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Title Customer Service Care
Target Location US-WA-Greater Seattle
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEGreater Seattle, WA Street Address
PHONE NUMBER AVAILABLECAREER SUMMARYAdministrator with experience working to improve the performance of organizations serving hundreds of individuals each year. Adept at collaborating with others while ensuring high-quality services and programs. Career history of onboarding, training, and supervising staff, promoting adherence to organizational policies and industry standards.AREAS OF EXPERTISEProcess Implementation Bookkeeping Processes Calendar Management Account Management Community Outreach Marketing Initiatives Data Management Payroll Administration Client Relationships Training Initiatives Staff DevelopmentPROFESSIONAL EXPERIENCEPROLOTECH RemoteRemote Customer Care Oct. 2019 - Feb. 2020Provided courteous and professional service on behalf of a regional company, working to optimize key aspects of operations.Promoted efficiency and profitability for the company generating 17.2 million in annual revenue.Processed up to 2,000 transactions each day, always ensuring the accuracy of a high volume of financial data.Maintained knowledge of more than dozens of items, providing information to customers regarding item availability and product specifications.IPONE PUBLIC PARTNERSHIP Federal Way, WAHome Health Care Nov. 2017 - June 2021Contributed to patient-centered clinical care procedures on behalf of Private, working to deliver evidence-based, compassionate support.Maintained consistency of care, working with a facility serving patients each year.Collaborated with specialized practitioners to provide care for patients experiencing cardiac issues and respiratory ailments.Conducted EKG monitoring, intake assessments, and vital sign monitoring, ensuring compliance with healthcare regulations and industry standards.BELONG HOMES Seattle, WAHome CoordinatorAug. 2022 - Aug. 2023Coordinated real estate logistics for residential properties, working to increase listing potential and enhance tenant interest in available vacancies.Contributed to listings and properties valued at up to 25 weekly, consistently achieving optimal terms for clients.Worked to increase occupancy rates on behalf of the company managing thousands of transactions each year.Managed key aspects of operations, contributing directly to lease agreements and unit rentals.EDUCATION & TRAININGUNIVERSITY OF PHOENIX OnlineAssociate degree - Business Management Apr. 2012Completed coursework in Project Management, Accounting Principles, and Marketing.TECHNICAL SKILLSProficient in Adobe Creative Suite, MS Word, MS Teams, Google Workspace, MS Excel, MS SharePoint, MS Project, QuickBooks, HubSpot, Dropbox, MailChimp, Salesforce, Zoom, and Slack.ADDITIONAL EXPERIENCERUSSELL INVESTMENTS Seattle, WAExecutive Assistant Oct. 2013 - Aug. 2018Ensured the highest caliber of offerings on behalf of the Finance organization.Worked to increase the profitability of an entity generating more than 1.1 billion in annual revenue, promoting transparency and consistency of operations.Aimed to optimize performance, of an organization specializing in retirement plans, broker-dealer.Trained and supervised several staff, promoting adherence to company policies and industry guidelines.LOVE & KINDNESS CHILDCARE CENTER Tacoma, WAExecutive Assistant June 2005 - Aug. 2012Provided the highest caliber of care for infants, toddlers, elementary-aged youth, preschoolers, and newborns, planning fun and educational activities.Worked on behalf of a daycare center, always delivering the highest caliber of support.Continuously ensure optimal health and safety for over 30 children during tenure, promoting cooperative learning to help youth face challenges and meet developmental milestones.Promoted social engagement, Scheduling, Payroll, coordinating community events, Interviewing, On-Boarding, Organization of records certifications for employees and clients, and Organization of client records, facilitating optimal comprehension of complex topics.ACS Federal Way, WAWireless Support Analysis Mar. 2011 - May 2013Worked to promote the highest level of offerings for Telecommunications organizations.Ensured efficiency of operations for entity specializing in Cellular service.Consistently delivered reliable service for an organization generating 6.2 million in yearly revenue.Trained and supervised several staff, promoting adherence to organizational policies and industry standards.

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