| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEclstafford65@gmail,comObjectiveIm a hard working professional with 20 + plus years of customer service. I looking to level my skills, and learn new skills, and with your software by filling the position at your company. SkillsCustomer Service, Customer Satisfaction, Conflict Resolution, Compliance Adherence, Compliance Requirements, Documentation Expertise, Interpersonal Communication, Privacy Requirements, Good Listening Skills, Learning New Software Easily, Empathetic, Typing, Data Entry ExperienceJuly 2023 To PresentPaychex, Indianapolis IN, Payroll Specialist* Started as a rapid response representative running payrolls for small companies* Assigned payroll specialist with my own clients* Called clients to run payrolls, answered questions, responded to emails, responded to voice mails, and took in bound calls from my clients March 2023 - June 2023 I was unemployedNovember 2022 - March 2023Charles Schwab, Indianapolis IN, Broker Training to be a broker couldnt pass SIE Licensing test Did customer service on the phone Learned how to set up, and send customers their required minimum distributions I answered questions for customers I learned how to move money for customers from on account to another buy journaling, standing orders to transfer If customers had questions I couldnt answer I would research it, and call them back with an answerFebruary 2015 - October 2023Carrington Mortgage Services, LLC, Westfield IN. Customer Service/Collections Representative Took inbound calls, and made outbound calls from, and to customers I answered questions about their mortgages I assisted customers with making payments on their mortgages, I offered assistance like repayment plans, and mortgage assistance if past due Offered forbearc=nce, or state assistance during the pandemic I had 10 Perfect Attendance Awards I had 7 Star Awards I had several 100 % QC Awards I had 4 Employee Of The Month Awards2 I had several contest won awardsMay 2014 - February 2015 I was unemployedMay 2001 - May 2014Sallie Mae/Navients, Fishers IN, Customer Service/Collections Representative Took inbound calls from customers about their student loans Made outbound calls to customers their student loan payments, and when they would be making them Offered assistance options like forbearance, or deferments if they couldnt pay, or past due I had some contest awards, and won prizes,, and, 100% QC awards, EducationHamilton Heights High SchoolField Of Study - Business |
