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Title Microsoft Office Specialist
Target Location US-NJ-Mount Holly
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Pemberton, NJ Street Address
Cell: PHONE NUMBER AVAILABLE  Email: EMAIL AVAILABLESUMMARY OF QUALIFICATIONSSuccessful record of achievement and advancement over 10+ years as a sales professional.Strong communication, interpersonal and organizational skills; listens effectively to ensure customer satisfaction.Ability to adapt to changing priorities, maintain a positive work ethic in order to achieve company goals.QuickBooks Certified User, certified in QuickBooks Pro, Premier, and Accountant for Desktop.Microsoft Office Specialist (MOS) Certified in Word.Proficient in the use of Microsoft Office (including Word, Excel, PowerPoint, Outlook & Access).PROFESSIONAL EXPERIENCEGathered leads from a variety of different sources, including outbound, inbound and cold-calling.Able to communicate effectively with members of staff; acted as a liaison between various internal and external departments.Prospected and developed relationships through personal contacts, referral networking and direct cold calling in excess of 100 calls per day.Developed new customer relationships, while also strengthening connections with existing clients, exceeding revenue goals.Assisted borrowers in the loan process, overcoming objections, requesting necessary documents and submitting to processing.Coordinated and reviewed all documents necessary to ensure policies, refinancing and loans can be executed within strict deadlines.Reviewed documents using honed attention to detail to find missing or inaccurate information, and sourced the correct information as needed.Provided clients with accurate information in accordance with state and federal regulations, and addressed any questions or concerns that the customer may have.Excellent math skills; ability to compute DTI, LTV and review tax returns.Ability to order and interpret credit reports, written verifications and appraisals.ADMINISTRATIVE SKILLSCustomer ServiceSchedule ManagementTime ManagementWritten CorrespondenceAccounting PrinciplesBookkeepingLogisticsGeneral LedgerBank ReconciliationClient Relations/ProspectingFinancial StatementsNegotiationEDUCATIONMicrosoft Office Specialist Merit Training Institute, Mt. Laurel, NJ 2020QuickBooks CertifiedPre-Engineering Teaching Studies The College of NJ, Ewing, NJ 2010Courses: Multi-Media Design, Creative Design GPA: 3.80Completed 52 credits in Business Admin Rowan College at Burlington County Mt. Laurel, NJ 2005-2011Towards Bachelors Degree Honors: Deans List - 2005Associates Degree Adelphi Business Schools, Garden City, NY 1980EMPLOYMENTLicensed RealtorLoan OfficerInsurance Sales AgentWeichert PremierAmerican Capital Real Estate LendingFarmers Insurance, Moorestown, NJ03/2020 - Present06/2021  01/2312/18  04/19Loan Coordinator/Document Recov- ery SpecialistFreedom Mortgage, Mount Laurel, NJ01/15  04/18Loan OfficerFreedom Mortgage, Mount Laurel, NJ08/13  01/15Owner/EntrepreneurBest Pet Kennels (Website Business)06/11  PresentHealth & Life Insurance Sales &Annuities & LTC Insurance Bankers Life & Casualty, Mount Laurel 05/2009-10/2010

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