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Title Customer Service Entry-Level
Target Location US-TX-Fort Worth
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JOCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Fort Worth, TX Street Address
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Reporting and CorrespondenceCollection ActionsBasic MathematicsRelationship BuildingCustomer ServiceLease RenewalsSales TechniquesApplication managementBusiness processes and proceduresBackground Check ProcessLeasing Terms and SpecicationsResident assistanceClear CommunicationSales and marketing aptitudeProperty MaintenanceLease AgreementsOrganized MindsetCreative Problem-SolvingLease le auditsMaintenance RequestsResident Retention ProgramsProperty InspectionsTraining and mentoringProperty ToursAdministrative SupportProperty MarketingPhone and Email EtiquetteProperty amenitiesFile ManagementApplication processingChild Nutrition specialists Fort Worth, TXKeller ISD08/2023 - CurrentAssist to prepare/cook quality food according to a planned menu of tested, uniform recipes following the HACCP Principles for food safety. Serve food according to meal schedules, departmental policies, and procedures.Store and handle food items and supplies safely and according to established procedures.Maintain a clean and organized storage area.Report inferior quality food received or service problems with vendors to supervisor immediately.Recruiter Dallas, TXAmerican Trades Contracting12/2022 - 07/2023Reviewed resumes, conducted phone screens, and managed candidate pipelines.Developed job descriptions and postings to attract qualied applicants. Conducted in-depth interviews with top candidates to assess skills and t. Maintained Applicant Tracking System records of all applicants. Negotiated salaries and other employment terms with successful applicants.Provided feedback to unsuccessful applicants on the status of their applications.Collaborated with hiring managers to understand position requirements. SummarySkillsExperienceTierra Linda Apartments Dallas, TXLeasing Manager12/2015 - 11/2016Conducted market research to identify potential tenants and rental rates. Created leasing contracts, collected rent payments, and maintained tenant records.Ensured compliance with all state and local laws regarding fair housing practices.Assisted in the preparation of marketing materials for vacant units. Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.Coordinated move-in and move-out procedures including inspections and cleaning services.Facilitated communication between tenants and landlord or property management company.Resolved tenant complaints in a timely manner to maintain positive relationships.Developed strategies to increase occupancy levels through eective marketing campaigns.Negotiated lease terms with prospective tenants in accordance with budget parameters.Reviewed applications from prospective tenants; conducted background checks and credit history reviews.Ensured that all paperwork was completed correctly prior to signing leases.Handled evictions when necessary; prepared documents for court proceedings if needed.Maintained accurate nancial records related to rental income and security deposits.Established policies for late fees, pet ownership, smoking regulations. Organized promotional activities such as open houses or special events to attract new renters.Hilton Head Apartment Dallas, TXLeasing Consultant08/2010 - 05/2015Greeted potential tenants and provided information about the property. Conducted tours of available apartments, highlighting features and amenities.Maintained accurate records of prospective renters, applications and leases. Advised on rental policies and procedures to ensure compliance with applicable laws.Prepared lease agreements, collected security deposits and rent payments from tenants.Responded to tenant requests for maintenance services in a timely manner. Provided excellent customer service to all tenants throughout their tenancy period.Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.Processed move-outs by completing nal walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents. Education and TrainingLancaster High School Lancaster, CAHigh School Diploma06/2004

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