families referred to the shelter by DHSConduct home visits at least twice a week to meet and discuss residents Independent Living PlansConduct bi-weekly progress meetings with residents to assess progressProvide crisis intervention and short-term individual counselingProvides information and counsel families on services and planning to move into permanent housingAdvocate on behalf of clients for public assistance and entitlements with city agenciesCase management, preparation of case records, prepare monthly and quarterly statistical reportsMediate for internal conflicts in the living quarters Facilitate groups and conducts of educational presentations for communitiesProvide updates as appropriate and assist clients in reporting any challenges to moving to permanent housingServe as an advocate and liaison between the family and various agencies, such as HRA and ACSMaintain routine administrative responsibilities to include the preparation of correspondence, maintain files, mail, emails, and telephone callsSamaritan DayTop Village, Inc.DHS Case Manager - Single Adult Women - 40hrs/wk 10/22-8/2023Responsible for aiding clients requiring social service assistance; In collaboration with the clients interview and evaluate clients and formulate Independent Living Plans.Locate and make use of local appropriate community resources for clients; and relocate clients to permanent housing.Establishes professional relationships with clients and engage them in permanency services.Review all documentation establishing clients eligibility for program and pre-screen for nonshelter alternatives.Create and maintain clients files;conduct initial intake and psychosocial assessment of clients needs and periodic reassessments.Collaborates with clients prepares initial and periodic revisions of independent living plans including short term and long term clients goals.Assist clients in obtaining their goals by referring them to permanent housing opportunities, identifying and locating community resources for clients and by making referrals to appropriate services.Work with clients to break through barriers to clients goals, assist clients in advocating for themselves and in moving towards self-sufficiency.Monitors clients progress towards their goals via regularly scheduled contact and document via progress notes.Follow up with clients and with referral organizations regarding clients contact and progress with organization.Generate and Provide weekly reportsACMH, Inc.Health Navigator/Care Coordinator - 40hrs/wk 02/22-10/2022Responsible for the assessment and engagement of clients around health and wellness and the development of a comprehensive care plan.Develops rapport with clients in order to engage them in improving their health and wellness.Administers standardized health and psychosocial risk screenings according to Health Home protocols and timeframes.Utilizes health screenings to identify interventions and develop a comprehensive care planCollaborates with members of the care team to identify needs and develop a plan to help client achieve optimal health outcomes.Implements tasks outlined on the care plan and ensures follow up and continuity of care between client interactions.Regularly reviews and updates the care plan to correspond with services being provided.Documents all interventions and attempted contacts in the EHR in accordance with program standards.Works in collaboration with care providers to address Gaps in CareAssesses domiciled clients living conditions by conducting home visitsWorks with family members and other collaterals of the clients choice to facilitate planning and delivery of careProvides comprehensive transitional care following hospitalization events in accordance with ACMH Critical Time Intervention (CTI) Protocols.Reviews new information and complex cases with PCP and multidisciplinary team and incorporates recommendations into the care plan.Facilitates care delivery by scheduling appointments, obtaining necessary information, and arranging transportation.Utilizes evidenced based practices, such as motivational interviewing, to empower clients to grow and attain goals.Embraces the team model by collaborating with members of the team and providing support as neededIdentifies community resources and makes referrals as needed.Supports client goals and serves as an advocate on clients behalfAdministers CSD funds (Client Service Dollars) and submits required documentationRegularly participates in team meetings and weekly clinical conferenceAttends in-service training as requestedThe Doe Fund, NYDHS Adult Parolees Case Manager 35hrs/wk 04/16-2/2022*Manages a Caseload of thirty-five plus clients Coordinates access to services, benefits and recovery-based supports Assist clients with goal setting and self-development Conducts groups on various topics Presents information to prospective clients Maintain current, accurate, and complete timely documentation of progress in individual client records Provides crisis intervention Provides information to referral sourcesSwissport USA, JFK AirportPassenger Service Agent - 30hrs/wk 05/15-12/15Responded to passenger enquiries and aided passengers as in when required Administered ticket sales via cash/cards, assisted customers at the check-in gate, & monitors baggage areas Boarded and disembarked passengers on and from aircrafts Announced public announcements over a tannoy system Escorted small children, elderly and disabled passengers onto flightsWomen in Need, NYDHS Residential Aid - 35hrs/wk 08/11-12/12Enforced rules and regulations to ensure the smooth and orderly operation of dormitory programsMonitored children and adults to maintain an orderly programMade regular rounds to ensure that residents and areas were safe and secureCommunicated with other staff to resolve problems with individualsControlled access of facility entrances of visitors and residentsAccounted for census reports of head-count of residentsAegis Communications Group, NYLicensed Health Agent - 35.5hrs/wk 09/10-03/12Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaintsKept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions takenResolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting billsCompleted contract forms, prepare change of address records, or issue service discontinuance orders, using computersExpress Professional Employment, VALab Technician - 35hrs/wk 07/0907/10Inspected, tested, or measured materials, products, installations, or work for conformance to specificationsMeasured dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometersRecorded inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or gradedMarked items with details such as grade or acceptance-rejection statusDiscarded or rejected products, materials, or equipment not meeting specificationsCollected or select samples for testing or for use as modelsCaliper Incorporated, VAAdministrative Assistant 35hrs/wk 07/06-11/09Used computers for various applications, such as database management or word processingCreated, maintain, and enter information into databasesSet up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other materialMaintained scheduling and event calendarsCompleted forms in accordance with company proceduresScheduled and confirmed appointments for clients, customers, or supervisorsMetropolitan Council on Jewish Poverty, NYDHS Housing Specialist - 35hrs/wk 03/03-05/06Interviewed HRA benefit recipients at specified intervals to certify their eligibility for continuing benefitsInterpreted and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rightsCompiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility statusInterviewed and investigated applicants for public assistance to gather information pertinent to their application, escorted clients on housing interviews and attended DHS mandatory meetings |
