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ObjectiveHighly motivated, work well with both a team and independently. Excellent interpersonal skills, can relate well with people from diverse backgrounds and cultures. Able to remain focused under pressure, with excellent organization and record keeping skills.ExperienceTax Professional/Manager: Amazing Tax Service, Ypsilanti MI November 2008 - CurrentPrepare personal and small business income tax returns for current and previous years.Specialize in excellent customer service by giving clients helpful information for future filing and financial planning.Seek out optimal tax-deductible options for each client.Evaluate accounting requirements during discovery meetings with potential clients.Complete monthly, quarterly, and annual bank reconciliations for clients.Helped to establish an effective marketing team to maximize company profits.Proactively network and market business to develop customer base and increase small business clientele.Forklift Driver: Fauerica - Saline, MI May 2013  December 2016Responsible for operating a forklift to move, locate, relocate, stack and count merchandise.Accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker duties.Unload inbound shipments safely and move products to storage locations.Pull and prepare products for shipments, ensuring that the exact number and type of product is loaded and shipped.Perform picking duties in an efficient manner that meets customer standards.Owner: Amazing Cleaning Service, Ypsilanti MI June 2012  June 2014Professional cleaning service offering a wide range of service and solutions for commercial and residential properties.Provide high quality service for each individual client.Office Assistant: Cutrissas Infinitive Salon, Ypsilanti MI January 2007  December 2008Answer phone calls in a timely manner.Answer customer inquiries and take messages.Make schedules and appointments for hair stylists.Call to confirm appointments with clients.Clean and maintain the lobby and waiting area.Provide excellent customer service to clients visiting the salon.Assisted with the opening and closing of the salon.Ordered supplies and products as needed.Entered customer information into the computer system.Lineman/Assembly: Ford Motor Company, Wayne MI March 1994 - June 2006Worked in the inspection department, checking for leaks, squeaks, and rattles on trucks.Conducted rod tests on trucks.Responsible for loading trucks onto trailers.Worked in Quality Control making sure trucks were ready to ship.Worked in the Final Detail department ensuring trucks had all outside components.EducationYpsilanti High School  Ypsilanti, MIBusiness Administration Courses: Wayne Community College  Belleville, MISkillsMicrosoft OfficeMicrosoft WindowsOffice ProceduresPrepare TaxesFiling/EditingCustomer Service SkillsSalesVolunteer ExperienceGeneral Member/Volunteer: Ypsilanti Area Jaycees, Ypsilanti MIAssisting in bringing the Kelly Miller Circus to Parkridge of Ypsilanti, MI by promoting, advertising, and selling tickets. Also coordinated with other organizations to help raise funds to purchase tickets for low-income families.Participated and provided service for some of the Jaycees signature projects such as Beautiful Babies, The Celtic Festival in Saline, MI and the Fourth of July Parade.Attended general membership meetings and supported several of the other members projects.