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Candidate's Name
Street Address  Navaho Dr. Frederick, MDEMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLESummary20 years of State and County Government public service, 10 plus years volunteer service. 10 years of Disaster training, deployments, and management. Implementation of Disaster programs - RC View, RC View/DAT Dispatch/RC View Duty Officer for the Disaster Action Team (DAT) management system, RC Care Casework and DAT management. Including Client Impact Analysis, Risk Assessment, Creation, Strategies, goals, and mission statementCareer Summary:American Red Cross03/2013  presentDisaster Cycle Services Casework ManagerCommunity Association Services07/2005 02/2013Covenant AdministratorMount St Mary's University09/2000 - 06/2005AA and BA Degree in Criminal JusticeMontgomery County, MD Department of Police10/1993- 05/2000Data analysis AdministratorDistrict Court of Maryland05/1987 09/`1993Civil and Accounting DepartmentsExperienceData Management AnalystMontgomery County, MD Police HeadquartersOct 1993 - Jun 2005 (11 years 9 months)Worked collaboratively in a team to ensure a timely delivery of correct police reports into Uniform Crime Reporting Database. Printing reports out for daily for analysis. Timely reporting of project activities, Standardizing documentation, Storage, and recordkeeping procedures to ensure 100% consistency and accuracy. Fluent in SalesforceCovenant AdministratorCommunity Association ServicesJul 2005 - Feb 2013 (7 years 8 months)Candidate's Name  - page 1Site inspector analyzed and assessed community covenant rules and regulations. Coordinated and scheduled hearings for homeowners, assisted covenants committee,, Created Community events. Updated computer data, managed office. Analyzed foreclosures in the community, Translation of information for Spanish speaking individuals. Proficient in MS Word, Power Point, Excel, and Outlook. Disaster Recovery ManagerAmerican Red CrossMar 2013 - Present (8 years 11 months +)DCS:Managed deployments and Outreach programs locally and nationally. Rolled out two system wide software for DCS - RCView and RCCare. Managed 10 case agents for accuracy and efficiency. Worked with up to 15 Clients at any given time. Mentored new volunteers and employees. Taught Integrated and Care Condolences Team Collaborated with other ARC services in service of client. SAF:Managed Deployment(s) and Outreach programs taught military personnel in current services provided by the American Red Cross. Provided logistical and operational services to military personnel for medical or voluntary services.EducationMount St. Mary's UniversityBachelor of Science - BS, Criminal Justice/Law Enforcement Administration 2003 - 2005Hagerstown Community CollegeAssociate of Arts - AA, Adminstration of Justice2000 - 2003Seneca Valley High SchoolHigh School Diploma, General Studies1983 - 1986SkillsSpanish Translation  Computer Literacy  Leadership  Operations Management  Team Leadership People Management  Interpersonal Communication  Analytical Skills  Conflict Management  AccountingHonors & AwardsDCS Line of Service - American Red CrossMar 2018Exceptional Volunteer Award - American Red CrossOct 2014Candidate's Name  - page 2