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Candidate's Name
Littleton, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETake-charge professional delivering executive support and team leadership. Dependable and meticulous to manage multiple tasks and priorities. Experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.Recognized for exemplary customer services and team collaboration. Hardworking and dependable Assistant Manager with Certification as a Phlebotomist. Highly organized, proactive, and punctual with team-oriented mentality.Work ExperiencePhlebotomistLabCorp - Littleton, COJuly 2023 to PresentPerform blood collections by venipuncture and capillary techniques for all age groups. Collect Specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients.Assistant Store ManagerWalgreens - Littleton, CONovember 2022 to PresentOversaw complaints from customers by empathetically listening recording details and offering solutions. Managed scheduling for store shifts to achieve adequate staffing. Delegate assignments based on team strengths to optimize floor coverage and service levels. Coached and developed store associates through formal and informal interactions. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with dedicated team members. Oversaw aspect of maintenance, inventory, and daily activity management.Pharmacy TechnicianWalgreens - Boulder, COApril 2020 to November 2022Completed opening and closing duties to facilitate business operations. Teamed with Peers, technicians, and pharmacists to prioritize and complete order. Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer system. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions. Refilled medication offered insight into over -the counter products and verified insurance benefits. Verified prescriptions and drug labels, documents, and package. Coached and trained employees and managed daily work assignments to enhance operations. Delegated tasks to employees and monitored activities and task completion. Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current. Resolved customer complaints and reported issues to senior management. Coordinated shift workers for inventory receiving auditing and restocking. Taught staff upselling techniques to meet revenue targets. Held performance reviews to identify and correct areas needing improvement. EducationBoulder High School - Boulder, COCertificationArapahoe Community College - Littleton, COSkills Enforced infection control and sharps disposal. Prescription Refill Fulfillment Delivered quality pati8ent care by completing accurate. Timely collection and transport of clinical specimens Equipment Cleaning and Maintenance Dispensing Medication Prescription Order Verification Medication Documentation Payment Processing Word /Excel Proficient Pharmacy Operations Verifying Orders Labeled Blood Proper Labeling Procedures Obtained variety of blood samples using syringes, butterfly needles a straight needle. Excellent Patient and Customer Relations Venipuncture Personal Assistant Experience Contract Management Customer service Medical terminology Typing Specimen collection / processing Leadership Accounts receivable Interviewing Office management Laboratory experience Accounting Personal assistant experience Teaching Store management Upselling Hospitality Sales Account management Barista experience Cash handling Business development Retail sales Product demos Manufacturing Phlebotomy Cash register Financial auditing Retail management Computer skills Team management POS Merchandising Sales management Negotiation EMR systems Blood sampling Clinic Data entry Clinical laboratory experience Computer literacy Organizational skills Time management Office experience Accounts payable Accounting Microsoft Excel Medical billing Benefits administrationCertifications and LicensesDriver's Licensecpr certificationJune 2022 to Presentnullbls certificationJune 2022 to Presentcnacertified phlebotomy technicianDecember 2022 to Presentcertified medical assistantphlebotomy certificateDecember 2022 to Presentemt certificationmedical technologist