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Candidate's Name
Street Address  Kathryn DriveMorgantown WV, Street Address
Phone: PHONE NUMBER AVAILABLEFAIRMONT STATE UNIVERSITY, WV Street Address
BS History/GeographyEmail: EMAIL AVAILABLEProfessional ProfileExperienced knowledge in health care environment with familiarity of medical terminology and protocols.Utilizes an effective combination of interpersonal/sales/relationship-building skills and strong organizational abilities that result in well planned and executed strategies.Successful in building and maintaining loyal patient/customer relationships based on trust and a problem-solving approach that addresses issues while communicating complex subjects in understandable, solution-focused language that results in rapid resolution.SkillsMicrosoft Word, PowerPoint, Excel, and AccessProficient in ADP and EpicCustomer Service/Quality AssuranceScheduling /Data EntryWork ExperienceWVU Medicine, Morgantown, WVCentralized Scheduler 10/29/19/-PresentSchedule patients correctly per department protocol whether in person, by phone or email.Review and update Medical records, add or update health insurances policiesWorks with Doctors and nursing staff to coordinate patient careEfficient in multiple medical specialties with the WVU Medicine systemFlemington BMW, Flemington, NJ 11/2017 - 4/2019 Service AdvisorCustomer Inquiries/ServiceWriting Repair/Maintenance OrdersSales Parts/ServiceStocking/Inventory PartsPersonnel Temporary Agency, Fairmont, WV 9/2016  9/2017Medical Biller/Reception/Animal HospitalAnswer PhonesSet AppointmentsData Entry/Medical ReportsMedical BillingFullerton Fiat, Somerville, NJ 10/2015  5/2016 Service AdvisorScheduling Service/Oil Changes/Maintenance/TiresData Entry / Claims Front Office / Phones/Customer ServiceUrse Dodge Chrysler Jeep, White Hall, WV 4/2013 - 10/2014Service AdvisorSales/Customer Service/ CashierSales Parts/Special PromotionsFront Office / Phones/Customer ServiceHarry Green Chevrolet Nissan, Clarksburg, WV 6/2011- 10/2012Service AdvisorAnswered telephones/emailsPrepared estimates and scheduled routine maintenance after multipoint inspectionSet Appointments for future maintenance or for high end mechanical issues