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Click here or scroll down to respond to this candidateCandidate's Name
Administrative Specialist and Marketing AssistantEMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Profile Ewing, NJ 08638Creative professional with experience in devising and executing successful online marketing strategies. Proficient in SEO, PPC, social media, and email marketing. Adept at analyzing data to optimize campaigns, increase ROI, and drive traffic. Skilled in research, content planning, and crafting compelling narratives. Known for developing compelling and effective ad copy, product descriptions, and web content. Proven success in building brand presence through compelling, informative, and visually appealing content.Areas of ExpertiseProject ManagementSEO OptimizationContent Strategy & MarketingPay-Per-Click AdvertisingBrand Voice DevelopmentMultiplatform Digital MarketingEditorial WriterEmail MarketingBrand StorytellingCalendar ManagementDigital Advertising CampaignsCustomer Journey MappingContent CreatorCommunity EngagementInfluencer CollaborationMarketing AutomationAudience EngagementConversion OptimizationProfessional ExperienceL.E.AD. Law Enforcement Against Drugs and Violence, Location 2022 PresentAdministrative Assistant to Marketing and AdvertisingManage daily administrative operations of marketing and advertising department, including handling correspondence, scheduling, and document management. Prepare, edit, and proofread wide range of documents, reports, and presentations. Oversee EVP's busy schedule, including scheduling meetings, appointments, and travel arrangements. Conduct in-depth research to identify trending topics and compiled relevant content to captivate readers. Update, edit, and maintain Social Media Calendar to schedule and optimize content dissemination. Collaborate in development, evolution, and maintenance of LEAD's Style Guide.Designed, created, and edited the "Lead with Leo" newsletter to promote organizational awareness, engage supporters, and tell unique story.Utilized Canva Pro to create visual identity for marketing materials, ensuring consistent brand image.Created visually appealing graphics for social media calendar, capturing attention of sponsors and supporters.Employed compelling design techniques to foster online engagement and promote organization objectives.Acted as primary point of contact between the EVP and internal/external stakeholders, maintaining open and professional lines of communication.Developed and maintained an efficient filing system for marketing and advertising documents, enabling easy access and retrieval of critical information.Cenlar FSB-Ewing, NJ 2018 2022Mortgage Servicing ProfessionalOversaw diverse portfolio of mortgage loans, ensuring compliance with company policies, regulations, and investor guidelines. Provided exceptional customer service by responding to inquiries and resolving borrower issues related to their mortgage accounts. Reviewed and verified loan documents for accuracy and completeness, making necessary corrections to maintain data integrity. Managed various communication channels, including emails, and inbound/outbound calls to maintain open lines of communication with customers and address their needs.Maintained highest level of confidentiality of sensitive data, ensuring strict compliance with privacy regulations.Assisted customers in resolving questions, concerns, and issues related to their mortgage accounts, applying deep knowledge of loan terms and policies to ensure accuracy and clarity.Collaborated with various internal departments, including loan servicing, collections, and underwriting teams, to resolve customer inquiries and facilitate seamless loan servicing processes.Office Team a Robert Half Company, Princeton, NJ 2016 2018Administrative AssistantConducted rigorous quality assurance assessments for various lines of business within NJ Manufacturers' Information technology department, ensuring adherence to industry standards and company guidelines. Contributed to continuous improvement of quality assurance procedures and processes, providing feedback and recommendations to enhance efficiency of operations. Participated in process optimization initiatives, identifying areas for improvement and implementing solutions to enhance productivity and accuracy in document processing.Collaborated with cross-functional teams and departments, including operations, compliance, and IT, to streamline document processing workflows and facilitate effective communication.Implemented efficient document management practices, including categorization, indexing, and retrieval systems, to facilitate quick and accurate access to essential information.MACYS, Langhorne, PA 2014 2015Business ManagerManaged opening and closing procedures, including handling cash drawers and bank deposits for cosmetics counter. Received, recorded, and devised sales plans to consistently surpass daily, weekly, monthly, and annual sales targets. Provided expert guidance to customers, aiding them in selecting products that aligned with their individual needs.Maintained captivating and high-impact product displays throughout store, enhancing visual appeal.Educated customers on range of product/service offerings, ensuring informed and satisfying shopping experience.Kingdom Church, Ewing, NJ 2011 2012Executive Administrative AssistantProvided administrative support to three executives and staff, ensuring efficient daily operations. Managed executives' calendars, scheduled appointments, and coordinated meetings/events, and optimized time management.Coordinated complex travel arrangements, including flights/accommodations for executives and visiting guests.Executed systematic filing systems, optimizing document retrieval and enhancing overall office organization.Assisted in reconciling expenses, tracking financial transactions, and maintaining documentation for reporting.Emily Fisher Charter School, Trenton, NJ 2008 2011Board Liaison Executive Administrative AssistantCreated efficient filing systems and school administration database protocols, enhancing organization of critical documents. Planned travel arrangements for Executive Director and School Board Members, ensuring smooth logistics and cost-effectiveness. Managed Executive Director's daily work schedule, including greeting visitors and responding to telephone and in-person requests for information, optimizing time management and ensuring a professional image for school.Assisted in managing school's budget by tracking expenses, preparing financial reports, and assisting with financial planning in collaboration with Finance department.Coordinated special events, such as board retreats and school presentations, providing logistical support and ensuring their successful execution.EducationBachelor of Arts (BA), Communication StudiesThe College of New JerseyAssociate of Arts (AA), Political and Legal StudiesMercer County Community CollegeLicenses & CertificationsDigital Marketing Certification from Entity Academy |
