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CCaraCrowleyPHONE NUMBER AVAILABLEEMAIL AVAILABLEu.eduBlue Island, IL 60406SUMMARYEnthusiastic liberal arts professional and multi-tasker driven to educate others and promote organization and individual productivity through the continued use of technology. Focused curator effective at prioritizing tasks, maintaining collections and locating hard-to-find materials. Meticulous team leader seeking to leverage background into a Curator, Counselor or Direct Services Professional with a progressive organization.SKILLSLiterary knowledgeSkilled researcherStock and packages receiptCataloging of materialsEXPERIENCELibrary AssistantBlue Island, ILBlue Island Public Library/ Oct 2017 to CurrentAssisted patrons in regards to library's computer system and gave instructions for logging onto Internet.Greeted patrons upon entrance to library and offered assistance with any needs or issues. Answered patrons' questions and assisted in finding materials requested. Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.Used library and scholarly databases to locate reliable resources. Returned books to circulation by placing on proper shelves. Sorted books, publications and other items according to established procedures. Circulation Desk AssistantChicago, IllinoisSaint Xavier University/ Jul 2019 to CurrentSet up inter-library loans for books unavailable at base library. Answered customer questions about library policies and procedures. Collected fines for late and lost books.Assisted patrons in signing up for library cards and checking out books. Rescheduled books as people finished using materials. Kept watchful eye on front desk at all times to encourage protected library environment. Greeted patrons upon entrance to library and offered assistance with any needs or issues. Developed strong understanding of cataloging books and other materials through various methods.Maintained a strong knowledge of current university and housing policies, delivering consistent enforcement through "I-Share".Supportive Living AssistantArlington Heights, ILClearbrook/ Dec 2008 to Mar 2021Helped clients with personal needs from exercise to bathing and personal grooming. Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness. Documented client progress in charts and logbooks. Maintained clean and well-organized environment to promote client happiness and safety. ReceptionistBlue Island, IllinoisH&R Block/ Dec 2018 to May 2019Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.Answered and directed incoming calls using multi-line telephone system. Greeted visitors, assessed needs and directed to appropriate personnel. Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules. Prepared, compiled and filed documents as well as reports presented to various parties. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.Maintained daily calendars, set appointments with clients and planned daily office events. Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.EDUCATION AND TRAININGBachelor of Arts: PsychologySaint Xavier University May 2016Chicago