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Title General Manager Front Desk
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Supervisor/ Team LeadPhiladelphia, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAssistant General Manager (AGM)EXTENDED STAY AMERICA-Horsham, PAJanuary 2024 to June 2024 Assists the General Manager ("GM") in managing the hotel operations on a day-to-daybasis toensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction Resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management Guest Service RepresentativeExtended Stay Hotels-Horsham, PAJuly 2022 to January 2024Provide front desk services to guests.Processing guest paymentsActing as a information source for various matters HousekeeperExtended Stay Hotels-Horsham, PAJuly 2022 to October 2022 Assisted with cleaning bedrooms, hallways and stairwells Sanitized (area or item rooms bathrooms counters equipment) Direct Care WorkerCare at home homecare-Philadelphia, PAJanuary 2022 to September 2022Assist with ADLs and light housekeeping. Attend appointments as needed. Medication reminders. Security OfficerDelaware Valley Residential Care-Warminster, PADecember 2020 to September 2021Take temperatures of employees entering the facility. Assist with residential needs. Monitor CCTV cameras. Inspect the facility hourly.House ManagerGaudenzia, Inc-Philadelphia, PAOctober 2019 to September 2020Provide hope and encouragement needed for reaching goals for recovery. Assist recovering person to identify his own her own strengths, needs, abilities, and preferences. Attend the treatment team meetings to promote the recovering persons use of self-directed recovery tools. Direct Care StaffCompassionate caretakers-Philadelphia, PAJanuary 2020 to May 2020Helped consumers with Activities of Daily Living. Assisted with housekeeping and errands. Direct Care WorkerSweet Home Primary Care-Philadelphia, PAJuly 2016 to December 2019Travel to consumer home, assist with ADL's, light housekeeping, medication reminders Security AmbassadorSovereign Security-Philadelphia, PASeptember 2019 to October 2019 Provided security at Comcast Center facility Monitored CCTV security cameras Effectively prevented thefts Inspected buildings, equipment, and access points permitting entry Authorized verified contractors for entryLife Skills TrainerWoods Services-Langhorne, PANovember 2017 to September 2019I help work and train individuals with intellectual disabilities and brain injuries. teach clients how to manage everyday tasks to help them gain independence and move forward in life. I work one-on-one or in small groups to help clients with unique challenges develop basic life skills, such as cooking, hygiene, and money skills.Security Officer (Full-time)U.S Security Associates-Jenkintown, PAAugust 2014 to November 2017ResponsibilitiesCheck identification badges as employees enter the building. Look through bags and coolers as they exit. Walk rounds in the parking lot to make sure the facility is secure. AccomplishmentsGood communicationSkills Usedenforcement rules and good communicationDietary AideSt Mary Medical Center-Langhorne, PASeptember 2014 to December 2014Food Prep, serving, assisting with the clean up of dining area if needed SupervisorCentral Parking System-Philadelphia, PAJanuary 2014 to April 2014ResponsibilitiesAssisted customers with parking rates, made bank and drops, flagging cars where to park. AccomplishmentsGood customer serviceSkills UsedCommunication, basic math skillsHome Health Aide (HHA)Total Health HomeCare-Philadelphia, PAFebruary 2013 to December 2013ResponsibilitiesTravel to consumers houses, assist with ADL's, provide light housekeeping and grooming, assist with walkers and wheelchairs, sponge and/or bed baths, also light errands and cooking. AccomplishmentsTo meet the patients, comfort the patients and their families, and educate the patients about next steps to better health and recovery.Skills UsedPatience, time management, interpersonal skillsSupervisor Customer ServiceForman Mills-Philadelphia, PAMarch 2010 to January 2012Handled all returns and exchanges Inventory Worked on cash register and handled credit card machines Provided customer serviceEducationCMA in NursingStar Career Academy - Philadelphia, PA2012 to 2012GED, HHA, CPR in NursingPhiladelphia Job Corps - Philadelphia, PA2010 to 2010Skills Sales Microsoft Office Team Building Customer Service Guest Service Primary Care Experience Caregiving Dietary Aide Experience CCTV Meal Preparation Basic Math Developmental Disabilities Experience Security Medication Administration Cleaning Experience Laundry Addiction counseling Security Customer service Guest services Front desk Cash handling Sales Hospitality Cash register Dietary aide experience Driving Hotel experience Supervising experience Leadership Retail sales Communication skills Management Organizational skills Housekeeping management Night audit Hotel management Microsoft Excel Microsoft Outlook Computer skills Computer literacy Customer service Medical terminology Medical office experienceCertifications and LicensesCPRSmith trainingJuly 2019 to July 2024First Aid CertificationDriver's LicenseAssessmentsTeamwork: Interpersonal skills  CompletedSeptember 2021Responding to challenging team situations at workFull results: CompletedWork motivation  ProficientSeptember 2020Level of motivation and discipline applied toward work Full results: ProficientCustomer service  CompletedSeptember 2020Identifying and resolving common customer issuesFull results: CompletedAdministrative assistant/receptionist  Proficient June 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability  ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation  ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientScheduling  ProficientNovember 2021Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientFront desk agent (hotel)  ProficientAugust 2022Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientAttention to detail  ProficientMarch 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientProtecting patient privacy  ProficientJanuary 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientMedical receptionist skills  ProficientMay 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientFood service: Customer situations  ProficientJune 2024Identifying and addressing customer needs in a food service setting Full results: ProficientSecurity guard skills  ProficientJanuary 2024Assessing risks, enforcing security standards, and handling complaints Full results: ProficientWorkplace safety  CompletedNovember 2020Using safe practices at workFull results: CompletedWork style: Reliability  ProficientJune 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientDelivery driver  ProficientMay 2022Interpreting instructions or signs and solving problems Full results: ProficientHome health aide skills  ProficientSeptember 2020Providing care to patients in a home settingFull results: ProficientCall center customer service  ProficientMarch 2022Demonstrating customer service skills in a call center setting Full results: ProficientMedical terminology  CompletedDecember 2021Understanding and using medical terminologyFull results: CompletedFront desk agent (hotel)  ProficientOctober 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientCooking skills: Basic food preparation  Proficient July 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientSecurity guard skills  ProficientMay 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientSecurity guard skills  ProficientAugust 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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