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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Whispering Oaks Ln,Fort Walton Beach, Florida Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPERSONAL PROFILE/ OBJECTIVE:Highly qualified Customer Service Representative offering Resource Management, Leadership, Program Management and Project Management skills. Results-driven, versatile, collaborative, innovative, and effectual leader with the proven ability to improve the efficiency of any organization.EDUCATIONAL/BACKGROUND:International University of the Caribbean 09/2018 - 11/2022QUALIFICATION/ACHIEVEMENT:International University of the Caribbean 09/2018 11/2022Bachelor of Arts in Guidance & CounsellingNational Qualification of Jamaica (NVQ-J)Administrative Assistant Level 3 01/2016 12/2017Business Administration (Secretarial Skills) Level 2WORK EXPERIENCES:Ministry of Labour and Social Security, Westmoreland, Jamaica, W.I.02/24/2020 - 04/16/2023Records Officer/Customer Service RepresentativeRESPONSIBLITIES:Assisted customers on a daily basis with application completion and accuracy.Collected customers documents and submitted it for review.Photocopied and scanned documents that were submitted for next steps.Logged in customers applications.Created Benefits Files (Old Age, Widow/widower, Funeral Grant, Employment Injury Benefit etc)Assisted customer(s) with inquires of their NIS contributions.Little London Primary School, Westmoreland, Jamaica, W.I. 09/01/2019 - 02/21/2020Teacher Assistant (National Service Crops)RESPONSIBLITIES:Assisted students in the classroom with homework, classroom work and special projects.Served the students lunches.Assisted with the serving of breakfast for students.Completed all classroom filing of documents.Photocopied and scanned documents in the classroom.Godfrey Stewart High School, Westmoreland, Jamaica, W.I, 04/01/2018 07/01/2019Part-time Clerical Assistant/ Library Assistant/Customer Service RepresentativeRESPONSIBLITIES:Completed all filing of documents.Located and retrieved documents upon request.Photocopied, faxed and scanned documents.Performed clerical and receptionist duties as required.Responded to written queries.Completed the preparation of transcript, school record and recommendation.Prepared payment vouchers and collected cash for late books.Completed cheque preparation for disbursement.Monitored the storeroom.Jamaica Teachers Association Cooperative Credit Union Limited, Westmoreland, Jamaica, W.I. 11/01/2016 -12/30/2017Customer Service RepresentativeRESPONSIBLITIES:Assisted with preparation of weekly and monthly reports.Disbursed client and company documents and materials.Promoted company goods, services and activities.Prepared package for dispatch for Head Office.Located and retrieved documents upon request.Photocopied, faxed and scanned documents.Performed clerical and receptionist duties as required.Responded to all queries.Received cash from customers/cheques and credit the appropriate accounts.Prepared withdrawal slips.AWARDS AND ACHIEVEMENTS:One year of senior and junior Prefect for Godfrey Stewart High School.First place in class and Information Technology.Most punctual student.Outstanding contribution to the Home Ecology Department.Student Council Representative.Diploma in Administrative Assistant Level 3.REFERENCES:Khalila Drummond Mr. Howard BrownSocial Security Administration C/O Ministry of Labour and Social Security155-10 Jamica Ave, 4 Lewis Street, Savanna-la-mar P.O.Jamaica, New York 11432 WestmorelandPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE/918-0275Mrs. Claudette Muirhead-SpenceGrade Coordinator/TeacherC/O Little London Primary SchoolLittle London District/P.O.PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE/pre> |
