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Click here or scroll down to respond to this candidateCandidate's Name
An Experienced, Accomplished Business & Human Capital Professional12718 Country Brook Lane, Tampa, FL 33625PHONE NUMBER AVAILABLEEMAIL AVAILABLEHIGHLIGHTS OF QUALIFICATIONSHas ten years of top, diversified experienceStrong background in many areas including student retention, student services administration, management, volunteer management, recruiting, operations, strategic planning, instructional design and technology, staff training and development, adult education, program management, seminar and presentation development, and quality customer serviceStrong ability to adapt and lead organizational changeHard working, driven, and dedicated, while highly-experienced in all aspects of daily organizational operationsWell-versed in developing and implementing new programs and processes which ensure that organizations and staff consistently reach their full potentialKnowledge of Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Oracle-PeopleSoft, Lync, WebEx, Internet, Raisers Edge and Learning Management Systems: Blackboard, Angel, and Desire2Learn (D2L)Excellent interpersonal, communication, and people skillsThrives in a busy, fast-paced working environmentPROFESSIONAL EXPERIENCECommunity College of Baltimore County, Catonsville, MarylandCoordinator, Student Retention and Transition ServicesAssume reProactively connect students with departments and college resources to create solutions for at-risk students and those facing academic, personal, and social difficulties.1.Maintain close working relationship with academic advisement leadership to design supportive services and programs for students planning to transfer to a 4-year partner institution.2.Assist students by connecting them to resources, developing action plans to meet their goals, and by helping them navigate complex and challenging situations.3.Maintain information regarding student appointments, alerts, progress surveys, and other necessary information adhering to data integrity standards.4.Works directly with College Life staff to support, guide and empower students through their first year to build the formation for continued success and development of skills necessary to be advocates for themselves.5.Collaborates with faculty, academic advisors, case managers, and others to identify and provide intervention support for students identified through the early alert system.6.Develop personal and collaborative relationships with students by maintaining regular contact through use of multiple communication platforms to provide coaching around academic programs and support to keep students connected with campus resources.7.Leverage data analytics to proactively support students who may be displaying at-risk factors.8.Participate in prospective student recruitment events, pipeline programs, new student orientation sessions, staff meetings, and student community engagement events.9.Assumes responsibility for executing intentional and evidence-based programs, policies, and procedures to support student success and retention.10.Contribute to a culture of degree completion prior to transfer.Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.ST. PETERSBURG COLLEGE, Tarpon Spring, FloridaCoordinator and Academic Advising (Retention) (April 2015- March 2023)Responsible for managing all operations for Career & Academic Advising Center, develops and implements effective retention programs, leads early outreach plans to enhance persistence and completion of students, coordinates services with other departments and outside agencies, supervises more than 20 employees at any given time, manages student caseloads, develops and evaluates student services within the department, coaches staff and provides one on one talent mapping, develop marketing and promotion strategies, interviews and evaluates employees, resolves student complaints, and manages medium to large projects independently while balancing daily required tasksFirst Chair on the campus Retention Committee leading faculty and staff in student retention initiativesMember of the Tarpon Springs Campus Leadership Council with Provost, Associate Provost and Academic DeansProvide trainings for staff on various subject matter to include college policies, procedures and initiativesST. PETERSBURG COLLEGE, Tarpon Springs, FloridaCounselor (May 2012- April 2015)Responsible for student career and academic advising, evaluating transcripts (high school, transfer, military, etc.), manage student retention caseload, providing course information and qualifying requirements, student recruitment, monitoring student academic progress, organizing workshops and events regarding educational resources, leading retention team on student retention initiatives, interviews and manages student assistants, provides quality customer service, initiates and implements process improvement, utilizes Oracle-PeopleSoft to perform daily work functions, facilitates excellent presentations for individuals or groupsOrganized campus wide events for students to include: event planning, managing committees and vendorsServed as lead advisor for student retention focusing on campus persistence and early outreach to at-risk studentsJUNIOR ACHIEVEMENT OF WEST CENTRAL FLORIDA, Tampa, FloridaProgram Coordinator (January 2009- November 2010)Responsible for overseeing daily K-12 program operations, staff training and development, workflow coordination for volunteers/interns, volunteer recruitment and training, prepared students for internships and job placement, communicated with employers regarding student performance, coordinating work-readiness workshops, researching and preparing grants, marketing and promotional work, managing job fair registrations, and managing materials for training to include: manuals and job aidsManaged day to day program operations which ran smoothly and efficiently, and provided a myriad of services, including work and internship programs which met with strong resultsSuccessfully recruited schools, teachers, after-school partners, and high school students for programs, as well as various community-based resourcesUNIVERSITY OF SOUTH FLORIDA (College Reach-Out Program), Tampa, FloridaStudent Services Officer (May 2005-August 2008)Responsible for counseling with students, assisting students in developing educational plans and goals, providing financial aid information, delivering specialized student workshops, supervising and coordinating college tours and informational field trips, organizing individual and group meetings (with students and parents), and building student and faculty relationshipsWorked with high school students interested in secondary education, and assisted students with admissions, financial assistance, dual enrollment, test-taking skills, college preparation, and vocational and technical trainingWorked with at risk and diverse student populationEDUCATIONUNIVERSITY OF SOUTH FLORIDA, Tampa, FloridaMasters of Public Administration, 2011UNIVERSITY OF SOUTH FLORIDA, Tampa, FloridaBachelor of Science in Political Science, 2008MEMBERSHIPS & AFFILIATIONSCareer Development FacilitatorMember, Alpha Phi Alpha, Fraternity, INCMember, The American Society of Public AdministrationLeadership for Life, St. Petersburg College (Tarpon Spring Campus) |
