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Title Sales Representative Customer Service
Target Location US-IL-Belleville
Email Available with paid plan
Phone Available with paid plan
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2348 Rutger StSaint Louis, MO Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
SKILLSExperienced sales representative with a proven track record of exceeding goals and increasing sales volume and company presence . Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships. Bringing forth the ability to develop and implement winning business plans that lead to increased sales.EXPERIENCEOak Street Health, Jennings, MO Outreach ExecutiveNovember 2021 - CurrentDevelop, implement, and execute an effective sales strategy to achieve patient acquisition targetsDemonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reportingDeliver highest level of sales and customer service to our prospects, patients and community partnersGenerate leads by prospecting, building and maintaining relationships throughout the communityNurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networkingMaster internal sales and marketing programs and systems to maximize effectivenessDemonstrated ability to think strategically when developing local relationships and sales plans.Able to plan 3-6 months in advance and accurately forecast sales performanceTimeshare, Wildwood, MO CSRJuly 2020 - November 2021Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Informs clients by explaining procedures; answering questions; providing information.Work with team members on the call floor to meet sales and performance goalsMaintain detailed records of outgoing and ingoing calls as well as follow up information and outcomesMeet or exceed projected weekly and monthly sales goalsIntercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policyPersuasively engage the customer in conversation to explain how we will add value to their lives and meet their needsAsk relevant leading questions to understand the customer's needs and recommend the best product or service for their purposesFollow prepared sales scripts to provide accurate information about our services.Belle Hart Schmidt, LLC, Maplewood, MO  Office ClerkNovember 2019 - July 2020Assess the clients needs by asking relevant questionsDetermine the next step for the clientRespond to customer complaintsMaintain a record of all out-going and incoming callsCar Shield, Saint Peters, MO - Sales RepresentativeJuly 2017 - November 2019Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Maximize sales and meet goalsEDUCATIONSaint Charles High School, St.Charles,MO DIPLOMAAUGUST 2013- June 2017, Saint Charles, MOUniversity of Missouri - St.Louis,St.Louis,MO Bachelors in business administrationAUGUST 2017- June 2021, Saint Louis, MO

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