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Title Program Manager Senior Project
Target Location US-MN-Northfield
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Candidate's Name
Maplewood, MN Street Address  EMAIL AVAILABLESENIOR PROJECT / PROGRAM MANAGERAccomplished IT leader with experience in planning, executing, managing and delivering high-profile IT initiatives to ensure on-time, on-budget and within scope completion. Proven ability to deliver multiple projects simultaneously within a complex matrix organization across multiple internal teams and external software vendors.Background in solution design, development, and implementation with formal PM training and certifications. Able to create unique solutions based on varied needs.Core Competencies include:Product Manager Project Manager Program Manager Process Development Personnel Management Formal Communications GPU / Machine Learning Mainframe / Distributed Worldwide Services Software and Hardware Coaching and Mentoring Author / PresenterPROFESSIONAL EXPERIENCEUnitedHealthcare Optum UHG Ingenix 09/2007  03/2024Sr. Mgr. Enterprise Cybersecurity Software Development / Sr. Program Manager / Sr. Portfolio Manager / IT Architecture Manager / EDI X12 Engineering ManagerLeverage hands-on technical expertise and project management skills to plan, implement, and manage over $20 million in budget between multiple projects in a highly matrixed environment. Perform various data extraction and analysis tasks for presentations to Executive Staff. Determine best practices and train software, policies, and procedures for multiple teams (across mainframe, distributed, and business groups). Managed mainframe technology programs and projects.Projects included: Migrating numerous customers from EDI X12 4010A1 to 5010 before ICD-9 to ICD-10 transition; moving all AARP data from Hartford Insurance Group to Optum; Combining mainframe / distributed solutions to address system automation, optimization, and isolation.Architected, implemented, and supported numerous FacilEDI installations. FacilEDI validates, remediates, and reconciles healthcare claim data. Many corporate customers process millions of claims every evening in production, remediation, and test environments.Implemented multiple processes to streamline communication and proactively manage potential system failures.LANDesk Corporation 09/2004  09/2007Director of Worldwide Professional ServicesCoordinated dozens of concurrent software deployment/training projects, sales proposals, departmental finances, and a 20+ person International Professional Services team.Took the Services department from an unorganized negative cash flow entity to an efficient positive revenue generating cost center ($4.7M profit in 2007). Please note that LANDesk was purchased by Avocent Corporation that already had a Director of Professional Services and that I was re-hired by LANDesk (see Intel LANDesk below) into this position, showing a positive ongoing work relationship.Cadence Design Systems 09/2003  09/2004Lead Project ConsultantCoordinated development, release, test, and documentation of a parallel processing server farm management tool.Managed deployment and integration solution into Texas Instruments where chip design and development time were reduced from a week to a few hours (saving millions of dollars per effort). Was a contractor who completed commitment and stayed until project completion.Candidate's Name  PAGE TWOArnett Solutions 09/1998  09/2003Project Management ConsultantPerformed project management tasks for numerous corporations and government entities (obtaining many high-level government and nuclear clearances).Wrote and/or edited numerous technical books including Inside TCP/IP, UNIX Unleashed, Building a Windows NT Internet Server, and others. Developed many analog and digital products (most notable being a small home telephone system).Intel Corporation 09/1996  09/1998Professional Services Consultant LeadManaged multiple deployment project teams around the United States.Group atrophied from twelve to two (I was responsible for the Mississippi to the Pacific and my peer to the Atlantic). As a LANDesk Management Suite SME I traveled around the world speaking to the Intel Board of Directors and performing Keynote speeches with then CEO and President Dr. Andy Grove and Dr. Craig Barrett.EDUCATION AND PROFESSIONAL DEVELOPMENTMaster Certification, Applied Project Management (included PMI, Six Sigma (6), Agile, & Advanced PM Principle courses), Villanova UniversityITIL Foundation Course from ITIL FoundationMultiple DoD NFIB, NCID, DCID, and other strict standardsSUPPORT SYSTEMSSharePoint (Admin) Swift/Kanban (Admin) Confluence / Jira (Admin)MS Project Server (Admin) Microsoft (N)OSes LAMPP & UNIX (N)OSesINDUSTRY APPLICATIONSHealthcare Claim Processing, EDI X12 4010A1/5010 837 P/I ICD-9/-10Network Management, LANDesk Mgmt Suite HPSM SMS Altiris Tivoli ZenworksMicroprocessor Design, GridMatrix Network Chameleon MasComposeCardkey Systems & Pinkerton Controls Systems, SCIF design, implementation, & test for Top Secret U.S. Government facilities (NFIB, NCID, DIAM standards strictly followed)Aerospace Customers Included: TRW, Hughes, Northrop, Rockwell, The Aerospace Corporation, and others (non-aerospace included Xerox, CIA, & NSA)PUBLICATIONSPatent(s): PHISEC  Provisional Patent for Protected Health Information SECurityBook(s): Inside TCP/IP v4, Building A Windows NT Internet Server, UNIX Unleashed, Network Management Suites Unraveled: How to Reduce Your Network Management CostsArticle(s): Beat areas covered as a full-time Test Reviews Editor for LAN Times Magazine were The Internet (yes, not kidding I have been doing this that long), mass storage, and UNIXCandidate's Name  PAGE THREECOMMUNITY INVOLVEMENT1980  Present: Progressed from Special Olympics Hugger through Coach in SoCal and now help direct State Track & Field events. Member of SOMN Volunteer Management Team. During Special Olympics volunteer tenure (and before computerized heat/flight athlete assignment software solution), manually led Utah annual State event that includes over 1,400 special athletes, 450 heats and flights, and 250 volunteers and look forward to continuing assist in any manner needed with the state of Minnesota (currently slated to announce many events). NOTE: Utah Special Olympics 1994 Volunteer Of The Year.2018 - Present: Founded non-profit 501(c)(3) YETI CAVES Corp. (Youth Ecology Training Institute). Grown to 3 established BSA & private camps in the first year and will grow organically to meet the need for youth to experience the outdoors around the nation. Work focus around Scout & private camps.oSide spin-off volunteer work was managing the MN Department of Natural Resources facilities for the State Fair. This included opening all facilities in the designated block before the fair opened, making sure volunteers were prepared for their designated roles, and various stations around the block were properly maintained. Also managed any emergencies that may arise. NOTE: Included all Government Parks & Rec. Divisions and may perform role again this year if time and potential new work permits.2017 - Present: Have Mentored twelve Scouts to the rank of Eagle.2011 - Present: Inducted into Boy Scouts of America Order of the Arrow Ordeal in 2014, Brotherhood in 2015, & Vigil in 2020.Utah Department of Transportation 11400 South Project. Integral in $241M budget project while helping control $750K in project incentives. One of only four at large members who drove project being completed on time and under budget.Past South Jordan City Safety Committee Board member. Reviewed and approved all police, fire, and facility budgets. Was integral in ranking and reviewing / promotions of officers.Civilian Police Academy graduate (City of South Jordan, UT)Past Association of Volunteer Emergency Response Teams (AVERT) Chairman of the BoardCommunity Emergency Response Team (CERT) certified.CERT Train-The-Trainer certified

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