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Title Scrum Master Project Manager
Target Location US-NC-Charlotte
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Professional SummaryAs a consultant, successfully managed over 100 projects with teams as large as 60, direct reports 5+ and project budgets of over 3mm. Involved in pre-sales, providing a clear definition of scope, business requirements gathering and analysis, and assisted in taking over several projects to get back on track. Managed many fast tracked, high-pressure projects in mixed matrix organizations. Developed processes to fit the project and to facilitate clear communication and tracking. Managed many Portfolios of Projects as a contractor. Enjoy adding new skill sets through continuing education courses and certifications. PMP Certified, SCRUM Master Certified and continuing education. Working on Program Management and Azure/Cloud Computing Certification due to experience of running programs.Technical SkillsBusiness Requirements GatheringProject Scheduling/PlanningChange ManagementResource and Vendor ManagementBudget TrackingAsset ManagementProcurement of HW/SWPMP and Scrum Master CertifiedFinancial Scope (BRD, SOWs) and TrackingBest Practices & Lessons LearnedRisk MitigationAgile and Waterfall MethodologiesITIL FoundationsSharePointSDLCMS-Office SuiteMicrosoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts (working forward in order to take Cert.)Recent ContractsRandstad USA at Bank of America, Remote June 2023  June 2024Technical Delivery ManagerWorked with architects and engineers to deliver storage infrastructure, built new servers for updated OS platforms, Windows 2012 to 2019 and RHEL v7.9 to v9. Starting with lower environments to Production and DR environments utilizing the LeApp tool. Updating TomCat middleware to support some of the ForecastConnect, DataConnect and TreasuryConnect applications and databases with expanded storage environments and decommissioning old servers and storage to free up hardware for new growth.Beacon-Hill Technology at Wells Fargo, Remote April 2022  September 2022Project Manager/Lead SCRUM MasterWorked on Network Security as a Service  Network Tools attending Daily, Replenish and Retrospective Kanban meetings. Also, on a vertical cost reduction project in Network for renegotiations with Vendors and other labor cost savings items that was confidential. It was more for teaching how to organize the work being tracked in Jira and how to use reporting which is changing to a Product Aligned Jira align method they are rolling out in 4th Quarter in a big reorganization. Worked with these teams more as a coach for on new Product Aligned.Bank of America, Remote June 2021  April 2022Project Manager/SCRUM Master -CITTechnical Project Manager in Technology Infrastructure Services. Specific function is to introduce the Agile methodology and onboarding of corporate technology infrastructure teams to Working with a team to develop the materials to learn an area (i.e. Server, Network, Storage, etc.) workstreams to place into a standard Jira template and move their current functions for work and changes into a new Horizon Jira platform.Wells Fargo, Charlotte, NC March 2019  December 2020Project Manager/SCRUM Master -EIT/EIS CorporateWorked on Corporate implementation of the Splunk solution for network monitoring and logging. Highly visible program to implement over the next couple of years. Working with other projects and application teams to construct a robust network, redundant circuits and APCON and NetScout appliances to create the SuperSpine. Three iterations to build up storage, servers and network utilizing Change management boards to review impacts with other projects and Operations. Wells Fargo brought in HPE Managed Services to demonstrate proof of concept of internal private Cloud and now operate under a maintenance agreement.AutoSys GPO WIN only Service Account remediation. Working on Database of Infrastructure for Bank Assets including Corporate Mainframes and Accessories.Began running SCRUM Master conducting meetings and populating Atlassian JIRA to track outstanding Being Assembled status of Dell/HP/IBM Servers over 180 days in order to reclaim unused assets, doing monthly sprints. Created Kanban board and managed EMC NAS Reclaim from Retired applications to save estimated $1.4mil.Planned Splunk Ingestion and tracked Storage needs monthly for when to add more.Managed the manual upgrades of Universal Forwarders to minimum v 7.3 in order to automate later to higher versions for ingestion to Protocol Converters in the newly built Splunk 2.0 environment.Bank of America, Charlotte, NC March 2016  March 2017Delivery/Project Manager, Retail Network & Data Center ServicesManaged rollout of Services Wireless Access Points into ~200 Financial Centers in US for use of iPads for customers and product marketing. Utilized SharePoint for documentation; required for phase gate reviews Change management, forecasting, budgeting and actuals for Team members. Uploaded project phase gate review required documentation in the Project documentation and/or signed off exceptions from Line of Business Renovation of Financial Centers throughout US including Network Equipment Room moves, adding switches and routers and new circuits where needed along with additional WAPs and Public Wi-Fi to accommodate the new way BoA will provide banking services from estimated preordered stock.Merrill-Lynch/Bank of America, Charlotte, NC Sept 2015  Dec 2015Project SpecialistWorked on a project for Compliance testing within the Global Wealth Management Team at Merrill-Lynch/Bank of America. Had to be completed by 12/15/15 and ready for audit by end of year to meet Federal regulations. Fast-tracked a project for meeting with SMEs within this group to test compliance with procedures outlined in their area. The data sampling used random Business dates or random sampling of the population in annual data.SPX, Charlotte, NC Feb 2015  July 2015IT Applications Program/Project ManagerMain Project was to migrate an Oracle Database upgrade from 9g to 11i migration off a very old HP UX Standalone server to a Linux virtual machine. Completed two successful Proof of Concepts for the data migration utilizing weekly Change management reviews to discuss any impact to other projects and Operations.In conjunction, managed Vendor Contracts that needed to be either reassigned to the spin-off company, SPX FLOW or split between SPX Corporation and SPX FLOW.Updated PowerPoint presentation for tracking contract conversions.Managed a small project for build-out of Web Methods environment using MS Excel workbook for small projects and SaaS MS Azure Cloud.Miller Coors -Worked Remote June 2014  Aug 2014Infrastructure Project ManagerWorked on SAP HANA Infrastructure build out to upgrade IBM services to Miller Coors for BP&S Program. Managing the new in-house IBM tape backup library infrastructure with NAS, FAS Storage. Assisted on testing for production readiness of upgraded SAP environment build out.US Department of Forest Services Remote Feb 2014  June 2014IT Project ManagerWorked on project plan in MS Project and Excel to swap out end of life Cisco switches and routers throughout the Dept. of Forestry Forest in Western US locations.Assisting the CIO PMO clean up and archive project records in SharePoint from past projects.Wells Fargo, Charlotte, NC-worked Remote August 2013  Dec 2013PM5 Infrastructure Project ManagerAssigned to finish up former WATS program that had missed non-Wholesale applications sharing instances in the old web tier. Remediated two applications to point to new web tiers in each environment (DEV, SIT, UAT, BCP/PROD). Successful cut overs onto 4 instances for the 2 applications.Additionally, assigned as Sr. Infrastructure PM on a large Risk Based Remediation Program (RBR) as the WMS (Wholesale Managed Services) which either needed tech refresh especially for upgrading out of support Windows 2003 servers to net new platform or decommissioning of legacy Wachovia applications.Bank of America, Charlotte, NC Jan 2013  March 2013Technical Delivery ManagerWorked on a geolocation project for the banks Rewards program for ecommerce vendors such as Starbucks and Teleflora. This was to enable online banking and mobile device customers be able to see their deals and find the nearest and/or get directions on a map either by typing in a zip code, address or using device GPS. We finished the design and requirements phase. The project was cancelled for this year.Took over a project that was implemented late in 2012 that had defects, enhancements and remediation work to finish.Tiaa-Cref, Charlotte, NC July 2010  Dec 2012ITOS Project ManagerBegan this contract working as Infrastructure PM on their Transformation Project remediating Test Environments utilizing TIAAs agile process. Moving older environments to new standard platform of Windows 2008 from 2003 R2, EMC SAN & NAS Veritas NetBackup for BPs and VMWare VMs.Next, I worked on the Transformation Program for HAWC  Highly Available Web Center-Networking and Data Center services and, August Application group Release utilizing biweekly Change management review board meetingsto review impacts with other projects and Operations. Team over 92+ throughout the program and project budgets up to $3 million. Multiple projects for build out of over 44 servers each for new environment standards.Managed build out of environments ecommerce website to add an Online Advice and Enhanced Illustrations applications projects using Agile.Managed implementation of their new Insurance re-platform project of Vendor hosted COTS application that didnt function correctly at the 3rd party because was on Windows platform that they supported but needed to be on Linux. We decided to migrate it in-house.Utilizing the new technology builds such as f5 load balancers, Weblogic hotel, Datapower gateway devices in the architecture. All implementations went to a standard build of Linux or Windows on VMs wherever possible. Using Clarity for status reporting, tracking of resources.Verizon, Silver Spring, MD Sept 2009  July 2010Sr. Project ManagerData Center Migration Project called Project North for purchase of Land lines in 14 States by Frontier.Assisted in setting up Project Server project plans in PWA, project communications processes and status reporting for our daily SCRUM calls for over 160 applications to be retained by Verizon or to be spun off to the new DSL Company by end of June 2010. Data migrations happened over the weekends until the July 1st, 2010 cutover.Tracked the build out of new VMs with upgraded Windows platforms from 2003 to 2008 in each data center and any database stand-alone machines working with application teams on what their needs would be for network, storage and size of VM. Decommissioned out of support servers. Utilized Verizons Enterprise Project Management (EPM) tool and SDLC process to implement various stages of build outs for storage, network, security, and servers. Some were legacy reused hardware/environments and others were upgraded to utilize virtual machines, cloud or legacy retained applications and hoteling for Linux and windows applications.Bank of America, Charlotte, NC- Worked remote Dec 2008  Feb 2009Technical Delivery Manager for RoutingDeposits & Credit Cards VoIP/Call Recording & Routing Transformation Project.Worked with Line Of Business on Business requirements gathering and creation of gap analysis, risk management plan kept in project SharePoint site.Lead resource budget tracking in Excel workbook and weekly status reporting in PowerPoint 4-blocker.TD North/Commerce Bank, Mt. Laurel, NJ June 2008  Oct 2008Sr. Project ManagerImplementation of a COTS construction lending application, new to both banks, for construction lending budget tracking. Held data Mapping Sessions with vendor and customer end user testing.Tracked the build out of Windows platform based virtual machines with SAN storage to house the software.Assisted in development of SLAs with LOB (Commercial Lending) of merged bank.Wachovia, Charlotte, NC July 2007  Jan 2008Sr. Project ManagerHigh visible project designed to increase adoption rate of virtualization on x86 platform applications utilizing VMWare and ESX server infrastructure. Worked with10 member team to build an analysis and testing center to validate capability of virtualization of an application, as well as other LOBs with same goal for DCPR Program. Designed our task tracking in Sharepoint for team to be able to track tasks, know due dates and RACI obligations. Reporting to PMC, DCPR program, all the way up to CIO for project status updates. Coordinated with Team Lead on presentations and email announcements.Facilitated development of Candidacy Analysis, ROI analysis/tracking and Virtualization Process Flow.Project completed ahead of time and under budget, leading to a service still in use and now includes Linux, Solaris platforms.ConsultingForsythe Solutions Group, Skokie, IL and Charlotte, NC Oct 2000  May 2007Sr. Project ManagerProfessional Services consultant for VAR of HP, EMC, Cisco, IBM, HP, Dell, Sun, Hitachi, Linux upgrades and migrations among many other partners. Negotiated and prepared client SOWs mainly using fixed bid pricing for services. Created PMBOK based standardized project management delivery. Participated in pre-sales as well as delivery of client solutions. Utilized MS Project for each project that was then tracked by team and client.PM for many Storage builds, migrations and back-up environments for EMC, Hitachi, NAS and SAN, Veritas Netbackup, Commvault implementations to disk and STK tape Libraries.Responsible for certification from Cisco Professional Partner Services.Worked as Program Manager at many customers such as CCCIS, Bosch Power Tools DC Build, Nova Info Systems.Led many Data Center moves (Borders Books from IBM Co-Lo to MI DC, DC Build from ground up for Bosch Power Tools and Northern Natural Gas from Enron Data Center in TX to name a few)oAlegent Health; Omaha, NE - Managed the installation and training of VERITAS Net-Backup on a direct-attached SpectraLogics tape Library of 10 servers, 5 NT and 5 Novell, with Novell clustering and Windows clustering with NT, Oracle and Novell agents applied.oBCBS-NC, Durham, NC - Managed the Planning and implementation of the customers Secured Data Storage Project using a new storage appliance that rests before a NAS storage device and after the servers. This new appliance, called Datafort, is used to securely store data using encryption and keys. The customer needed to have Senior Executives utilize this technology to safeguard from data breaches from within, as well as, from the outside. I managed the entire project for the customer while they provided a Project Coordinator on their side.oBCBS-FL, Jacksonville, FL - This project had three parts of which I was assigned as PM for the two projects listed on the left. The Storage Optimization Assessment included an ITIL study that was originally out of scope but turned into an integral piece of the Assessment. The Backup And Recovery Design focused on reviewing a vendor assessment and adding our recommendations for improvement and considering strategies for future needs (i.e. preferred backup software/hardware, etc). Part of our recommendation was to reorganize the silo treatment of their server and storage teamsDatabase and server Migrations on upgraded Operating Systems, hardware and software.Managing the return of leased equipment, asset tag swapping and procurement of new HW/SW; LAN/WAN, Consolidation and Reallocation projects. A 10 page list of short description projects can be sent, if needed.Education and CertificationsUniversity of Wisconsin-Milwaukee, Milwaukee, WI in 1988BA Industrial/Product DesignCourses at Keller Graduate School of Management; Project Management and Leadership & Organizational Behavior.PMI certification, PMP #61426 EMC Foundations CertificationHP-ITIL Foundations Certification SANS GIACCisco CIPT Certification SCRUM Fundamentals Cert.#620832SCRUM Master Certification #683945

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