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Title Customer Service Loan Processing
Target Location US-NY-Manhattan
Email Available with paid plan
Phone Available with paid plan
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Bronxville, NY PHONE NUMBER AVAILABLE EMAIL AVAILABLEDedicated and results-driven Loan Processing Executive offering 2+ years of experience and a proven history of meticulously reviewing applications and financial documents for accuracy and compliance while providing exceptional customer service and ensuring seamless loan processing. Leveraging a strong background in document management and communication to facilitate smooth transaction processes in partnership with attorneys, stakeholders, and borrowers. Expertise includes conducting comprehensive reviews of contracts, titles, and appraisals. Excel in utilizing CRM software and lender portals for efficient application submission, along with proficiency in pipeline management and a commitment to detail-oriented processing. Customer Service l office Admin l Application Review Mortgage Origination Document Verification Credit Analysis Compliance Management Financial Statement Analysis Communication Skills Loan File Organization Regulatory Knowledge Attention to Detail Problem-Solving Time ManagementRecord Docs Reviewer/Office Assistant/Admin Assistant (Temporary) March 2023 - Aug 2023 New York Community Bank Hicksville, NYManaged and organized important documents and records, assisted in administrative tasks such as data entry, filing, and document retrieval to support efficient office operations, and facilitated communication within the office.Conducted comprehensive phone-based interactions with clients, attorneys, and stakeholders, managing both inbound and outbound calls, while also utilizing fax and file scanning procedures to streamline document handling.Examined and evaluated contracts, titles, and appraisals, ensuring precision in all financial transactions and collaborating effectively with legal professionals and involved parties.Assessed and verified recorded documents for accuracy and completeness, maintaining a meticulous approach to document management.Implemented efficient document scanning processes, including the creation of cover sheets to guarantee data integrity and organization.Managed a dynamic Excel worksheet tracking multiple loans, consistently updating critical information such as recording and receipt dates.Utilized title policies to retrieve underlying mortgages and notes, contributing to the seamless processing of financial transactions.Proficiently utilized tools such as Nautilus, Repair & Escrow, Acris, UCC1 Finder, Google, Excel worksheets, and Microsoft applications to facilitate document processing and workflow management.Demonstrated expertise in reviewing various financial documents, including Assumption/Modification, Mortgages, Assignments of Mortgage, UCC1-UCC3 filings, Subordinations, Substitute Mortgages, Severance/Splitter Agreements, and Title Policies, ensuring compliance and accuracy in all financial dealings. Loan Processor/Admin Assistant Nov 2022 - Feb 2023 Real Solution Huntington, NYManaged and organized loan application documentation, guided applicants through the loan process, and prepared and processed loan files for underwriting. Maintained comprehensive records, updated databases, and generated reports that supported loan portfolio management and administrative tasks.Managed high-volume inbound and outbound calls, streamlined document handling by efficiently sending faxes, and organized files through meticulous scanning and systematic storage in shared folders.Conducted comprehensive reviews of contracts, titles, and appraisals, fostering effective communication with attorneys and stakeholders to facilitate smooth transaction processes.Generated and meticulously prepared mortgage applications with precise attention to detail.Established and maintained client contacts, orchestrating seamless communication and information flow.Orchestrated and managed financial deals, ensuring all necessary documentation was complete and accurate.Facilitated the application submission process by preparing comprehensive packages with bank statements and collaborated closely with selected lenders.Proficiently utilized CRM software to streamline client management and enhance workflow efficiency. EXECUTIVE STRENGTHSPROFESSIONAL EXPERIENCECreated and submitted new mortgage applications through lender portals, expediting the approval process.Assessed credit reports and bank statements to ensure clients met lending criteria, identifying any recent fundings or open Merchant Cash Advances (MCA) that could impact loan eligibility. Loan Processor Jun 2022 - Nov 2022National Student Debt Forgiveness Hauppauge, NYAnalyzed and processed student loan applications provided guidance and assistance throughout the loan application, and maintained accurate and organized records of loan applications and correspondence.Evaluated incoming loan applications with precision, ensuring thorough scrutiny for accuracy and completeness.Initiated the client onboarding process by dispatching personalized welcome letters, promptly requesting essential documentation for seamless loan application processing.Addressed client inquiries and issues promptly, delivering exceptional customer service and fostering trust and satisfaction.Implemented rigorous daily and weekly pipeline management techniques, proactively identifying pending items within loan applications, and engaging with borrowers to guarantee a streamlined and efficient closing process. Senior Loan Processor Sept 2021 - Jun 2022Silver Lining Funding Ronkonkoma, NYManaged and coordinated the end-to-end loan processing workflow. Led a team of loan processors, providing leadership, guidance, and training. Reviewed to verify and expedite loan approvals.Diligently assessed mortgage applications for accuracy and completeness, specializing in NON-QM, Conventional, and FHA purchases and refinances.Managed a high volume of communications, including answering inbound and outbound calls, sending faxes, and proficiently scanning and organizing files into a shared folder.Utilized DU/LP systems and liaised with credit bureaus to obtain supplements, tax transcripts, and gap credit reports as needed.Fostered direct communication channels with borrowers, underwriters, investor account managers, closers, and Lock Desk, expediting the loan processing workflow.Efficiently reviewed conditional approvals and promptly addressed requested items to ensure timely and hassle-free closings.Lauren BaileyJune 2021-Aug 2021-ContractDrafting DeedsSending Deeds to County to get RecordedLooking up Parcel# on Data Tree/MymapSubmitting Deeds on CSC to be recorded Electronically.Reading TitlesSetting up closing dates if its Remote or in personGetting Deeds NotarizedWorking with the counties regarding forms and FeesDetail oriented with paperwork, Proof reading.Reading Contracts, Wills, Death CertificatesWolters Kluwer Lien Solutions. /Motor vehicleFeb 3rd, 2020-March 29, 2021Customer Service Lien Solutions. I was responsible forLien AddsOrdering Duplicate TitlesReviewing orders, scrubbing paperworkSpeaking with the Jurisdiction of every state regard RegulationsReviewing Estimatesfilling out forms for every state regarding Lien adds and Duplicate ordersSpeaking with every client via email or telephone.Requesting checks for every orderEvery order was different some was a two-step order meaning some states with allow you to order a Duplicate and a lien add in one step while others you must order one at a time General Electric Schenectady -NYContract PositionSeptember 30th-December 23, 2019Pension Analyst-People OperationsAuditing Early Pension Docs.Working on the following systems:Peoplesoft-updating the Birth date,updating address, Divorce/Single. Divorce Decrees, Notories. Clearing paperwork that were needed. PeopleSoft has many diferent Tabs that allows you to update the Employees present situation or future requests. There are many Events that we need to follow which tell us what is needed in order for us to complete the process of a file.) for example 230 means that something needs to be updated or there is document missing,1100 means that a spousel consent is needed etc..Service Cloud- allows me to share Documents with my Coworkers. Loan Officer Assistant/was laid offMovement Mortgage - Latham, NYNovember 2017 to February 2019Latham NY- November 2017-February 2019 Scrub files Review credit docs Calculate income such as 1040's, W2, pay stubs, Social Security, Pension, Self Employed. Review assets, Liquid, and investments. Submit loans to DU/LP Updated One Note daily. Order Appraisals, Titles, Initial Disclosures Communicate with the client regarding the items missing initially to the commitment and through all the process of the Mortgage.Mortgage Loan Processor/I left it wasnt the right fit for me. New Jersey Mortgage - Cranford, NJJune 2016 to February 2017WORK EXPERIENCE Process frontline conventional and FHA loans Experience with FANNIE MAE/DU and FREDDIE MAC/LP Reviewed docs such as bank statements, income docs including w2, paystubs, 1040's which Includes the following Schedules for Self-Employed client, S corps, 1120's, K1, and Schedule E. Also Review the pension and SS. Review titles Work with clients to assist them in each way Worked directly with the UW and management of loans need to be pushed and cleared Properties, 1-4, Condo, co-op, Prepare docs right away Obtain the HOA MASTER POLICY, CONDO QUESTIONNAIRE, HO6. Familiar with TRID requirements.Mortgage Processor/the location of the job changed it was too many miles to travel one way. United Mortgage Corp - Melville, NYAugust 2012 to April 2016 Process frontline conventional, FHA and VA loans Experience with FANNIE MAE/DU and FREDDIE MAC/LP Reviewed docs such as bank statements, income docs including w2, paystubs, 1040'swhich Includes the following schedules for SE client, S Corp, 1120's, K1, schedule E. Also Review the pension and SS, and the URE. Review titles Assisted loan officers with the retail and broker side to ensure that compliance was in order. Work with clients to assist them in each way Worked directly with the UW and management of loans need to be pushed and cleared Properties, 1-4, condo, co-op, PUDS Obtain the HOA MASTER POLICY, CONDO QUESTIONNAIRE, HO6. Familiar with TRID requirements. Mortgage World - Astoria, NY September 2011 to July 2012 Mortgage Processor Process Frontline Conventional, FHA and VA Mortgage loans Experience with BYTE, ENCOMPASS, CALYX POINT. Experience with FANNIE MAE/DU and FREDDIE MAC/LP Reviewed docs such as bank accounts, income docs including w2, 1099, 1040's, pay stubs, All 1040 schedules, especially for a self-Employed, or a renter. Also reviewed pension and Social security. FHA CONNECTIONS, log in the appraisal Properties, 1-4, Condo, Co-op, PUDS on PUDS, CONDO, CO-OP Obtain HOA MASTER POLICY, CONDO QUESTIONNAIRE, HO6 20* of value. Review titles Assisted loan officers with the retail and broker side to ensure that compliance was in order. Work with brokers to assist them in each way Worked directly with the UW and management of loans need to be pushed and cleared Systems/ Encompass 360, PCL, Cylix.Long Beach High1996EDUCATION

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