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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL STATEMENTAn experienced, resourceful, and highly motivated professional with over 20 years of experience in security administration, people management and training. Excellent problem solving and leadership skills with an ability to perform effectively in any environment and seeking to bring to a dynamic team, transferable skills, a dependable work ethic and a reputation for getting the job done.EXPERIENCEDECEMBER 2023 MAY 2024RIDE SHARE DRIVER, UBERProvided friendly, courteous and professional interactions with passengersEfficiently managed time to ensure timely pick-ups and drop-offsDemonstrated a proficiency with GPS and maps in navigating efficiently through different routes and unfamiliar areasHandled effectively and quickly unexpected situations and challenges, such as traffic delays or route changes and maintained calm under pressureMaintaining a clean vehicle and a professional appearanceUsing the Uber App and other necessary technology effectivelyAdhered to road rules and regulations to minimize risk and liabilities.SEPTEMBER 2016 DECEMBER 2020DIRECTOR OF SECURITY, STRATEGY SECURITY ENFORCEMENTSupervised the daily workflow, schedules and assignments of security guards and desk clerk.Prepared and conducted training for new hires and current staff including training on workplace searches, drug and alcohol procedures and related safety and security topics.Took proactive steps to provide a safe and secure working environment.Ensured that the team follows security and privacy laws and standards.Maintained utmost confidentiality and discretion.Maintained proper records and produced comprehensive security reportsMAY 2012- JULY 2016DRIVER (PART TIME), lyftManaged time and routes to meet customer demands and provide customer satisfaction.Represented the Lyft brand with courtesy, quality service, professional appearance and adherence to safety.Communicated with passengers to assess needs and to answer questions about route and expected travel time.Demonstrated adaptability and problem-solving skills in navigating challenging and unfamiliar terrains to meet deadlines.Followed road rules and regulations to minimize risks and liabilitiesSEPTEMBER 2004 OCTOBER 2014SECURITY CONSOLE OPERATOR/SUPERVISOR, AMERICAN EXPRESS (SECURITAS)Successfully managed and maintained a safe and secure site utilizing Microsoft Office Applications, C-cure Badge Systems, CCTV systems over IP Network Video Data SystemsLeverage strong communication and conflict management skills to address escalated situations.Maintained updated knowledge of security processes and changes in access and consistently fostered team communication and effective performance.Shared observations and recommendations in staff meetings to help improve facility security and facilitated continued training and developmentEDUCATIONNOVEMBER, 2011 kaplan universityASSOCIATES OF SCIENCE DEGREE, CRIMINAL JUSTICESEPTEMBER, 1993 ST. ANDREW TECHNICAL HIGH SCHOOLHIGH SCHOOL DIPLOMASKILLS AND COMPETENCIESExtensive knowledge of security protocol and proceduresThe ability to operate a vehicle observing legal and defensive driving practices.Effective communication/ interpersonal skillsProficient in Microsoft Office Suite and use of technologyThe ability to problem solve and create plans of action and reach solutions.Excellent management and supervisory skillsRisk assessment and self-managementAdminister and train First Aid and CPRACCOMPLISHMENTS2012-2016 CPR, AED, First Aid InstructorClass D Security Officer LicenseClass G Armed Security Officer LicenseCertified Driving InstructorFEMA Certified Active Shooter ResponderNRA Firearm InstructorREFERENCESReferences are available upon request. |
