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Title Pre-Sales System Engineer
Target Location US-IL-Chicago
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401 E. OntarioUnit Street Address
Chicago, IL Street Address
PHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLECandidate's Name
Objective Earn a position with an organization that is the right cultural match where I can add value and make an impact utilizing a combination of my technical, sales and operational expertise.Experience Mar 2024  Current World Wide Technology Chicago, IL Sr. Solution ArchitectContracted as a storage, data protection, hyperconverged resource supporting a data center consolidation project for Endeavor Health. Endeavor Health is the united front for Northshore Health Systems, Edward-Elmhurst Health, Northwest Community Healthcare and Swedish Hospital. Specific Responsibilities Assess the current state of physical infrastructure at each of 9 locations. Gather logical footprint of infrastructure (storage, compute, virtualization) Map infrastructure to applications. Connect with business unit owners to document policy (data protection, retention, availability, disaster recover, change control, current risk) Develop a migration/decommission/consolidation strategy. Develop a risk mitigation strategy.Nov 2023  Feb 2024 Navitas Partners LLC Chicago, IL Sr. Solution ArchitectContracted as a hyperconverged resource supporting a data center consolidation project for a fortune 500 financial company to assess the infrastructure. This included health checks and identifying gaps in best practices that increased risk to the business.Specific Responsibilities Work directly with Dells customer support team to coordinate and assist with all upgrade activities. Support VMware Cloud Foundation on VxRail infrastructure in the customers production infrastructure. Support life cycle management operations (applyupdates/patches/upgrades as needed) in VMware Cloud Foundation on VxRail infrastructure. Management of VI Workload Domain tasks like adding new nodes or removing existing, User Management, Backup in VMware Cloud Foundation on VxRail infrastructure Management of VMware infrastructure. Recommend best practices in a VCF +VxRail environment. Perform knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures. Assist customer in optimizing the VxRail environment. Sep 2021  Aug 2023 Datto Inc. Chicago, ILSr. Solution ArchitectResponsible for development and empowerment of technical individuals working for Datto channel partners, as well as working directly with the Datto Sales team.Specific Responsibilities Present technical product demos to potential customers for medium to large opportunities, remotely and in person Provide technical pre-sales support to Datto sales teams and Datto partners, throughout the sales cycle Maintain detailed records in Salesforce tracking workload and Datto Partner technology needs Contribute to competitive intelligence content Up-to-date knowledge of the industry, technical and competitive landscapes Solutions Engineers are predominantly office-based, but there will be some domestic and international travel Conduct remote webinars along with speaking at industry and Datto- sponsored events Utilize career knowledge to help guide and mentor junior Solutions Engineers Build knowledge across all Datto solutions.Aug 2020  Aug 2021 AbbVie Chicago, ILSr. Storage EngineerResponsible for the design/engineering of solutions that include: hyperconverged technology, complete spectrum of storage platforms involving multiple disciplines. Key tasks involve coordination and collaboration with business units that enable technical teams to provide consultation and support for hosting solutions with a focus on best practices and security. The overall goal; provide agility to the business.Specific Responsibilities Review architectural diagrams for proposed storage solutions provide detailed designs to enable implementation of the standard cloud and/or on-prem services based on requirements Engineer and implement storage solutions including Dell EMC Unity, PowerStore, Elastic Cloud Storage, Isilon, PowerMax, VMAX Family, SC Series Solutions, VMAX All Flash and VMAX3, VPLEX, Avamar backup and, XtremIO Solutions Provide expertise with data center expansions for compute and storage utilizing Dell/EMC, VxRail and VxRack Hyper converged solutions Provide troubleshooting skills in Storage solutions and Hyperconverged technologies Provide support to execute best practices, develop governance, and security controls across storage infrastructure Provide support for networking and core Internet protocols (e.g., TCP/IP, DNS, SMTP, HTTP, and distributed networks) Collaborate with cross-functional teams to support the engineering and implementation of new cloud applications or solutions Provide third level support to operational teams to ensure Incident and Problem Management is a mechanism that feeds continuous improvement Assist application and architecture teams with proof-of-concept cloud services and implement the design in a lab environment Establishes strong partnerships with key vendors, BTOs, and infrastructure teams to deploy datacenter infrastructure Collaborate with the architecture team on standards and strategies Adhere to corporate standards regarding applicable corporate and divisional policies Participate in RFI/RFP workshops.Nov 2017  Jan 2020 Eastern Computer Exchange Chicago, IL Solution ArchitectResponsibilities included support of pre- and post-sales campaigns for both existing customers and prospective account opportunities. This included architecting and deploying solutions centered at Infrastructure(Dell/EMC HCI: VxRail, VxRack, VxBlock, SAN/NAS: XtremIO, PowerMAX, Unity, Isilon, SDS Object: Elastic Cloud Storage  ECS, DPS Suite: Avamar, Data Domain)Integral in positioning service offerings and support in the development of tasks that followed: (Scope-Of-Work, Level-Of-Effort etc.) Support of a national virtual pre- and post-sales technical support model. June 2015  Nov 2017 Cleversafe Inc. Chicago, ILBusiness Solution ArchitectSolution development focused on cloud service offerings with global partners, Ericsson, HP, Cisco.June 2014  June 2015 EMC - Isilon Chicago, ILSr. System EngineerSupported sales campaigns, solution development and service offerings 2011  2014 NetApp Inc. Chicago, ILBusiness Solutions ArchitectExecuted tasks required to evangelize the strategic vision of NetApp solutions for global enterprise customer baseC-Level focus on strategic accounts2009  2011 NetApp Inc. Chicago, ILEnterprise EngineerAssisted sales teams in planning strategic engagements for named enterprise accounts. Consistently achieved 130% of goal for assigned enterprise accounts.2008  2009 Forsythe Solutions Skokie, ILSenior Storage ArchitectAchieved a high level of customer satisfaction on all consulting engagements by advocating process with project managers and technical consultants involved in solution deliverySupported account managers in presales activities and maintain SLA for response timesArticulated architectural/design concepts to product specialists and delivery consultants for further developmentManaged technical consultants through project delivery lifecycle Demonstrated ability to assemble customer ready final document deliverable from multiple project team membersProvided leadership and research capabilities supporting technical recommendations within advisory deliverablesContributed to the development of best practices, strategies, policies, methodologies, and documentation sets for SE community Assisted in the design of statements of work, level of effort, and work breakdown schedules along with engagement pricing included in many customer proposals.20032005 NetApp Inc. Chicago, ILConsulting Systems Engineer - Americas Channel Organization Increased regional sales to 28+ million working with Forsythe Technology Assisted in joint sales calls, technical and sales training, solution development and service offeringsAssisted partner in development of customer demo / training center 20012003 NetApp Inc. Chicago, ILConsulting Systems Engineer - IBM Global ServicesAssisted in driving sales to 25+ million via reseller agreement with IBM Global ServicesAssisted IGS field in customer solution architecture, technical and sales training, solution development and service offerings Assisted IGS/NetApp team in sales and go-to-market strategy development 19992001 NetApp Inc. Chicago, ILChicago District SE - ManagerBuilt and managed a team of 8 Systems/Sales Engineers across 3 geographic areasAssisted in training and employee developmentAssisted corporate HR management to define and deploy SE roles and career paths19981999 NetApp Inc. Chicago, ILSystems EngineerSupported four Sales Reps in account planning and sales engagements across three geographic areasActed as area wide database subject matter expertAssisted in development and delivery of company wide database training 19961998 IBM Global Services Chicago, ILManager Unix/Database SupportBuilt and managed a team of 20 Unix System Administrators and Database Administrators for an IBM outsourced accountResponsible for all aspects of team development and management. Accountable for infrastructure operations as well as customer relations/satisfaction and contract fulfillment19901996 ComEd Chicago, ILSystem Administrator / Application DeveloperResponsible for all aspects of Unix/Database system administration (Sun Solaris/Oracle/Sybase)Worked on a team to develop and maintain nuclear plant application software. Included programming in C, C++, Visual C++, Visual Basic, SQL query designEducation 1996 College of St. Francis Joliet, ILCertificationsAzure AZ-104/AZ-303/AZ-304/AZ-305NetApp Certified Storage Associate - Hybrid Cloud NS-146 NetApp Accredited Sales Professional (NASP)NetApp Accredited Technical Sales Professional (NATSP) NetApp Certified Data Administrator (NCDA)NetApp Certified Implementation Engineer (NCIE-SAN) RedHat Sales Specialist  Cloud AutomationRedHat Sales Engineer Specialist  Cloud Automation AWS Cloud Practitioner  (CLF-C01)AWS Certified Solutions Architect Associate  (SAA C03) VMware VTSP AccreditationDell/EMC Server Credential CertificationDell/EMC SE Data Protection CertificationDell/EMC DCA: Information Storage and Management v4 Dell/EMC DCE-CA: Cloud Architect, Cloud ServicesCCNA  Cisco Certified Network AssociateInterests Snowboarding, Skiing, Cycling

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