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Title Customer Service North Carolina
Target Location US-NC-Greensboro
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Candidate's Name
EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE Greensboro, North CarolinaEDUCATIONUniversity of North Carolina Greensboro Greensboro, NCBachelor of Science, Marketing August Street Address   June 2024MARKETING EXPERIENCEWe In Action Entertainment Independent Record Label Greensboro, NCMarketing Intern January 2021  February 2021Designed marketing content to recruit customers and future employees.Organized and developed stronger social media presents on all platforms Instagram, Facebook, YouTube.Developed scripts for future YouTube video content.MARKETING, SALES, CUSTOMER SERVICE EXPERIENCEClear At RDU (Raleigh Airport) Raleigh, NCAmbassador June 2023  PresentI work with TSA to verify and accompany VIP Passengers to get through TSA for fast and easy travel.I marketed and sold the subscription benefits of signing up with clear to over 20 passengers in my first 9 days of selling.I answered the concerns and comments of over 450 different clear members in a 6-to-15-minute time frame I have with each customer.My customer service percentage has been above 80% for the last two weeks with over 130 customers taking the survey.MARKETING COMPETITIONJohn Hopkins University Marketing Competition October 2021Partnered in a three-person group to build an innovative marketing proposal for a corporation.Oversaw budgeting and estimated budget for companys next year expenses.Received praise for creative ideas from a teams point view and presentation in the competition.Breaking down the audiences in terms of region and interest in our genre of show we were pitching.PROFESSIONAL MEMBERSHIPS AND LEADERSHIP EXPERIENCEAmerican Marketing Association, Member August 2020  Present DayExplored monthly meetings and learned skills at workshops such as elevator pitches, writing skills, and Canvas design.Did 110 hours of workshops from the sales and marketing club.Joined in on UNC Greensboro leadership workshops with bronze challenge program.Met with other entrepreneurs and discussed business plans.Created fliers for Trio events which brought in 20+ members to an opening event.International Marketing ProjectGroup Member August 2023  December 2023Researching local companies in the Greensboro area that made 5 million dollars or less a year to consult a company for an international market in different countriesFind countries that are top 10 markets for the company identify signsDid a data analytics on the growth rate of the sign company in the industry of making signs for CanadaCollaborate with other students to develop a presentation based of consulting pitchIdentified potential competition growth within rivaling companies and countiesConsumer Behavior ProjectGroup Member August 2023  December 2023Collaborate with four other groupmates to create a fictional company that will target a specific market.Choose the best location for the company in Greensboro for our Sports Bar based on demographic.Made a matrix comparing our company the kingdom to our competitors being sports bar like competitorsFinding specific target markets in the Greensboro community to be potential buyers of the product while using research from Simply AnalyticsCreate two Ads to bring awareness to our brand for the project using Canva for a flyer and YouTube video.SKILLSComputer: Data collecting, Data Analysis, Data Finding, Researching Intenational Markets, Consulting, International Marketing Evalution, Social Media marketing for Facebook, Instagram, YouTube, Snapchat, and Canvas.Proficient In: Microsoft Office suite, Microsoft Word, Microsoft Power Point, Microsoft Excel, Microsoft Notes, etc.Research and data cite Proficiency:ABI/INFORM CompleteBusiness Source CompleteCountry Commercial GuidesData AxleEuromonitor PassportIBISWorld Industry ReportsRMA eStatement StudiesTrade Map, International Trade CentreUSITC Data WebSimply AnalyticsMintelOther skills: Customer Service, Selling, Pitching, In Person Marketing and Sales, Security and Time Management.Relationship building: Building strong meaningful relationships in strangers, Keep Audience Engaged, keep audience satisfied and visually interested in design and color schemesLeadership: Inspire teams, keeping members informed and motivated, reflected on any short coming I possess, or my team does, critical thinking

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