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Title Lead Customer Service Representative - Full-time
Target Location US-MI-West Bloomfield
Phone Available with paid plan
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 Detail-oriented finance student with a strong academic background in finance and accounting, seeking to leverage analytical skills and academic knowledge to excel in a Lead CSR/Teller role at Fifth Third Bank.EducationOakland University: Rochester Hills, MI       				                         September Street Address  December 2024                                            Bachelor of Science in Finance3.Street Address  GPA
ExperienceZPLUMBERZ of Auburn Hills: Auburn Hills, MI				                           June 2020 March 2024DispatcherCreated and presented financial reports on marketing and sales revenue, enhancing strategic decision-making.Managed reporting system for the marketing department to streamline operations.Handled accounts receivable collection activities.Lino s Italian Restaurant: Rochester Hills, MI                                                                     October 2017 November 2021SupervisorManaged invoicing using digital software for both in-house service and catering.Provided comprehensive restaurant services including cooking, serving, and dishwashing.Successfully promoted restaurant specials and products, enhancing customer engagement.Supervised kitchen staff ensuring compliance with sanitation regulations.Lake Orion Nursing Home and Rehabilitation Center: Lake Orion, MI                                      June 2016 August 2016VolunteerProvided 50 hours of unpaid service, assisting elderly patients with individual needs.Supported networking efforts within the nonprofit organization.SkillsProficient in Microsoft Office Suite.Moderate knowledge of SPSS, PSPP, and QuickBooks.

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