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Click here or scroll down to respond to this candidateSummaryHighly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.SkillsAccount ManagementCross-Functional Collaboration and TeamworkTraining & CoachingAdministrative CoordinatorWritten & Verbal CommunicationTime ManagementData EntryConcurRecords ManagementLitigation SupportAttorney SupportDatabase ResearchCivil LawClient CommunicationDocument PreparationFile and Records ManagementProofreadingOffice AdministrationNegotiationFile OrganizationMS Office: Excel, MS Word, Outlook, Apple Mac, CONCUR government Travel systemsNewRez systems: XDoc, Epic Management Systems, Insight, Closer PipelineMcDonnell and Associates Law Firm system: Client Management System (CMS)SalesForceV-Look upPivot TablesCRMPayroll, ADP, Kronos, TimekeepingAdobeMS TeamsRing CentralAdministrative AssistanceExperience10/2023 - CurrentParalegal, Litigation, Clarke Law Firm, McDonough, GaHandled sensitive and proprietary information with discretion and confidentialityPrepared legal documents and filed them in courtProvided administrative support to the Legal Department by preparing correspondence, organizing files, conducting research and maintaining databasesDrafted and reviewed documents related to legal proceedingsMonitored deadlines associated with filing dates or responses due from opposing partiesMaintained contact with clients to ensure that all deadlines were met throughout the legal process.Drafted correspondence to clients and other attorneys.Advised clients on procedural matters related to their cases01/2022 - 10/2023Workers Compensation Paralegal, Bader-Scott Injury Law Firm, AtlantaReviews Claims Documents and Conducts Follow-Up with Medical Service Providers as requiredIdentifies errors in claimant's payroll information or medical treatmentSchedule and advise the Worker's Compensation Supervisor of any discrepancies notedAnswer telephone inquiries and provide informationMaintained detailed filing system containing confidential employee claims information, medical records, correspondence, and specialized reports; ensures that all supporting documentation were filed and maintained in accordance with applicable federal and state guidelinesProvides administrative support to Workers' Compensation legal staffFiles claims through ICMS systems; Filevine.11/2020 - 11/2021Wholesale Closer Remote, NewRez, Fort WashingtonResponsible for assembling, preparing, reviewing, and verifying documents for loan closing, while ensuring all applicable state, federal, and regulatory requirements are metPrepared and reviewed loan closing packages and instructionsReviewed closing disclosures for accuracy and completenessCoordinated with Title Company for setting up the closing scheduleMonitored closing and fundingMet performance requirement for volume, quality, and timelinessMaintained and updated all files and filing systems.09/2018 - 01/2021Title Intake Specialist, McDonnell and Associates Law Firm, AtlantaWorked closely with multiple attorneys to review closing packages and scheduleInvestigated all clients closing packages to ensure completion and accuracyReconciled and assigned the client's information with the correct closing package in CMS (Client Management System)Coordinated with assigned Attorneys for scheduling closing date and time with clientsPerformed paralegal administrative duties to include, but limited to answering phone calls, office supplies and equipment inventoryPerform administrative support functions in connection with various committees and senior leadershipCoordinate maintenance of conference room, equipment, furniture, upgrades, etc.04/2016 - 03/2020Applicant Services Specialist Individual Assistance Cadre, Federal Emergency Management Agency, AtlantaInput data of personal information for disaster victims to receive governmental financial and housing assistancePrepared comprehensive travel arrangements through CONCUR system for travelers, personal appearances, FEMA personnelFacilitate all logistical arrangements for travel by preparing travel request/order and itineraries according to government travel regulations and reconciling travel vouchers, from coordinating conference attendanceKnowledge of laws based on each state's FEMA guidelines; DTA responder tracking for national travel informationDeployment based on natural disasters in various citiesAnswer telephones, take messages and triage calls.06/2017 - 11/2018Administrative File Clerk, Veteran's Administration, Forest Park, GAMaintained confidential files for veterans through correspondence of visits to AdministrationFiles were reviewed and filed according to documents received from vetsAll files had to be filed according to VA filing system, accuracy and time date recorded filedFiles consisted of medical records, photos of war, personal photos, and education and just in visit correspondence letters of request filed in veteran's file of confidentialityDocumentation scanned and filed into VA filing system.Organized and filed documents according to established procedures.Scanned documents into electronic database system for archiving purposes.Audited existing files to ensure accuracy of information on a regular basis.Handled confidential material with discretion in accordance with company regulations.10/1996 - 12/2016Facility Retail Manager / Shipping Agent / Courier, Federal Express Corporation - FedEx Office, AtlantaHandled daily operations / ensured staff coverage / machine operationsMaintain budget; human resources; sales / promotions / payrollConduct timekeeping, follow up with time and attendancePerform administrative tasks; maintained records; handled personnel issuesInterview prospective employees for the FedEx retail storePossess advanced supervisory and customer service skills necessary to work with a diverse customer baseAddress Inquiries tactfully based on operations, personnel and policiesEnsure all customer service principles were applied in all communication with staff, customers and stakeholdersIncludes all phone calls and emailsMaintained facility, inventory, supplies and equipment.Created weekly schedules for store employees according to labor laws and budget constraints.Maintained cleanliness standards throughout the store by delegating tasks to staff members.Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.Education and Training09/2008Associate in Dental HygieneAdvanced Career Training, Morrow, GA06/2006Business Administration Certification in Business AdministrationSandford Business of Atlanta, Atlanta, GAYvonne EllerbePHONE NUMBER AVAILABLE EMAIL AVAILABLE Covington, GA 30016 |
