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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE US CitizenEDUCATIONArizona State University, Herberger Institute for Design and Arts May Street Address Media, Arts, and Science - Bachelor of Arts GPA: 3.08 Classworks - GRA 294 Indesign, AME 240 Physical Computing, AME 494 Expressive Robotics Awards - New American University Scholar- Deans Award Udemy Digital Marketing Course Certificate March 2024 Learning Prospects- Social Media Marketing on any platform, Amazon FBA, SEO, Google Trends, Photoshop, Funnels and PPCTECHNICAL SKILLSHardware- 3D PrintingSoftware- Indesign, Fusion, Adobe Illustrator, Audacity, Photoshop Language- English (Fluent), Spanish (Conversational/minor understanding) SEO (search engine optimization)- Google Trends, LSI (Latent Semantic Indexing) Social Media Marketing- Create content with clients and personal accounts for specific niches. PROFESSIONAL EXPERIENCEChild Help Brand Ambassador April 2023 - June 2023 Organized a promotional table display featuring a banner, an informational binder detailing the non-profit organization's mission, and a donation bin to collect contributions. Facilitated the sale of toys and backpacks to support abused and neglected children transitioning through the child help center on their journey to finding new families. Engaged passersby through proactive pitching, effectively communicating the purpose and significance of the toy and backpack drive initiative. Education at Work - Xbox Support, Customer Service Representative May 2022 - April 2023 Provided exceptional customer support via phone and chat channels, ensuring timely resolution of inquiries and technical issues related to Xbox consoles and devices. Identified and meticulously recorded customer accounts requiring follow-ups and updates, maintaining accurate documentation for efficient case management. Offered expert troubleshooting assistance for Xbox hardware and software, guiding users through technical challenges and resolving account-related issues with precision and professionalism. Implemented effective escalation procedures for unresolved cases, scheduling follow-up calls or callbacks to ensure comprehensive resolution and customer satisfaction. Social Media Marketing- Personal Niche and Freelance February 2024- Present Generated captivating content utilizing Canva to enhance the visual appeal and engagement of an author's social media account, focusing on promoting and selling their book. Strategically directed the growth of the author's account by identifying and analyzing similar accounts to inform search engine optimization (SEO), monitor trends, and craft impactful content. Devised targeted campaigns to prompt audience interaction and action, implementing compelling calls-to-action to drive book sales and engagement. PROJECT EXPERIENCECircuit Design- Starter Kit and Arduino for coding the functionality Folded Structures- Making a 3D design using Fusion and Adobe Illustrator to create a 4 to 6-sided building Smart Home System - Create a 3D design of a 3-room home in Fusion and use an Arduino circuit board to give features of a smart home using LED sensors, and actuators. Indesign- Make pamphlets, magazines, menus, and an interactive site for an iPad Photoshop- Design business cards and edit photos with lighting, color shading, adding layers of photos together, and changing text fontsAudacity- Create videos with voiceovers adjust sounds and cut edits Social media management- Growing an authors profile by modeling similar niche accounts, using SEO, Google Trends, and Canva for video edits. Monitoring the interactions with the account by scaling, testing, and reposting for the best resultsVOLUNTEERINGSalvation Army- The Children's Activity Center October 2023- Present Provided compassionate support and supervision to children in families facing homelessness, enabling adults to attend to their career responsibilities. Maintained a clean and safe environment by tidying up after children and ensuring the cleanliness of communal areas. Engaged actively with children, facilitating games and sports activities to foster their social development and enjoyment.Hazel Crest Park District- Summer & after-school youth programs May 2023 - July 2023 Provided supervision and guidance to youth participants, ensuring their safety and well-being during program activities. Distributed snacks to youth and facilitated mentoring and tutoring sessions to support their academic and personal development. Enforced program rules and ensured that youth engaged in appropriate activities, fostering a safe and positive environment for play and learning. |
