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Title Delivery Driver Customer Service
Target Location US-VA-Roanoke
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONAssociate of Applied Science in Industrial Design/CAD Henry Ford CollegeAug 2015 - May 2017Learned CATIA and SOLIDWORKS to certificate level.Drafting and Design Career Technical Education Southgate Anderson High SchoolSept 2010 - June 2013Equivalent of an Associate Degree in Applied Science with a focus in CAD.Program was based in VectorWorks.EXPERIENCEDelivery Driver Door Dash Roanoke, VAJune 2022  June 2024Pick up customer orders from stores, and deliver to the customer location, with friendliness and a personal goal of being 10+ minutes ahead of expected time. Maintain a Customer Rating of at least 4.9 of 5.0 Stars and accept at least 95% of customer order offers. Observe Traffic laws and Regulations, while maintaining Health and Safety requirements.Engineer/Heavy Machine Operator Custom Metal Products Wilmington, NCJuly 2019  May 2022Transport and process sheet steel into stock parts and bespoke blanks via use of fork truck, hydraulic shear, CNC punch and drill press, while keeping inventory and maintaining stock of over 250 parts per day. Coordinate with colleagues within department and in other departments to maintain 50+ finished product per day, improve productivity further, and fabrication of found solutions. Operate brake press, MIG weld, projection weld, plasma cutter, handle and process insulation, and grind out imperfections when needed. Transport materials and product to 1 of 12 appropriate departments and unload/load trailers of production materials. Assist management when requested.Customer Service Assistant Southgate Ford Southgate, MIJan 2016  Sept 2018Greet and assist customers by understanding concerns and problems and provide solutions or guide them to appropriate advisor, sales associate or manager. Act as intermediary between technicians, advisors, customers, sales associates, and management to ensure that all parties involved understand each other to help maintain a 95% or higher customer satisfaction rating. Transport customer, rental, and stock inventory vehicles to appropriate locations of 10 parking lots, 4 repair shops, 3 sales departments and 3 service departments. Clean customer and rental vehicles to help maintain a 95% or higher customer satisfaction rating. Perform minor repairs and preventative maintenance. Assist management when requested.SKILLSMilling, Lathe, Manual Drafting, Physics, Research, Chemistry, Automotive, Customer Service, Microsoft Office, Forklift Operation, MIG Welding, Press Brake, Grinding, Computer Aided Design, Overhead Crane

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