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Click here or scroll down to respond to this candidateCandidate's Name
(804) 370-0412 EMAIL AVAILABLE Richmond, VA https://LINKEDIN LINK AVAILABLE ProfileI have developed strong interpersonal and problem-solving skills that are essential in any dynamic work environment. My journey in the retail sector has honed my ability to adapt to rapidly changing situations and leverage technology to enhance customer satisfaction and operational efficiency.I am currently passionate about transitioning my career towards the information technology sector. I am particularly interested in roles that allow me to blend my background in customer service with my enthusiasm for IT, aiming to contribute to innovative, tech- driven solutions. As I continue to expand my knowledge and skills in this field, I am eager to bring my expertise in client engagement and process optimization to the tech industry.Professional ExperienceGuest Service Associate, TargetEfficient customer engagementTeam member training on the POS, policies, and procedures. 10/2017 presentMaintained a professional demeanor and upheld best practices Cashier, WalmartEfficient customer engagementTeam member training on the POS, policies, and procedures. 01/2015 02/2016Maintained a professional demeanor and upheld best practices Warehouse Associate, Amazon WarehouseEfficiently handled merchandise, preparing and packing boxes for shipment.Utilized computer systems to ensure accuracy in order fulfillment and packaging. 11/2012 02/2013Collaborated effectively with a team to meet delivery deadlines and maintain high-quality standards.EducationDesktop Support Certification, Brightpoint Community College Cloud Foundations, AWS AcademySkillsCustomer Relations Communication, Time Management, Prioritization, Listening with intent, De-escalation, Team Work POS Training, Customer Relations, Accountability, Integrity, Operating Systems Apple, Linux, Microsoft OS, Microsoft Platform Microsoft Word, Excel, Sharepoint, Power Point |
