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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Brandlwood Court PHONE NUMBER AVAILABLE (mobile)White Bear Township, MN Street Address EMAIL AVAILABLEOBJECTIVE:Dedicated and passionate Software / Hardware Quality Assurance Engineer, having 11+ years combined experience, seeks employment in relatable Software / Hardware Quality Assurance, Business Analyst, and Hybrid positions. Open to remote and onsite / hybrid positions local to the St. Paul / Minneapolis Metro Area.EXECUTIVE SUMMARY:Quality Assurance - More than a decades worth of experience, specializing in Manual Software Testing. Solid experience as a Test QA Lead, Test Data Analyst, Software Application Testing Lead, and System Business Analyst. Experienced in software, web-based application, and mobile application testing, hardware testing, and in defining and developing Best Practices for the Quality Assurance Team. Proven leader and mentor.Business Analyst - Over 7 years experience in gathering and defining business requirements, business logic, use cases, and application deliverables needs and expectations. Solid experience in coordinating and fostering the collaboration between the Business, Product, Project, Development, Quality Assurance, and Testing Teams.SKILLS:Motivated, self-starting individual that is an effective team member, with proven success working remotelyAble to learn rapidly and perform duties efficiently under time constraints and other pressuresExcellent written, verbal, and interpersonal communication skills, with team management and training experienceCreative and analytical thinker that exhibits a strong eye for the details while holding focus on the overall picturePossesses the problem solving, trouble shooting, and bug investigation skills needed to find and eliminate defectsDemonstrated ability to draw conclusions based on test results and in making result-based recommendationsManual, Ad Hoc / Exploratory, Sanity, Blackbox / Whitebox, UAT, and Stress Testing experienceSome automated testing experience using Selenium + MS Excel tool setModerate familiarity with Graphical User Interface (GUI) design, composition, creation, and revisionExperience with both software and hardware / mechanical testingDesign Methodology environments experience: 10 years Agile. 1 year WaterfallSOFTWARE:Bug Tracking: Team Foundation Server, JIRA, XRay plug-in for JIRA, Redmine, IssueTrak, DevTrakFile Management: Team Foundation Server, MS SharePoint, JIRA-ConfluenceOffice Productivity: MS Office365: Word, Excel, PowerPoint, Outlook, Teams, Skype, Slack, WebExCreative: PhotoShop, Flash, PremierePro, 3D Studio Max, Maya, Visual Basic, DreamWeaver, MS-Paint and othersOperating Systems: MS 11, 10, 8, 7, XP Pro, WinCE, Apple & Android for Mobile; Mac iOS 10.6 Snow Leopard (PC)Other: Fiddler, WingPath, Postman, Greylog, PuTTY, Figma, Snag-It, Selenium, SQL/SQLDev, Git, JavaScript, 10-KeyWORK EXPERIENCE:Home Services of America, Edina, MNSenior SW Quality Assurance Engineer: Jun 2022 Dec 2023 (full time position)Worked as a member of a 4-person QA Dept. supporting the Product and Development teamsWorked with and provided support, guidance, and mentorship to contracted 4-person off-shore QA Team (India)Analyzed, wrote, maintained, and executed 400+ tests cases based on requirements500+ defects discovered during development of a proprietary, Web-based Application and Integrated ServicesCollaborated with software developers, BA, and project/product managers to resolve bugs and other issuesActively participated in scheduled and impromptu software developmental, design, and strategy meetingsPartnered with Business SMEs in requirements gathering to define software application business logicSoftware and Tools used:JIRA; XRay; SQL, Figma, Snag-It, MS Office 365: Word, Excel, Paint, Teams, SharePoint, and Outlook;Agile design methodologyPace Analytical Services, Inc., Minneapolis, MNSW Quality Assurance Analyst: Mar 2016 Jun 2022 (full time position)Led the QA Dept. and supported the development team of 1 BA, 1 DevOps, 2 DBAs, and up to 15 DevsImplemented test plan document that increased productivity and increased management capabilitiesDecreased development team related application outages due to defects by 71%, downtime by 70%, in first yearCoordinated business users testing of in-development Web-based Applications and reconciled their resultsAnalyzed, wrote, and executed dozens of test plan documents containing thousands of tests cases1500+ bugs / issues discovered while supporting nearly 35 proprietary Web-based Applications and ServicesCollaborated with software programmers, BA, and project/product managers to resolve bugs and other issuesActively participated in scheduled and impromptu software developmental, design, and strategy meetingsCreated, updated, and maintained several User Guides for in-house applicationsPartnered with Business SMEs in requirements gathering to define software application business logicSoftware and Tools used:JIRA; XRay; MS Office 365: Word, Excel, Paint, Teams, SharePoint and Outlook; and PuTTY; Postman; Greylogs; IssueTrak; SQL/SQLDev; WebEx; Slack; LIMS Systems (proprietary);Agile design methodologyCummins Power Generation, Shoreview, MNSW/HW QA Test Engineer - Consultant: Sept 2015 Jan 2016 (contract position, Entegee / AP Engineering)30+ bugs / issues discovered during testing of in-development networked devices and Web ApplicationAnalyzed, wrote, and executed several test plans containing hundreds of tests cases based on requirementsCollaborated with software programmers and project/product managers to resolve bugs and other issuesPerformed Manual Testing of software and hardware for Networked Devices, Web, and Mobile ApplicationsActively participated in scheduled and impromptu software developmental, design, and strategy meetingsImplemented test plan document that increased productivity and progress management capabilities.Software and Tools used:TFS Online; MS Office 2013: Word, Excel, and Outlook; MS 8; WinCE, SKYPE for Business, Fiddler, WingPath, and PuTTY;Agile design methodology environmentInfinite Campus, Inc., Blaine, MNSW Quality Assurance Analyst I: Oct 2013 Mar 2015 (full time position)50+ bugs / issues discovered during testing of in-development online and mobile learning app platformsAnalyzed, wrote, and executed dozens of test plans containing hundreds of tests cases based on requirementsCollaborated with software programmers and project/product managers to resolve bugs and other issuesPerformed Manual, Issue, Integration, Pre/Post-Release, Regression and Minicores Testing of software and appsActively participated in scheduled and impromptu software developmental and strategy meetingsManaged inventory and check-in/out of mobile devices; approx. 50 pieces of equipment, plugs, and cablesSoftware and Tools used:JIRA; JIRA-Wiki; MS Office 2010: Word, Excel, and Outlook; MS 7; iOS for mobile 6, 7, and 8; aOS for mobile 4, various mobile device types based on both Apple and Android operating systems;Agile design methodologyAmano-McGann, Inc., Minneapolis, MNAssociate QA Test Engineer Project Leader: Jan 2013 Apr 2013 (contract position, Insight Global)100+ bugs / issues discovered during testing of in-development parking lane equipment hardware and softwareCo-created a standardized Test Script Creation Document in Excel that incorporates test progress metricsAnalyzed, wrote, and executed dozens of SWOT method-based test scripts containing 100s of tests cases eachCollaborated with software programmers and hardware developers to resolve found bugs and other issuesPerformed Manual, Ad Hoc, Sanity, Stress, and Regression Testing of software and hardwareActively participated in scheduled and impromptu software / hardware developmental and strategy meetingsSoftware and Tools used:Redmine; MS Office 2010: Word, Excel, and Outlook; Team Foundation Server; MS 7, XP Pro, and CE 6.0 (w/ Proprietary Layer additions),Waterfall design methodologyLifeTouch Portrait Studios, Inc., Eden Prairie, MNSoftware Tester: Oct 2012 Nov 2012 (contract positions, Entegee)Found, researched, and reported numerous bugs in photography and ID badge printing software and equipmentRewrote, Revised, Updated, and Implemented more than 20 Smoke Test Scripts and other test cases documentsCreated numerous Test Case documents to encompass new design features of updated softwareCollaborated with software programmers to resolve found bugs and other issuesPerformed Manual, Ad Hoc, Sanity, Stress, and Regression Testing of software and hardwareSoftware and Tools used:JIRA; MS Office 2007: Word, Excel, and Outlook; Digital Photography Equipment; Digital Lighting Control Boards and Lighting Equipment; Digital Light Meter; Digital Photo ID Badge Printers and Software; MS 7, Vista, and XP Pro;Waterfall design methodologyLifeTouch Portrait Studios, Inc., Eden Prairie, MNSoftware Tester: April 2012 May 2012 (contract positions, Entegee)Found, researched, and reported numerous bugs in photography and ID badge printing software and equipmentRewrote, Revised, Updated, and Implemented more than 20 Smoke Test Scripts and other test cases documentsCreated numerous Test Case documents to encompass new design features of updated softwareCollaborated with software programmers to resolve found bugs and other issuesPerformed Manual, Ad Hoc, Sanity, Stress, and Regression Testing of software and hardwareExecuted Badge Printer stress test/evaluation (6 printers, 10k badges ea.), made proposal for new printer choiceSoftware and Tools used:JIRA; MS Office 2007: Word, Excel, and Outlook; Digital Photography Equipment; Digital Lighting Control Boards and Lighting Equipment; Digital Light Meter; Digital Photo ID Badge Printers and Software; MS 7, Vista, and XP Pro;Waterfall design methodologyActivision Publishing, Eden Prairie, MNGame Tester: May 2009 October 2009 (contract position, Activision)Found, researched, and reported dozens of bugs and other required fixes in 10 video games under developmentShowed the ability to quickly switch tasks, with little disruption to productivity, due to new releases / deadlinesGaming Systems tested include: Microsoft Xbox 360, Sony PS3, and Nintendo DS and DS-LiteSoftware and Tools used: DevTrack; MS Office 2003: Word, Excel, and Outlook,Waterfall design methodologyWagner Spray Tech, Plymouth, MNLead Video and Multimedia Specialist: April 2009 February 2012 (full time position)AT Systems (American Security, LLC, Garda, LLC), St. Paul, MNArmed Courier - Team & Route Leader / Trainer: September 2005 September 2007 (full time position)Famous Footwear, Crystal, MNAssistant Store Manager: April 2005 September 2005 (full time position)Golden Valley Microwave Foods, Edina, MNLead Plant Accountant: August 1999 March 2002 (full time position)Golden Valley Microwave Foods, Edina, MNMailroom Supervisor: June 1998 August 1999 (full time position)Pinkerton Security Services, Edina, MNSecurity Officer, CSO - Lead Field Supervisor: November 1996 June 1998 (full time position)EDUCATION:ITT Technical Institute. Eden Prairie, MN. March 2005 - June 2009. GPA: 3.99 / 4.004yr Bachelors of Applied Science Information Technology: Digital Entertainment Game DesignITT Technical Institute. Eden Prairie, MN. March 2005 - June 2008. GPA: 4.00 / 4.002yr Associates of Applied Science Information Technology: MultimediaPROFESSIONAL ACCOLADES:Earned two Merit Increases for Outstanding performance, superior results, and a high dedication to dutyoat Golden Valley Microwave FoodsReceived a Commendation of Bravery for Assertive actions upon detection of a suspected electrical fireoat Pinkerton Security |
