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Click here or scroll down to respond to this candidateCandidate's Name , LVNStreet Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEducationLicensed Vocational Nurse 1984Los Angeles Valley College of Medical CareersCertificationsIV and Blood Draw CertifiedExperienceClinical Operations Supervisor (July 2018-present)Operations Manager (Jan 2016-June 2018)Cedars Sinai Medical Group, Urgent Care, Beverly Hills & Culver City, CATrain, mentor and motivate UC employees to maintain and maximize productivity and minimize burnoutWork closely with providers to ensure that they maintain a healthy work-life balanceCreate monthly staff work schedules to ensure proper coveragesBuild upon established practices to improve performance and reduce costProvide on-call coverage for 2 other Urgent Care sitesOversee Materials Management departmentAssist in coverage (e.g., rooming, vitals, meds, blood draws and any other needs within my scope of practice)Work closely with Risk and Quality departments regarding any patient complaints and Occurrence ReportsAnalyze monthly financial reports for appropriate actionComplete and submit timecards for all staff on a bi-weekly basisWrite and present annual staff reviewsAs Operations Manager, acted as Point-person in the opening of a new Family Practice Office in Culver CityAs Operations Manager, interviewed and hired both clinical and administrative staffOperations Manager/Pediatric Nurse (Jan 2009 to Jan 2016)Licensed Vocational Nurse (June 1986 to Jan 2009)Lakeside Community Healthcare, Pediatric & Specialty Departments, CAManaged several specialties at various times including Internal Medicine, Pediatrics, Podiatry, Dermatology, OB/GYN, Minor Surgery and Rheumatology and briefly in OncologyOversaw the administrative and operational workflows for the medical officeManaged 40 clinical and support staff in patient care activitiesTrained new staff on quality control procedures.Coordinated Quality Improvement Activities to identify opportunities for improvementDocumented patient information obtained from interviewsPerformed basic physical assessments of newborns and infants based on physician guidance and protocolsMaintained all confidential personnel files, licenses and CPR compliance recordsAssisted in the recruitment of physicians, nurse practitioners and physician assistantsProvided audit processes, vital statistic reports and site audit protocols to monitor compliance to company policies and procedures, HIPAA, CLIA and OSHA requirementsAssisted with the development of office manualsMonitored on-site Diabetic Clinic for Endocrine DepartmentProvided liaison between patients and physicians to ensure patient comprehension of treatment plansSkillsPrograms: EPICProductivity: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides)Communication: Zoom, Skype, Microsoft TeamsOperating systems: Windows, Macintosh, iOS, Android |
