| Candidate Information | | Title | Product Development It Field | | Target Location | US-GA-Atlanta |
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Click here or scroll down to respond to this candidateSocial Profile:https:// LINKEDIN LINK AVAILABLEhttps://canchala.medium.com or Medium.com/@canchala PROFILE Experienced Networking and Telecommunications Professional in wireless and IT field with over 35 years of comprehensive Architecture, Design, Product Development, System Engineering and Testing experience. Extensive background in IP Routing Protocols BGP, OSPF,TCP/IP, ATM Switching(UNNI, PNNI, etc), Voice Networks (SS7,IP Protocols), Networking, Sun Solaris, NT admin, oracle DBA, GSM (Wireless), Network Management, VOIP OR VOATM,, SOFTSWITCH, Cisco ICM, Optical networking, Telecommunications,Cisco routers, Unix, T-1, LAN, WAN, Wireless, ISDN, Satellite, SS7, VPN, Ethernet, OSI-7 layers, DSL, RTOS, Call Processing, JAVA, GPRS, 3G/4G/5G Cellular,CDMA2000, DWDM, FR, SONET, FDDI, TR, ARP, BOOTP, DHCP, DNS, NAT, CIDR, Mobile Network, C++, PL/SQL, OPNET, web publishing, Network modeling, network planning, IP/ATM, routing protocols. Previously worked on a E2E solution (lead to cash) - Sales Management, Customer Order Management, Provisioning & Billing systems solution to manage Enterprise Ethernet Data Products and SMB Voice Products (SIP and BVE) Hands on experience in GPRS/EPC/IMS/5G Core Network System Architecture, Protocol, Entities and Functions 3GPP/GSM Specification GPRS Call Flow Design, Implementation, and Execution of Functional, and Integration 802.11) Test plan for GPRS Packet Data Communication Collect, Maintain, and Analyze Test Reports and Defect Metrics Wireless Technology (AMPS, TDMA, GSM/GPRS/UMTS, CDPD, 802.11)TCP/IP, IP Services, SS7 Networks, SIG, Configuration and Provisioning SGSN (Passport 8k &15k), GGSN (Shasta BSN 5000, Confinity ES).Involved in complete life cycle implementation of BW projects that include data modeling, data extraction, generic extraction, data loading (full /delta up-load), batch scheduling and monitoring. Extracted data using LO cockpit, LIS and FI - SL extractors. Involved in creating custom info cubes, info sources, multi-cubes, remote cubes, ODS objects, process chains and info spokes. Generated queries, workbooks using BEx- Analyzer and Query Designer, web reporting/ publishing using ITS and WAS. Extensively worked on SAP BW module of various versions focusing on the SD, MM, FI-CO, SAP - Banking, CO-PA application areas. Developed system architecture for enterprise grade solutions using salesforce to meet customer needs for the Sales, Service and community cloud organizations. Excellent communication and people skills.Educational Qualifications:Masters degree in project management from Keller Graduate School of Management 2012Masters degree in MBA Finance/Business Administration from Keller Graduate School of Management 2011Masters Computer Applications and programming methods from Andhra Pradesh Productivity Council, Hyderabad, India-1985.Masters degree in applied Electronics from Osmania University, Hyderabad, India,1981 Technical Courses/Certifications:Intensive Multi-Cloud Training on AWS, AZURE, Google Cloud, Oracle Cloud and DevOpsServiceNow IT leadership professional certificateServiceNow Basic AdministrationAWS Cloud Workshop from AT&TASW Solution Architect- Applications DeploymentAWS Solution Architect- Data BasesOracle OCI Professional / Oracle FusionMicroservices/Kubernetes/Containers/Dockers/CI/CDCyber Security Foundations- Governance, Risk and Compliance (GRC)SCO2 Compliance EssentialsGDPR Compliance Essential TrainingAgile Software Development by PMIProduct StrategyMarket AnalysisCross-functional Team LeadershipAgile & Scrum MethodologiesUser Experience DesignData AnalysisFinancial Data IntegrationCustomer Feedback AnalysisCompetitive AnalysisPartnership Negotiation Go-to-Market StrategyPrivacy Strategies for Business LeadersGoogle Cloud Platform for EnterpriseGoogle Cloud for Infrastructure and Applications ModernizationAI and ML for Customer ServiceCloud Computing for Business LeadersAI for Business LeadersDevOp FoundationsAzure for IoT EdgeMicrosoft Azure for IoT DevelopersNokia Certified Associate- Telco CloudNokia 5G NR RAN ArchitectureNokia 5G Networking CoreNokia IT Telco CloudNokia Airscale 5G BTS installation and CommissioningData Strategy, MySQL, Snowflake DB, HADOOP DB(Cloudera), MongoDBAdvanced Predictive Modelling-Mastering Ensembles and MetamodelingApplied AI for IT operations.DevOps Foundations- CI/CDCI ToolsDocker- CD4G/EPC/LTE/VoLTE/5G Workshop from AT&TSalesforce for Admins, Salesforce for Marketers, Sales & Service ApplicationsSiebel CRM Sr 7Sun Solaris system administration from Sun Microsystems.Microsoft Certified systems EngineerSUN net Manager Administration, Cisco Router Installation & ConfigurationSAP R/3 Administration, SAP ABAP-4, SAP ERP, SAP APO, SAP BI/BW, SAP FICOSAP MM, SAP SD, SAP S/4 HANA, SAP HCM, SAP B1Cisco Works 2000 Administration, Sun Workgroup Competency, IMS Theory & Concepts, CICS Theory & Concepts, MVS & Mainframe Concepts, JES2 Concepts, RACF Overview, Net View NCCFJAVA Programming & Active Server Pages from PEERS TECHNOLOGIES HYDERABAD, INDIA- 1996.Oracle DBA from HARIKA INFORMATICS HYDERABAD, INDIA-1995.Workshop on Nortel GPRS core Network involving PCSUN, SGSN, GGSN and SIG.Workshop on D900 Switches on Operation and Maintenance conducted by Siemens.Workshop on Ericsson AXE-10 Switches on Operation and Maintenance conducted by Mobile Telecom company, Kuwait.Workshop on portal/Infranet conducted by MTC, Kuwait.Workshop on Nokia OSS (Operation and Maintenance) conducted by Mobile Telecom company, Kuwait.Workshop on Cisco ICM, Lucent NMS and EMS conducted by Lucent Technologies Achievements:ServiceNow IT leadership ProfessionalServiceNow Basic AdministrationExperience in Cloud computing and deploymentExperience in Salesfroce as a developer and an architectExperience in Samsung 5G NR RANMigration 5G NFs onto AWS EC2 instancesExposure and collaboration with Amazon connect as contact center to deal end client calls/requests.5G NF vendor collaboration to deploy 5G CNFs onto AWS EC2 infrastructureDeploy and manage containerized applications using Kubernetes and related orchestration toolsTroubleshoot and resolve infrastructure and application-related issuesCollaboration with stakeholders to identify and implement automation and optimization opportunities across the infrastructure and deployment processesSound knowledge in Windows ProgrammingFluent in IVR programming using CT-Media APIs and possess sound knowledge in Computer TelephonyFamiliar with communication protocols (TCP/IP) and device handshakesExperience in CRM Technology and Multithreaded Realtime systemsStrong diagnostic and troubleshooting skills.Experience in troubleshooting of NORTEL GPRS CORE NETWORK.Experience in Implementation and commissioning of GSM / 3G/ 4G/ IMS/ VoLTE/ 5G / 5GFWA networks like ERICSSON, SIEMENS, NOKIA including OSS/BSS support for Telecom operators like AT&T, T- Mobile, and MTC.Experience in SS7 definition, STP, SCCP.Experience in RF Planning and Optimization.Experience in System design and development to design system specifications of WI- FI networks.Implementing High Performance IEEE 802.11 NetworksExperience in VOIP (Voice over IP, Voice over ATM, Frame Relay, Enterprise solution, Teleconferencing)Experience in System integration for Telco business which involves Oracle Database, Sun OS (Admin and troubleshooting), Middleware (Tuxedo) installation, Trouble shooting.Experience in tools Like INET, Hammer, HP-Advisor, INET, Spectrum analyzer, Agilent, R&S CRTC/CRTU, Cell Cad, Planet, TMOS, OMP, Auto PACEExperience in Intranet/Integrate (Portal) billing and settlement billing/mediation system, AT&Ts Rebill, ebill, e-pay, eDocs EBPP, Saps electronic bill payment and Presentment.Requirement Study, Business and Integration Analysis related to billing requirements as well as for database sizing for clients.Experience with Vendor ManagementExperience with demand and supply planning functional projects with SAP MM covering OMPExperience in product strategy for billing systems with different features.Very strong background in C, C++ programming, oracle (programming/DBA).Project Management for billing system implementations with Scheduling, Designing, Allocating Manpower and customization.Experience in advance billing (Pre-Paid), OTT, Post-Paid billing.Familiarized with Telco-Care system to automate order management and customer care operational systems.Exposed to Connect Ex, an EAI Framework.Exposure to CRM (Vantiv, Siebel), Installation/configuration/trouble shooting.Familiarized with Middleware (Beas Tuxedo) and its integration with E-View and different connectors for different EAI applications.Preparing RFP/RFI with respect to billing and integration systems.Business Process Analysis for the Clients defining Use-Case scenarios and formulating design documents for the development team.Familiar with BSCSs LHS, Livingstons RABM, Extents RBS, AMDOCS Solect, Kenan, REGULA SAFE, billing systemsExperience with tax, credit card interface with billing system in different location of the worldExperience in WAP protocol. Content management, wireless. Architecture & System EngineeringMore than 30 years of Architecture and systems engineering experience for service providers like AT&T, T-Mobile, Sonus Networks, DoCoMo JAPAN, Carphone Warehouse UK, Department of Telecom (India), Mobile Telecom company (Kuwait), Siemens (Kuwait), Lucent technologies (USA), and Ericsson (Sweden) and Nokia (USA) Testing- Products / SolutionsMore than 20 years of testing experience including test planning, writing verification requirements, Lab design and setup, Working with various test tools, etc. Includes both Product testing and end to end solution testing expertise.Product DevelopmentMore than 20 years of software design and development experience using COBOL, C/C++ on Solaris, and MS Windows environment. Software Development in Salesforce Customization, Development & Support, Security Access, creating profiles, roles, users, page layouts, email services and Knowledge in Salesforce Shield Platform Encryption and NET Development, Support & Maintenance. Implemented Service, and Sales Cloud features. Developed Self Service portals using Salesforce Experience Cloud. API development and integrations on cloud. PlanningMore than 10 years Planning experience covering Vendor Management with demand and planning functionality.Cloud Experience:medium.com/@canchalaSelected Accomplishments:Cellworx LLC- 06/2023- CurrentBusiness Development LeaderEngineering consulting services and innovative software solutions to the Telecom and IT sector. Design, analyze, and evaluate network from complex network design to cutting edge handset applications and build the solutions.Business Development of Procuring vendors to utilize IoT Infrastructure, SalesForce Cloud deployments covering Marketing, Sales and Commerce Clouds with MultiCloud Environments. Cellworx LLC- Client: AT&T 10/2008-06/2023 Solution Architect- Program Management:Business Development of Procuring OEM vendors to utilize IoT Infrastructure. Vendor and Contract Management includes gathering technical requirements, selection, and analyzing sourcing of vendors.Led the development and launch of AT&T IoT platform, increasing market penetration by 25% within the first year. Managed a cross-functional team of 20, including engineers and designers to deliver the project on time and under budget.Implemented a customer feedback loop that resulted in a 30% improvement in customer satisfaction scores.Conducted competitive analysis to inform product positioning, leading to a 20% increase in product adoption.Negotiated partnerships with key IoT vendors like utility companies and CAR manufacturing vendors, expanding the AT&T IoT platform's reach and functionality.Developed and executed a go-to-market strategy that resulted in the AT&T IoT product being utilized by major Industries across the USA.Design and develop multichannel applications for Prepaid, Postpaid, Hogar for B2C and B2B using Telecom BSS/OSS domain tools.FWA Roll out with 4G and 5G across USA.Designs focused on diverse areas - including UI design, serverless AWS component design, BSS Billing system changes, etc.Roll out Next Generation Network Elements involved in IoT, 5G, VoLTE, IMS Core, LTE, HetNet (Small Cells), Connected Car services of BMW, VW, GM, VOLVO, FORD, SUBARU, TOYOTA, and Mercedes Benz using AT&T IOT cloud platform, UMTS, & VOIP across the US in conjunction with the Infrastructure Program Management Group.Deliver technical support on GPRS/EDGE/UMTS/LTE/IMS Networks amid the integration phase.User Device functionality Testing before rolling out to publicSIM testing for domestic and roaming profilesPlanning and designing of MVNO networks of AT&T.Collaborate with customer service unit to deploy Amazon connect to service end client request/calls.Collaborated with utility companies like Southern Edison CA, PSE NJ that use MQTT to test their meter reading updates using AT&T network.Worked with various OEM Vendors to test their MQTT functionality utilizing AT&T Network.Collaborated with development teams to define API interfaces / applications utilizing PRPLCollaborated with embedded OEMs to utilize AT&T IoT platform for their services.Design multi-channel Enterprise solutions among BSS domains Ordering, Order Management, BPM, Omnichannel implementations, TM Forum Open APIs, Catalog.Actively involved in the migration path of network elements covering 5G nodes onto AWS cloud.Analyze and escalate issues with interfaces from OSS to IMS element such as LCP, S- DHLR (HSS), and Vital QIP (DNS/ENUM)) to supply SIP message capabilities for monitoring SIP traffic and addressing faults.Actively involved and coordinated in FFA during the deployment of LTE and VoLTE Network ElementsImplement custom billing logic to cater to clients billing requirements.Troubleshoot an average of 20 issues daily that arise during end-to-end testing prior to incorporation, after commissioning switches and verify root causes for the low performance of data nodes.Key participant in IMS Core implementation as part of VoLTE deployment which includes enhancing the existing LTE network covering network elements of Ericsson, ACME and Lucent vendor like Node B, MME, HSS, TAS, MGCF/MGW, SBC, BGCF and S4 SGSN.Develop applications using the Ericsson Order Care Manager and Ericsson Catalog manager Telecom OSS/BSS end-to-end domains.Validation of SBC to IMS core interworking, SBC to PCRF interworking via PAS, SBC to MSC interworking for eSRVCC.Worked in CTAC (Cingular Technical Assistance core group) on data networks giving technical support on GPRS/EDGE/UMTS/IMS Networks during Implementation and Integration phase. Analyze and escalate issues with interfaces from OSS to IMS element like LCP, S-DHLR (HSS), & VitalQIP(DNS/ENUM)) to provide SIP (and Diameter) messages monitoring capabilities for monitoring SIP traffic, addressing possible faults, & monitor for SIP based SPAM.Establish all interconnects between all IMS and associated elements like 1. Lucent IMS Core Platform (LCP) to SDHLR (HSS)2. eSM to SDHLR (HSS)3. eSM to DNS/ENUM4. IT Switch Control to eSMVerify system stabilization.Perform system ETE regression testing (provisioning and test calls/sessions).Involved in MSS/MGW integration and commissioning, Cross-connection, circuit- rehoming, port optimization and troubleshooting. Involved in 3G implementation i.e., Node B and RNC, MSS, HLRi&MGWTroubleshooting on issues that arise during end-to-end testing before implementation and after commissioning the switches. Verification of the root causes for the low performance of data nodes. Familiarizing the Cingular staff on the Nokia Traffica tools and generating reports from Nokia Traffica on KPIs. Comparison of the KPIs among the Ericsson, Nokia and Nortel Vendor Nodes. Discussing the issues with Vendors on KPIs and submitting Tickets to resolve the issues noticed. Writing and running SQL Queries on NDR / VISION database to generate reports on daily performance. Cellworx LLC- Lead Architect Salesforce- Client: Megnity Technologies (Part Time) June 2009-August 2020 Atlanta1. Project- Manheim- Client-COX Automotive- Product ManagerDeveloped system architecture for enterprise grade solutions using salesforce to meet customer needs for the Sales and Service and community cloud organizations.Conducting design reviews and identifying opportunities to re-use components contributing to the definition of development standards.Educate the key billing stakeholders in the client organization to the details of the new billing system.Collaborate with members of the project team and business owners to design, develop, unit test, and provide post-release support.Providing hands on expert level assistance to developers on technical issues.Experience Automating the workflow for semi and fully automatic case creation and closure in the case management using workflow rules.Redesigned the existing Visualforce pages/components into Lightning Pages/Lightning Components.Experience developing applications using Apex, Visual Force and performing deployments using Salesforce release management tools.Involved in the Scrum planning meetings and involved in using the SFDC best practices and features from the current releases.Updating the upper management, Director of Eng. and VP on the progress of the project.Specialized in Managing Mobile and Cable solutions for Customer Relationship Management, Order Management, Application Development, Billing & Collection System, Business Intelligence and Business Data Modeling.Excellent communication skills and ability to effectively present to target audience.Developed on Salesforce as well as any integration between Salesforce and in- house/3rd party applications using MuleSoft.Scheduling the Scrum Meetings and Sorting out the Issues and Plan as such the Blockages can be Sorted out and the Work Plan in Defined.Involved in Deal Shield, Arbitrations, Auto Rate Management and Terralign modules.Developing and customizations on Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud and Force.com.Created Custom objects, custom fields, Picklist, role-based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, and Email generation per application requirements.Created process builder flows, workflow rules, Validation rules, configurations and defined related tasks, time- triggered tasks, email alerts and field updates to implement business logic.Performed data migrations using Salesforce.com Data Loader.Perform sandbox refresh on monthly basis to reflect production data.Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.Lead the implementation of OSS/BSS/NMS systems to discover Root Cause Analysis (RCA) and error resolution.Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.Created profiles and implemented Object and field level security to hide critical information on the profile users.Delivered Many Success Releases since R5.0-R19.0 which included major BSS products customization required for USCC Prepaid & Postpaid business along with many Interfaces Enhancement.Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit the needs of the application.Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.Used Axure for designing mockup screens for Business Analysts.Provided guidance in UX/UI implementation and implemented the same.Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.Configure platform to meet requirements including installation and configuration of app exchange applications.Identify CRM training needs, partner with internal stakeholders to develop training materials and programs and deliver training.Conduct business meetings and brainstorming sessions with cross-functional teams, stakeholders, and Solution architects.Environment: Saleforce.com platform, Apex Language, Axure, Visual Force (Pages, Components, Controllers & Extensions), Lightning, Saledforce.Com Data Loader, Apex Triggers, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, EMailtoCase, Lightning, Field Service Lightning, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse Force.com IDE Plug-in, Mavens Mate for sublime, Apttus, MuleSoft, Pardot, Windows 10, AutoRABIT, Copado.2. Project TPRO- Client- GDOT Atlanta- Product Manager TPRO is a suite for the management of several projects in Department of Transport, Georgia. This suite is to store and maintain projects under progress, track the budgets, workflow and locates the project locations using GIS systems. Responsibilities:Provided architectural UI design for the application using ASP.NET MVC4.0, CSS3, HTML5, Java Script and JQueryDeveloped the application using C#.NET 3.5/4.0 and ASP.NET 3.5/4.0.Used Telerik Kendo UI Mobile toolkit for developing the application.Created Wireframes for the application using Axure prototype tool.Involved in developing database design for the application in Oracle 11g.Used Entity Framework as ORM for the application.Developed and designed several pages in MVC4 with razor/Kendo UI.Implemented and consumed Web Services and WCF.Developed Stored Procedures, Functions, Packages and Triggers using Oracle 11g.Developed Stored Procedures, Functions and Triggers using SQL Server 2008.Developed UI interfaces using Java Script, JQuery, CSS, HTML5, ASP.NET, C#.NETUsed Telerik Controls (RadControls for ASP.NET AJAX) and ASP.NET MVC4 and Kendo UI Mobile controls for mobile application.Used RIA services framework for developing the application with Silverlight 5.1.Implemented and consumed WCF services in developing the application.Prepared Unit Test Case documents.Involved in Test case design reviews and Code reviews. Environment: Visual Studio 2010, .NET Framework 3.5/4.0, Rational Clear Case, Silver light 5.1, Web Forms, Oracle 11g/SQL Server 2008 R2, SSRS/SSIS, C#.NET 4.0, VB.NET 4.0, ASP.NET 4.0, MVC4, VB6, AJAX, WCF, NUnit, jQuery, Java Script, HTML/HTML5, CSS/CSS3,Telerik Controls, Kendo UI, RIA Framework, Entity Framework 4.0. Principal Product Engineer- SONUS NetworksApril 2006 October 2008 (2 years) Greater Boston AreaOversaw the development of a new Telecom Switches like GSX and PSX, reducing 30% product development time.Collaborated with the engineering team to streamline the development process, reducing time to deploy by 20%.Led user research initiatives that informed product improvements, enhancing user experience and satisfaction.Managed product backlog and prioritization, ensuring alignment with strategic business goals. Facilitated cross-departmental communication to align product development with marketing and sales strategies.Deployed SONUS IMS at Car Phone Warehouse, United Kingdom, DOCOMO, and Japan by integrating elements to CCITT#7 and Japan JT-TTC standards.Authored and executed the End-to-End test plan for making call flows on Sonus soft switch called Mobil Edge of both CDMA and GSM versions. Performed basic and advanced multi-shelf robustness, authentication, ciphering, billing and Core network Benchmark testing.Coordinated performance and enhancement issues with various functional groups as well as upgrading tasks. Conducted E911 and location-based services IOT with true position SMLC and LMU.Designed and delivered the Amdocs BSS/OSS customized solutions as per the clients requirementDelivered suggestions for areas of improvement and collaborated closely with the designers to explain and investigate issues during the software-testing phase.Wrote and incorporated the GPRS Network Robustness Product Test Plan for Sonus 3G SGSN in particular the IuPS (between Femto cell and SGSN), Gn (between, Gi (between GGSN and PDNs) interfaces and also with A8/A9, A21, A10/11 and A13/19 of CDMA version of Sonus 3G SGSN.Conducted IOT of Sonus Mobil Edge and Sonus 3G SGSN of both CDMA and GSM versions with various vendor equipments like IP Access, RFN networks, Apertio, HP, Aricent, Vanu and Zynetix. Nokia 03/ 04- 04/2006Senior SGSN Support Engineer- Cingular wirelessInvolved Data Translations on NOKIA SGSN Switches, Technical solutions for customer specific requirements, Implementation of Software correction, Change Note and Change Delivery to SGSN, Database tuning and application-level tuning, Integration, and testing, Building SS7 signaling network, Building the Routing configurations, Network optimization work. Trouble shooting for Network SGSN problems and Emergency support and helpdesk support for customer under agreement, Commissioning, and Integration of SGSN in Cingular Network. Provide support and solution to the queries of the Optimizers of the Cingular Network, Provide the support and solutions to the interfaces planning like Gb, Gn and Gr interfaces.Observe the daily SGSN statistics to find out the most problematic sites - Call Volume, Drop rates, Traffic Balancing - congestion relief etc., Generation of the suggestion plans and change requests for network improvements.T-Mobile, Parsippany, New jersey 01/ 04- 03/04Senior BSS EngineerData Translations on Ericsson and Nortel Switches, Technical solutions for customer specific requirements, Implementation of Software correction, Change Note and Change Delivery to MSC/HLR, Database tuning and application-level tuning, Integration, and testing, Building SS7 signaling network, Building the Routing configurations, Network optimization work.Trouble shooting for Network NSS problems and Emergency support and helpdesk support for customer under TSA agreement, Integration of MSC and HLR with Short Message Centre, BSCs, HLR and SMS switches.Worked on the GSM Network Planning tools like ARTEMIS (Freshfield Communication's products), PLANET.Provide support and solution to the queries of the Optimizers of the T-Mobile Network, Provide the support and solutions to the Radio Planning section Using thePLANET,ARTEMIS tools for the Radio Planning, Generation of Coverage predictions, Co-channel/Adj-channel interference area plots, Suggestions to improve the coverage by skewing sectors, Downtilt/Uptilt or by using better gain antennas., Used the TEMS investigation Ver 3.1/3.2(Ericsson) for the drive testing different areas and to analyze the logs to find out the problematic areas in the network.Observe the daily OMC-R statistics to find out the most problematic sites - Call Volume, drop rates, RF Losses, SDCCH/TCH congestions, Traffic Balancing - congestion relief etc., Generation of the suggestion plans and change requests for network improvements., Worked on the Baseband and Synthesized Frequency Hopping network.Nortel Networks, Seattle, WA 09/03-01/04Senior GPRS System Integration EngineerWrote and executed the GPRS Network Robustness Product Test Plan in particular the Gb (between MS and SGSN), Gn (between GGSN and SGSN using GTP), Gi (between GGSN and PDNs) interfaces.Updated and executed the test plan for making end-to-end GPRS call using CLASS B test mobiles to verify the basic functionality and session management (i.e. GPRS attach/detach, PDP context, IRAU etc.,) using AT commands from the Window based Test PCsPerformed Basic & Advance Multi-shelf Robustness, SIG Robustness, Authentication &Ciphering Robustness, Billing Robustness, and Core network Benchmark Testing. Simulated GPRS basic call functionality (Attach/ Detach, PDP context, IRAU etc.,) using Tektronix 1297.Collaborated closely with the designers to explain and investigate issues during the software-testing phase, maintained the software bug reports using Clear Quality and suggested for any area of improvement.Provide support and solution to the queries on Virtual private networks, Prepaid SMS, Prepaid GSM and GPRS Services.Provide support and solutions to the queries on INAP and CAMEL applications.Coordinated with various Functional Groups for GPRS Robustness and Performance issues, Core Network enhancement issues, and Software/Hardware upgrading issues. Extended knowledge of GSM/GPRS Network System Architecture (MS, BSS Components, NSS Components, Interfaces, and the PLMN, PDSN), and GSM/GPRS call walkthrough.AT&T Labs, Middletown, NJ: Aug2001-Sep2003Product LeaderInfranet 6.1Managed a team of more than 15 people for the integration projects.Involved in the setup of the Portal Infranet 6.1 with the different components, configuration, customization on WinNT, Sun Solaris 2.6, HP-UX 11.0. This involved in the configuration of billing module, invoice module, customization of business policy, world taxs Tax ware, Use and sales tax, credit card interfacing and their |
