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PHONE PHONE NUMBER AVAILABLEJ A Z M I N E S M I T HOBJECTIVESeeking a position with your organization where I can grow professionally as well as enhance my personal knowledge, skills, and abilities. EDUCATIONNorth Lawndale College Prep(Graduated 2017)Harold Washington(Attended 2017-2020)WORK EXPERIENCESoldier Field July 2022  Current Chicago, IL Deputy General ManagerAdminister and uphold all Soldier Field policies and corporate directivesManage Human Resources including hire, train, develop, manage, and schedule all employeesManage hardware, software, threading, maintenance of all systems within facilityBooth and projection technology, TMS operation, POSGuest relations, marketing, and promotionsExpert in Microsoft Office Suite programs (word, excel, outlook, access)Manage all inventory control (ordering, receiving, tracking, reporting, cost control) Soldier Field August 2021  July 2022 Chicago, IL Assistant ManagerAdminister and uphold all company policies.Train, develop and coach of all non-management employeesEnsure guest satisfaction, marketing, and promotion engagementsEnsure a safe and clean working environment / perform audits for cleanliness and safetyManage loss prevention, emergency situations, reporting to upper managementOperate and maintain all hardware and software projection and audio-visual equipment Soldier Field April 2020  August 2021 Chicago, IL Senior Team Lead / Team LeadTrain, develop and coach of all non-management employeesEnsure guest satisfaction, marketing, and promotion engagementsManage loss prevention, emergency situations, reporting to upper management Amtrak (Soldier Field) December 2019  April 2020 Chicago, IL Floor Staff _ TIPS certification (January 2020), Customer Service, POS REFERENCESLawanda Soldier Field/General Manager 312-214-5987 Jason Sills Soldier Field/District Manager (West Region) 631-414-0395 Brandy Schuerman IL Department of Innovation and Technology 217-691-4980