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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Baltimore, Maryland Street Address
Highly dependable and cooperative Crew Member with a strong focus on customer satisfaction. Skilled inhandling cash transactions and utilizing POS systems. Demonstrated exceptional communication skills andproblem-solving abilities when resolving conflicts among team members and customers. Trained in multiplepositions and proficient in food preparation processes.Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and ateam-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations,problem-solving and multitasking. Committed to providing outstanding customer service and maintaining aclean, organized environment.Reliable individual with experience in providing exceptional customer service in fast-paced retail environments.Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining highstandards of customer service during high-volume, fast-paced operations. Committed to delivering a positivecustomer experience and ensuring customer satisfaction.Skills* Analytical Skills * Bakery OperationsOrdering Procedures Refreshment Stand Operation* Order delivery practices Food Production ProcessesDependable and Cooperative Training and MotivationPackaging and Labeling Safety awarenessPerformance Improvement SafetyBasic Math Creativity and InnovationEquipment Maintenance * Sales and Promotions* POS system use Clear CommunicationHeavy Lifting e Team LeadershipExperienceCrew MemberMCDONALD'S, Baltimore, MARYLANDOctober 2023 - Present* Greeted customers in a friendly and professional manner, ensuring customer satisfaction.Performed cashier duties such as accepting payments, issuing change, and counting money back tocustomers.* Coordinated with other crew members to complete assigned tasks quickly and effectively.* Cross-trained in multiple positions within the store as needed.* Handled customer complaints in a professional and courteous manner.Demonstrated excellent communication skills when dealing with customer inquiries and complaints.* Placed orders into POS systems and handled cash and credit transactions.* Provided exceptional customer service by anticipating customer needs and responding promptly to theirrequests or concerns.* Completed all store opening and closing procedures.* Memorized food and drink recipes to prepare orders with speed and accuracy.Followed health department regulations for handling food products properly.Followed all safety and security procedures to reduce risks.